Maribel Napoles

• Undertake direct sales with the clients of the brand.
• Provide a luxury service and demonstrate knowledge and expertise in products, fashion, and styling.
• Utilize cross-selling and up-selling of products and services to enhance the customer's experience.
• Makes every client interaction a personal and seamless experience.
• Achieves personal sales and out of home base selling goals (KPI)
• Provide a luxury service and demonstrate knowledge and expertise in products, fashion, and styling.
• Building strong client relationships.
• Creating and maintaining customer network.
• Pro-actively utilizes mobile devices and innovative selling techniques to communicate with clients and expand the business.
• Contribute to the daily operations of the store, by maintaining high luxury standards in both the front and back of the store, including appropriate levels of product and replenishment, and providing support with inventory management when required.
• Ensure that all sales are processed in accordance with the required procedures using the systems provided.
• Assessing products and clientele

• Undertake direct sales with the clients of the brand.
• Ensure that all sales are processed in accordance with the required procedures using the systems provided.
• Merchandise display: ensure that all merchandise in the boutique or shop is displayed within the brand requirements.
• Inventory control-assist with monthly stock takes and tagging merchandise.
• Ensure that all merchandise is always controlled, and that shrinkage does not occur.
• After-sales service assists clients with their returns and queries so that brand image is enhanced, and client expectations are met.
• Assessing products, customer product requirements and queries, orders, and follow-ups.
• handling issues and concerns as they arise.
• Administration ensures that all cash, receipts, invoices, and documentation are handled in accordance with company policies and procedures.
• Clientele relationships: build client databases by acquiring new customers as well as enhancing relationships with current clients.
• Pro-actively utilizes mobile devices and innovative selling techniques to communicate with clients and expand the business.

• Directing reports to CEO
• Does sales analysis as well as product research and merchandising.
• Analyzing sales metrics to determine whether current sales strategies are effective.
• Planning and preparing merchandise proposal submissions.
• Taking orders or reorders and submitting them to the head office.
• In charge of outgoing and incoming merchandise as ordered by
• Writing proposals, meeting clients, preparing reports, including financial reports. Some pro-active sales activity will need to be conducted.
• To follow up on all inquiries and orders, prepare proposals where necessary, and facilitate merchandise with potential clients to show coordination and facilitate all details of merchandise for the clients, like orders and reorders.
• Promotion of new launch brands to new and existing clients through a proactive approach
• Responding to and coordinating all internal meeting requests.
• Assisting in implementing the sales strategy for encouraging repeat business and upselling.
• Does the tagging and Excel sheet file of merchandise as well as delivery.
• Responsible for visiting all terminals for customer flow studies and doing staff training with regards to selling techniques as well as product knowledge and visual merchandising display.
• Initiating the process of scouting new clients, as well as researching and studying market conditions.

• Visualize the Shop’s display images as per company concept.
• maintains store displays to make products visually appealing to consumers. research or monitor the current trends to keep things relevant to customers.
• Does merchandising include business strategic plan of target sales development.
• Does marketing and branding visuals display according to the season /trend.
• Modify displays to highlight newly launched products and to correspond with festive or seasonal themes.

• Ensure that all sales are processed in accordance with the required company procedures using the system provided.
• Assisting newly hired or less experienced sales representatives in answering technical questions posed by customers.
• Ensure that all merchandise in the boutique is displayed within the brand requirements.
• Assist with the monthly stock take and the tagging of merchandise.
• Ensure that all merchandise is always checked, and that shrinkage does not occur.
• Assist clients with their returns and queries, ensuring that brand image is enhanced, and clients' expectations are met.
• handling issues and concerns as they arise.
• Assessing products and clientele
• Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
• Identifying promising prospects through cold-calling, networking, and customer referrals.
• Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
• Build a client database by acquiring new customers as well as enhancing relationships with current clients.