Maribeth Vasquez, General Customer Service

Maribeth Vasquez

General Customer Service

ansar group of company

Location
Qatar - Doha
Education
Higher diploma, Office Systems Technology
Experience
7 years, 5 Months

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Work Experience

Total years of experience :7 years, 5 Months

General Customer Service at ansar group of company
  • Qatar - Doha
  • My current job since March 2023

maintain positive relationship to the customer.
Resolve conflict.
Answering customer questions about products or services and providing recommendations based on customer needs.
Responding to and resolving customer complaints and concerns
Prints voucher for customer exchange and return items.
Answering phone calls
Keeping baggage of customer.

cashier sales at International Toy World Incorporated
  • Philippines - Quezon City
  • November 2020 to December 2023

Collects payments from customer. Balances cash drawer from the beginning and up to end of shift. Processing voucher, coupons, gift cheque

front end cashier at City Super Incorporated
  • Philippines - Quezon City
  • March 2020 to August 2020

Manage transactions with customers using cash registers. Scan goods and ensure pricing is accurate. Collect payments whether in cash or credit. Issue receipts, refunds, change or tickets. Redeem stamps and coupons.Cross-sell products and introduce new ones.

Cashier at Fisher Retail Inc.
  • Philippines - Quezon City
  • September 2019 to February 2020

Operating scanners, scales, cash registers, and other electronics.
Balancing the cash register and generating reports for credit and debit sales.
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
Processing refunds and exchanges, resolving complaints.
Bagging or wrapping purchases to ensure safe transport.
Following all store procedures regarding coupons, gift cards, or the purchase of specific items,

cashier at EverPlus Superstore Inc.
  • Philippines - Quezon City
  • April 2019 to August 2019

Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
Resolves customer issues and answers questions.
Processes return transactions.
Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
Balances cash drawer by counting cash at beginning and end of work shift.
Provides information by answering questions
Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
Contributes to team effort by accomplishing related results as needed.

Promodiser- Cashier at Japan Home Center
  • Philippines - Quezon City
  • June 2018 to March 2019

Processed credit cards, EBT cards and cash.
Operated cash register to accurately maintain a cash balance.
Product knowledge, Cross selling and up selling.

Promodiser at Naughty Cat Philippines
  • Philippines - Quezon City
  • January 2018 to June 2018

Responsible for timely and proper display and replenishment of merchandise.
Receives and check accuracy of all products deliveries and reports discrepancies immediately;
Conduct inventory as scheduled. Identify and segregate items for pull-out damage, dirty and slow moving.

Enumerator at Philippine Statistic Authority
  • Philippines - Leyte
  • February 2013 to April 2013

Visiting citizens at their homes to conduct interviews and collect demographic data.
Creating survey sheets or working on predefined surveys to gather census information.
Conducting extensive and thorough visual surveys of areas covered during the census procedure

Field Interviewer at Department of Budget and Management
  • Philippines - Leyte
  • September 2012 to November 2012

conduct calls and in-person visits with diverse populations across the nation to gather survey feedback for research with far-reaching implications, including health care, employment, and education.
collect and analyze information, conduct interviews, create surveys and questionnaires, perform research, and may execute investigations.
compile and record information in a database, and then conduct data analysis and produce reports or presentations.

cashier/ Dry goods Checker at Tai-Pan Development Inc.
  • Philippines - Tacloban
  • July 2010 to February 2011

Operates cash register to itemize and total customer's purchases in grocery, department, or other retail store: Reviews price sheets to note price changes and sale items.
Records prices and departments, subtotals taxable items, and totals purchases on cash register.
Collects cash, check, or charge payment from customer and makes change for cash transactions.
Stocks shelves and marks prices on items.
Counts money in cash drawer at beginning and end of work shift.
record daily transaction amounts from cash register to balance cash drawer. Weigh items, bag merchandise, issue trading stamps, and redeem voucher stamps and promotional coupon

Education

Higher diploma, Office Systems Technology
  • at Don Bosco Tondo
  • April 2010

Specialties & Skills

selling skills
Cashiering
Cash Handling
Customer Support
Customer Service
Computer Literacy
Customer Service
Communication/ Interpersonal
Upselling and Cross Selling
Team Work / Individual Multitasking
Point of Sales or Cash Handling
Cashiering
Microsoft Office

Languages

English
Expert