Administrator/PA to the MD-Healthcare Sector
Confidential
Total years of experience :19 years, 8 Months
Key Responsibilities:
Working closely with the Managing Director-Healthcare Sector, assisting with all her corporate both local and international travel & diverse personal requirements whilst acting in a confidential and professional manner.
Assisting in planning and scheduling meetings and managing meeting rooms booking
Preparing monthly bills (DU, Etisalat, DEWA) in line with deadlines.
Arranging and preparing LPO’s and invoices when requested by concerned team promptly.
Maintaining office stationery and pantry supplies, arranging stationery and pantry requests.
Assisting an HR Team in a setup of a desk for new joiners, stationery etc.,
Handling and in-charge for the addition, renewals and deletion for office medical insurances for over 600 staff.
Coordinating office maintenance repairs; Ensuring the office is clean and tidy at all times, while being in charge of scheduling office cleaners and drivers.
Admin Support to all departments
Managed travel arrangements for staff and other managers.
Jobscan, DIFC, Dubai
Key Achievements:
Managed candidate closures to principal clients.
Key Responsibilities:
Sales lead generation (job leads, person leads, company leads); business development calls.
Working in cooperation with team to place the right person with the right job. Understanding the client's requirement, processing it within a stipulated time frame and converting the same into revenues by furnishing them with high quality professional's profile.
Screening, testing and assessing candidates.
Arranging interviews with candidates who have been shortlisted for a position
Managed the day-to-day operations of all office administrative activities including telephone/mobile expense reporting, petty cash, office supplies and others.
Aggreko UK Ltd., Jebel Ali, Dubai - Aggreko is the global leader in providing power generation rental solutions in the energy market place.
Key Achievements:
Achieved warranty claims submission and target that was worth of $200K.
Key Responsibilities:
Being a point of contact for those who have sent in claims, being in contact with any engineering or technical teams to schedule work carried out as part of a claim.
Prepare a standardized form to submit the claim; verification that the claimed labour hours are correct for the specific part replacement. Administer and manage potential warranty claims until successful closure.
Communicates with manufacturers about defective parts or repairs. Scheduling servicing or repair appointments.
Track, analyse and review component failure reports to ensure that accurate costs are recorded and feedback is correct and managed to close out within established guidelines and KPI’s.
Making sure that each claim are paid to keep inventory levels correctly counted and the repair process profitable and fair.
Liaising with accounting teams to ensure payment is receive for any work commissioned.
International Finance Corporation (World Bank Group) DIFC, Dubai - part of World Bank Group with a special focus on infrastructure, manufacturing, agribusiness, services, and financial markets.
Key Responsibilities:
Provided a high level of professional and confidential office support to the managers, investment, portfolio analyst and rest of the assigned team.
Monitor the day-to-day operation of office mail/pouch services to ensure smooth workflow and efficiency, liaise with HQ Pouch Office to rectify problems effectively;
Booking and arranging meeting rooms and video- conferencing with worldwide offices.
Assist in application of UNLP’s, DIFC access cards & another visa related;
Perform other duties as required including backing up other team members during their absence.
Managed complex and detailed travel plans and itineraries of the managers and the rest of the assigned team.
Natura Bissè (Barcelona) International FZE, DAFZA, Dubai - A Spanish luxury skin care brand with distribution in international retail and professional spa industry across Middle East, Europe, US and Asia regions.
Key Achievements:
High pressure & fast-paced Office Manager & Executive Assistant to CEO Middle East/Senior Vice-President International. Managed the day-to-day operations of all office activities and working closely with the processes for all accounting functions.
Working closely with the CEO Middle East/Senior Vice-President International assisting with all his corporate & diverse personal requirements whilst acting in a confidential and professional manner.
Key Responsibilities:
Full administration including management of Trade License, Chamber of Commerce contracts, maintenance of service level agreements with vendors and suppliers.
Liaising with Dubai Airport Free Zone authority for staff employment, application and cancellation of residence visas and other immigration related.
Maintain personnel records of holidays and sickness and any disciplinary matters.
Overseeing CEO and family’s activities encompassing complex travel arrangements, lease villa rents, medical claims, visa and immigration documents.
Managing office multi-cover corporate insurance and employee medical insurance.
Providing active support in handling AP & AR functions, overseeing Journal Entries, Reconciliations, and Period close and Monthly standards activities. Administering cheque books and reviewing accounts for completeness and prepare monthly reporting. Coordinating with leading banks and one of the Big 4 auditors on accounting & finance related matter.
Handles and arrange Petty Cash.
Procure office supplies and monitor costs.
Manage & administer telephone/mobile expense reporting.
Maintaining accurate financial information by using QuickBooks accounting software.
Compiling periodic reports for management review towards monthly corporate expenses, P&L and employees’ payroll and process supplier payments and other expenses.
Manage complex travel arrangements for all departmental managers, international visas, hotels and transfers.
Pasteur Medical Instruments LLC (PMI), Dubai - wholesale distributor of signature brands of optical frames, sunglasses and contact lenses in GCC.
Key Responsibilities:
Provided a high level of professional and confidential office support to the Managing Director.
Provided inputs for augmenting the sales margin for licensed optical and sunglasses brand names across UAE market and mediated with Head of Departments for operational factors and administration tasks of the Managing Director.
Played a key role in the finalization of all types of verification of reports such as Final Sales, AR, Sales & Purchase Requests, Inventories, and Summaries. Compiled progress reports, coordinating deliveries and orders; followed-up with clients and international suppliers for business development /International trade of the company.
Manage all correspondence; filter telephone calls. Maintain busy diaries, meeting schedules & agendas. Provided complex administrative support.
Prepared minutes for executive meetings; prepared and distributing agendas, notices, minutes for meetings.
EDUCATION Centro Escolar University, Manila, Philippines Bachelor’s Degree in Mass Communication-Broadcast (March 2001) Key Certifications: Knowledge Horizon, Dubai, UAE Cambridge International Diploma for Management December 2008: Module Certificate in Organizational Behavior and Change Management August 2008: Module Certificate in Strategic Management April 2008: Module Certificate in Human Resource Planning August 2007: Module Certificate in Strategic Marketing Other Trainings: Feb 2013: Excel Advanced Training Course, Execu Training Institute, Dubai, UAE Dec 2011: Certified Account Assistant Course, Meirc Training and Consulting, Dubai, UAE Sep 2008: Certificate in Business English 1, International Technology Education Center (ITEC), Dubai, UAE Oct 2008: Secretarial Training Course, NADIA Training Institute, Dubai, UAE