Senior Associate
Tanfeeth LLC
مجموع سنوات الخبرة :21 years, 6 أشهر
To increase sales of credit cards and other products.
Unique contribution of job holder is to achieve given targets and provide new and existing customers high standards of customer service.
Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized.
To proactively contact customers in portfolio in order to capture higher share of wallet by cross-selling products and marketing new products and services.
Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.
Explore new market and customer within the assigned territory to enhance sales volumes.
• Generate client leads and make daily client rounds as plotted.
• Make outbound calls to clients and set up meetings for presentations.
• Coordinate with clients and set up events based on their event‟s need.
• Monitor sales and call back inactive clients.
• Create activation events for marketing purposes.
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2012 - Present (2 years 1 month) Process Expert Maersk Global Service Centres Philippines Limited | National Capital Reg, Philippines
• To ensure that amendments are immediately processed, followed by verbatim conversions of
TDIs into verify copy (ies) within legal stipulations, according to customer requirements and matching Maersk Standards.
• Ensure Transport Documents' Verify Copy and amended Verify Copy are timely sent to the customer
• Ensure NO variation from TDI (unless mentioned otherwise in TNP) to all possible extent
• Ensure error free inputs in Process Shipment stage and Amendment stage in accordance with
TNP/ Legal stipulations.
• Follow special variations, exceptions and customer specific requests (when updated) in GCSS.
• Create and provide legal 'certificates' to respective customers
• Raise clarifications according to the global clarification decision tree and standard clarification
template
• Handling of combines / split Transport Documents.
• Ensure only the legally correct bills are issued, matching customer requirements & in line with
Mærsk standards guidance related to our transport documents.
• Prioritize communication basis business focus in APM mail (BA & PA), OC, GSC Svc Desk.
• Ensure APM standards of e-mail are followed, in terms of content and format.
• Actively participate in trainings and discussions pertaining to Visual Factory
• Facilitate and participate in Idea generation and knowledge sharing for benefit of the team's
productivity, accuracy, timeliness and attitude.
• Be involved with the Organization & Team's continuous improvement drive especially through "Kaizen" initiatives submission.
• Ensure customers are serviced in a professional manner.
Teach Math from Middle to Senior High School
Teach Math from Middle School
Teach Math from Middle School
Teach Math from Middle School