eSales and Event Production Manager
Class Act Events
Total years of experience :13 years, 1 Months
· Managing, maintaining & enhancing own accounts
· Communicating & generating new accounts
· Consistently providing an exceptional Customer Care
· Managing & further developing Events Operations Team & Creative Design Team
· Fully responsible for Events Operations Team & Creative Design Team training & development
· Managing, maintaining & enhancing own Supply Chain
· Expanding Supply Chain within the Company
· Negotiating within Supply Chain to assure the best quality for the best price
· Managing Creative Design Team & assuring that our graphic designers’ creativity is meeting Clients
expectations
· Managing & Supervising Creative Designs based on Clients’ Scope of Work
· Applying new & appropriate procurement processes & documentation to secure Company’s competitiveness in the market
· Applying new Strategies & Solutions to enhance Company’s Portfolio
· Creating & developing new self-sustainable Event Concepts & identifying potential Partners & Sponsors
· Preparing weekly reports
· Company’ ambassador at the trade shows & conventions
· Coordinating the planning & execution of all generated events projects
· Generating proposals & contracts along with the Events Team
· Following up on the bookings, confirmations, billings
· Maintaining & communicating events information calendar with the Events Team
· Interfacing with other departments to ensure proper setup for successful coordination of events
· Holding & managing own database of contacts
· Soliciting own & new accounts in order to meet budgetary expectations
· Managing Sport Facilities across UAE on behalf of our Clients
· Managing hiring process of required staff (trainers, life guards, security officers, technical &
administration staff)
· Planning & supervision of marketing campaigns and promotions in order to enhance the number of
Customers & increase the revenue
· Planning & supervision of events for UAE’s important holidays, Health & Fitness Awareness Campaigns
· Supervising advertising activities (online and printed media)
· Creating marketing collaterals (brochures & flyers)
· Supervising financial planning, including Budgeting & Cost Control
· Supervising procurement processes such as Tendering, Vendor Management & Outsourcing
· Responsible for Insurance policies & Procedures
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· In charge of following Health & Safety Standards & Policies in line with UAE laws & regulations
· Supervising regular maintenance of each of Sports Facilities (Gym Equipment, Building & Outdoor
Pitches Maintenance)
· Supervising complete renovation process of Sports Facilities where required
· Managing, maintaining & enhancing existing accounts
· Communicating & generating new accounts
· Consistently providing an exceptional customer service
· Handling & developing Events Team
· Applying innovative solutions to meet Clients’ expectations
· Developing strategies to meet annual sales targets
· Tracking daily sales & advance deposits
· Preparing periodic sales reports
· Company ambassador at the trade shows & conventions
· Coordinating the planning & execution of all generated events projects
· Incorporating new event ideas
· Generating proposals & contracts along with the Events Team
· Following up on the bookings, confirmations, billings
· Maintaining & communicating events information calendar with the Events Team
· Interfacing with other departments to ensure proper setup for successful coordination of events
· Holding & managing database of contacts
· Soliciting new & existing accounts in order to meet budgetary sales expectations
· Assisting in drafting the sales budgets annually
· Maintaining & enhancing communication with existing accounts
· Creating & developing new accounts
· Producing proposals as per the Clients’ requirements
· Incorporating new event ideas
· Collaborating with Clients & Suppliers to reach the point of satisfaction for all involved
· Proposing & applying easy event solutions for Clients
· Budgeting & cost calculations
· Research & always stay-in-line with new business solutions
· Supervising all events preparations & executions upon Clients’ confirmation
· Maintaining & enhancing good relations with Venue Suppliers
· Developing & maintaining relation with Suppliers
· Regular follow ups on submitted proposals
· Creating new self-sustained event ideas
· Cooperating & negotiating with Events Sponsors
· Constant follow up on innovations in Events Industry
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PROJECT MANAGER | SKYHIGH EVENTS UAE - DSF 2015 AL RIGGA | DECEMBER 2014 -
JANUARY 2015
· Direct communication with the shop owners at Al Rigga Road
· Direct communication with Al Ghurair Mall for certain DSF activations
· Arranging & communicating with Artists about exhibiting & selling their artworks at DSF Art Market
· Supervising stage activities & entertainment
· Supervising kiosks
· Direct communication & collaboration with Dubai Shopping Festival Representatives
· Organizing weekend stage activations such as Rigga Got Talent & Bingo
· Negotiating & maintaining communication with Sponsors of the stage activations
· Planning, executing & supervising Modified Cars Parade in Al Rigga Road
· Determine & contact potential Clients
· Establishing, developing & maintaining communication with new & existing Clients
· Regular follow up on proposals, confirmed projects & post-event analysis with Clients
· Internal communication with the Team in order to understand Client's needs and create proposals
accordingly
· Negotiating with Clients & reaching point of sale
· Handling vendor registration & issued RFP's, RFP's & RFI's
· Actively involved in events organization & operations
· Handling corporate & leisure segments for the 3 properties in Dubai ( Suha City Hotel 4*, Al Barsha
Hotel Apartments, Suha Hotel Apartments)
· Managing contracts
· Creating & managing reliable Clients database
· Regular sales calls addressed to Corporate Clients, Government Departments & Travel Industryin UAE
· Creating offers & promotions according to the market requirements
· Setting & achieving targets,
· Regular follow ups
· Generating sales reports
· Versatile with Opera System
· Handling and maintaining current Accounts & creating new business opportunities
· Regular follow ups on targets & forecasts
· Marketing & promotional activities for F&B Department in Suha City Hotel
· In charge of digital marketing strategies
• Coordinating Volunteer Service with 70 Volunteering Guides - Greeters by organizing Belgrade Sightseeing for tourists
• Actively participating in selection process of new Volunteer Greeters
• Organizing training for the new Volunteer Greeters
• Handling bookings for Belgrade Greeters
• Occasional PR activities
• Updating news & information on the official website & Facebook page of Tourist Organization of Belgrade
• Updating news & information on the official website & Facebook page of the Belgrade Greeters Network
• Managing organizing, co-organizing, marketing, logistics & operational support for all events in Belgrade along with Belgrade City Assembly, Prime Minister's Office and Protocol Department of President's Office
• Intensive cooperation with all Government, Semi-Government Entities, as well as the Private Sector
• Creating marketing collaterals (Brochures About Belgrade & Belgrade Greeters)
• Handling preparation for Exhibitions, Conventions & Conferences in which Tourist Organization of Belgrade participates
• Occasional assistance to Financial Department for yearly budgeting projections
Bachelor of Science in Economics - Tourism Manager
General Education