ماريو منقاريوس

- Collaborated closely with category managers and deal hunters to facilitate seamless communication and coordination, ensuring the timely generation and submission of purchase orders to suppliers.
- Devised and executed innovative strategies in collaboration with suppliers and category managers to effectively manage slow-moving inventory, resulting in improved turnover and minimized holding costs.
- Monitored and ensured optimal inventory levels by proactively managing stock availability, swiftly addressing out-of-stock situations, and promptly arranging suitable replacements as needed.
- Ensured alignment between received products and the sold items by closely coordinating with the receiving team, minimizing discrepancies and enhancing accuracy.
- Maintained a seamless flow of communication with the call center, swiftly resolving item-related issues to enhance customer satisfaction and experience.
- Initiated efforts to incorporate advanced tools and technologies in collaboration with the IT department, to improve operational efficiency and streamlined workflows.
- Collaborated closely with the finance department to quickly handle any shifts in item costs, ensuring precise financial records and effective cost management.
- Spearheaded effective communication with the warehouse manager to maintain optimal stock balances, enabling a well-functioning supply chain and preventing overstock or shortages.
- In Addition, Managed logistics operations, overseeing the timely and efficient movement of goods, optimizing routes, and enhancing overall distribution efficiency.
- Closely monitored and ensured timely order fulfillment, proactively following up on orders to guarantee seamless delivery without any delays, thereby enhancing customer satisfaction and loyalty.

- Analyze data or insights to determine industry and consumer trends.
- Devise long-term development strategies for product categories.
Foster trust relationships with suppliers to achieve better pricing and quality of services.
- Place appropriate orders to ensure product availability that meets consumer demands.
- Determine the positioning of a product category to maximize visibility.
- Collaborate with buyers and merchandisers to expand product categories.
- Make forecasts for product demand to ensure the sustainability of inventory.
- Following up with International Freights to ensure shipments arrival.
- Collaborates with marketing & social media team to ensure product visibility on the platforms
- Follow up with customer service on any customer complaint (OOS items, Default, etc...)

- Promote Products & Services.
- Handle Complaints.
- Troubleshoot technical difficulties.
- Overseas billing & payments