Supervisor
Delta International Real Estate
Total years of experience :4 years, 9 Months
• Responsible for Call Center operations
• Receives escalation calls
• Responsible for lead distribution and handling
• Handles property database (MASTERKEY)
• Manages property listings through online portals i.e. Property Finder, Bayut and Dubizzle
• Automates e-mailers and sms notifications to clients and agents
• Updates company website and handles online chat inquiries
• Organizes end-of-day and weekly sales report
• Prepares monthly performance evaluation for agents
• Performs bimonthly report management for lead reception and distribution
• Troubleshooting printers and computer errors both on-site and over the phone
• Replacing and assembling printers and computers
• Setup and installing printer software configurations
• Installation, re-installation and reconfiguration of computer operating systems on both Windows and OSx
• Setup and troubleshooting computer networking
• Providing quotations for service
• Conducting training about new released software to clients and trainee (newly-hired) technicians
• Handles secondary literature and grammar and composition
• Responsible for student grading sheet
• Conducts PTA meetings
• Holds student coaching
• Drafts course outlines
• Develop curriculum adjustments
• Conducts and manages student seminars
• Fulfills other faculty-related on-call duties
I am a graduate of Bachelor of Science in Secondary Education with major in English. I completed 4 years with above 2.0 weighted GPA and was consistently part of the University Student Council. More than once I delegated the University involving outside competitions and extracurricular activities. When I was in college I was part of Drama, Music and Poetry club, often having performances in and out the Campus.
PAREF – Southridge School ranked second among all High Schools in the Philippines and has been producing graduates equipped with international level of education. I was part of their scholarship program where I need to maintain at least 92% of GPA by the end of the academic year. During those years I was awarded excellence in Science, Sports and Music and was often part of the delegates sent for competition.
As an elementary student I was consistently part of the level's top students and graduated 7th among 2000 (estimate) graduates.