Head Manager
Zaatar W Zeit
Total des années d'expérience :19 years, 0 Mois
I am responsible of training and operations development of different outlets: Delivery, Kitchen, Mini-Bar, Floor service, Call center.
I am responsible of the yearly PAC projection and achievement.
I am responsible of the staff salary and hourly rate and labor control.
Conducting HACCP audits.
ISO project implementation.
Develop and maintain good customer relations.
Conducting regular audits.
I am in charge of 4 restaurants.
I am responsible of all operations KPIs.
I am responsible of the yearly GOP projection and achievement.
I am responsible of the staff salary and hourly rate and labor control.
Responsible ISO audits and ISO project implementation.
Develop and maintain good customer relations to create raving fans.
Conducting regular audits on quarterly basis.
Responsible on ordering systems.
Responsible on the people’s development plans.
Responsible on the company’s athletic team.
I am responsible to control the P&L lines and handling the QSC levels
in the restaurant at all times.
Delivery and McCafe Management, different service and production areas management.
Scheduling, Ordering and Training.
People counseling, development and retention.
Preparing and serving large groups events
courses: Cisco-CCNA-Discovery 1, 2 and 3.