Marvin Malaya, Reservation Officer

Marvin Malaya

Reservation Officer

Arjaan by Rotana Dubai Media City

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Marketing
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

Reservation Officer at Arjaan by Rotana Dubai Media City
  • United Arab Emirates - Dubai
  • My current job since February 2013

We give quotations to company/individual and travel agencies who is interested in booking a room in the hotel. Giving information what the hotel can offer guest for their stay.

Technical Support at Emerson Electric Asia
  • Philippines
  • August 2009 to December 2012

Providing information on how to install our products
Responsible for any troubleshooting/assistance in case there is defective products
Providing information where customers can buy our products

Credit and Collection Officer at ENCORE Receivable Management
  • Philippines
  • December 2007 to March 2009

Credit and Collection Representative of our client GE Money bank who finances the credit cards of American’s who uses Sams, Lowes and Chevron cards, we collect 90 days delinquent accounts.

Outbound Customer Sales Associate at Outbound Customer Sales Associate
  • Philippines
  • October 2003 to February 2004

Communicate with prospective clients abroad specifically; US (East Coast, West Coast, Hawaii) and Canada. Brief them with the advantages our product will bring them should they choose to use it. Report all transactions to the team leader before signing off from work

Admin Assistant at SMART Communications, Inc
  • Philippines
  • July 2002 to October 2002

Log and receive calls from SMART customers. Give them advice on how they can get their privilege cards at their most convenient time. Perform a follow-up call to customers who have still yet to receive their privilege cards.

Data Entry at Manila Electric Company (MERALCO)
  • Philippines
  • April 1997 to April 1999

Responsible for receiving, filing and encoding forms turned over by the secretary. Assisted in recording files submitted by field men. Worked under a LAN environment set-up.

Education

Bachelor's degree, Marketing
  • at San Beda College
  • November 2002

College Attended Address Course Yr Graduated San Beda College Mendiola, Manila B.S.C Major in Marketing Nov. 2002

Specialties & Skills

Customer Service
Key Account Management
Sales Driven
Coordination
Marketing Assistance
ENCODER
ENCODING
MARKETING
SECRETARY
TECHNICAL SUPPORT

Languages

English
Beginner
Tagalog
Beginner

Training and Certifications

Collaborating For Success (Training)
Training Institute:
Robinsons Summit
Date Attended:
May 2012
International/Global Marketing (Training)
Training Institute:
Emerson program
Date Attended:
February 2012
Special Education Convention (Training)
Training Institute:
CBS
Date Attended:
February 2000