Personal Assistant
Total years of experience :17 years, 4 Months
To be on call 24/7
•Maintain positive attitude
•Ensure confidentiality and nondisclosure.
•Translate documents Arabic to English and vice versa.
•Ensuring that the CEO is fully supported in all aspects of his work including
•confidential matters.
•Acting as a first point of contact: dealing with correspondence and phone calls.
•Managing and arranging the requirements for board meetings and top management meetings.
•Managing diaries and organising meetings and appointments, often controlling access to the manager/executive
•Booking and arranging travel, transport and accommodation
•Reminding the manager/executive of important tasks and deadlines
•Typing, compiling and preparing reports, presentations and correspondence
•Managing databases and filing systems
•Develop month report on overtime.
•Taking-action points and writing minutes when needed.
•Preparing papers for meetings.
•Run CEO personal errands
Manage and monitor the enrolment process within the centres according to the company procedures and performance criteria.
•Manage the logistics of the enrolment centres & Coordinate the running of the site setup to completion with the regional manager.
•Establish an inventory list of all IT equipment inside the site and update as required.
•Manage, control enrolment centres & the operational equipment.
•Assist subordinates when problems are experienced.
•Train and instruct the operators & Report to the regional manager.
•Monitor progress and provide an action plan where progress is behind schedule.
•Prepare reports on the statistics and performance of the centres.
•Ensure any changes in the scope of work are properly communicated with the team and ensures that appropriate instructions are given & Ensure clarity of responsibility for the site team
•Advise and motivate the site staff and ensure that functions are satisfactorily performed, and arrangements are made for appropriate training where necessary.
•Responsible for a maximum number of 25 staff on site & for the performance of the operations.
Emiratization Manager & Local Training
•Submit a biannual report to: EIBFS, Central Bank and Tanmia.
•Manage relationships with all government & external organizations e.g. Higher Colleges of Technology, Universities, career fairs etc.
•Providing professional support and advice on recruitment to line and departmental managers to increase Emiratisation percentage and achieve the target.
•Design, develop & implement the Emiratisation strategy in career growth plan & development of UAE Nationals
•Assist in the integration of UAE National Employees by providing appropriate HR Support & guidance to both line managers & UAE National employees.
•Identify & recommend improvements in processes & procedures in recruiting, retaining, remunerating & recognizing UAE Nationals to enhance Emiratisation (Recruitment & Retention).
•Developing creative recruitment solutions if the organization is experiencing difficulties in attracting the appropriate level and quality of staff.
•Screening application forms and short-listing applicants.
• Keeping up to date with current employment legislation and ensuring that line managers are effectively briefed on any relevant changes.
•Participate in selection interviews where appropriate.
•Ensure that all pre-employment checks are carried out in a timely and efficient way, meeting relevant legislation where appropriate.
•Be responsible for the preparation and issue of accurate terms and conditions of employment for new and existing employees.
•Ensure all administration regarding the recruitment/employment is maintained.
•Assess relevant training needs for staff individuals and organisation, in consultation with departmental heads, including assessment methods and measurement systems entailed.
•Stay informed as to relevant skill and qualifications levels required by staff for effective performance; and circulates requirements and relevant information to the organisation as appropriate.
•Produce organisational strategy and plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary
•Producing training materials for in-house courses; amending and revising programmes as necessary, in order to adapt to the changes that occur in the work environment; helping line managers and trainers solve specific training problems, either on a one-to-one basis or in group.
•Plan and deliver training courses personally where necessary to augment that provided externally or internally by others
•Develop self and maintain knowledge in relevant field at all times.
•Increasingly, understanding e-learning techniques.
• Keeping up to date the knowledge of Laws related to the employment of UAE Nationals.
•Keeping up to date the knowledge of employee relations, disciplinary procedures & conflict resolution.
Management Activity
•Co-ordinate all the department's management activities with in DEWA on training, admin, HR and other related issues to ensure all departmental works are carried out well on time and in line with set rules and regulations.
•Carryout the whole activity of yearly budget preparation (from basics to compilation and then submission) related to Admin, Accounts, IT, Manpower and technical aspects.
•Interact with Accounts, Administration and IT Department on the yearly budget so that it is made as per DEWA’s policy and procedures and items budgeted are approved.
•Keep updated database / track of manpower requirement and movement and co-ordinate with HR as per approved Manpower budget. This includes developing job descriptions; checking application forms, short-listing, interviewing and selecting candidates.
•Prepare job analysis and job description of the vacancies and follow-up the recruitment and selection process with HR (operations/ recruitment/planning) in coordination with departmental and sectional heads.
•Reports on different aspects/activities in line with set deadlines to concerned departments/sectional heads.
•Carry out surveys among employees on different aspects in the department and compile report/summary based on the feedback to make out departmental employee satisfaction is achieved to guarantee high performance and productivity.
•Impart trainings to department employees for the training received through the authority.
•Intimation of training sessions to concerned employees and assign replacements/intimate cancellation if any so that proper action is taken, and employee requirement is met.
•Working closely with sectional heads, primarily in a consultancy role, assisting to understand and implement policies and procedures related to administration and management. Provide clerical/administrative support, including the composition and preparation of routine correspondence and presentation using computer software applications.
•Co-ordinate with concerned departments to grant/withdraw different kinds of allowances for employees mainly mobile/duty car/driving allowances a follow-up with concerned department in case of delay in issuance.
•Arrangement for provision of telephone extension, mobile sets, Internet id and access to different computer software/applications as per the requirement of existing/new employee to satisfy operational requirement of department and employee.
•Motivational content circulation through e-mail and competitions among employees to answer mind-numbing quizzes circulated through e-mail and arrange gifts to be given to winners during the monthly get-together to have high rate of employee morale, satisfaction and productivity with/for the department.
•Handle jobs of colleagues during their leave period so that action is taken in relation to their work and no jobs and documents are pending.