Marwan Helmy

Analyzed and presented information using over 30+ dashboards through Power Bi, used to identify opportunities and strengths
in collaboration with different departments namely, Finance, Operations, Customer Care, Business Analysists and Upper Management.

Designing and implementing a warehouse to migrate and store information from multiple live environments using SSIS packages.
Responsible for creating over 150 + SSRS reports that monitor the system behavior, customer behavior and performance indicators (sales reports/KPIs).

Collaborated with business teams and developers to analyze and implement additional features and improvements across multiple systems based on key metrics and performance indicators collected.
Involved in optimizing jobs and stored procedures (SPs) to enhance live systems, along with the analyzing database performance and enhancing database design (creating/updating indexes, constraints and keys).

Responsible for resolving customer related issues on all four live projects caused by software bugs or malfunctioning Web Services. (API, SOAP and REST services).

Responsible for creating a web application used by the Pre-Sales team of Virtustream, that translates documents received from SAP customers, into the standard format of Virtustream documents. Application was created using PHP, MySQL, HTML,
JavaScript and CSS.

Major contribution in development of Smart-Learning-Program for the UAE Ministry of Education mainly in Database in creating queries and propagating information from the back-end, server side, to the front end, client side.