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Marwan Khalil Al-shami, AI Strategy & Governance Consultant

Marwan Khalil Al-shami

AI Strategy & Governance Consultant·Confidential Enterprise Client

United Arab Emirates

Bachelor's degree, Electronic And Electrical Engineering

Work experience

Total years of experience: 9 years, 6 months

AI Strategy & Governance Consultant

January 2024 - January 2026

Confidential Enterprise Client

Toronto, Canada Remote

January 2024 - January 2026

Architected Microsoft 365 foundations for enterprise AI readiness, ensuring Microsoft Entra ID and tenant
configurations met multi-region data residency and compliance requirements
Engineered data governance and security controls by implementing Microsoft Purview sensitivity labels and
remediating legacy permissions in SharePoint and OneDrive to enable secure Microsoft 365 Copilot deployment
Developed multilingual AI governance frameworks and risk management standards, incorporating Responsible AI
policies tailored to regional ethics and local regulatory requirements
Created C-suite AI transformation roadmaps, prioritizing high-ROI Microsoft 365 Copilot use cases across Teams,
Exchange Online, and OneDrive while advising executive leadership on strategy and adoption
Led change management and user adoption initiatives, including technical Champions programs and multilingual
support documentation to drive consistent global rollout of AI collaboration tools
Directed technical scoping of future AI opportunities, including Retrieval-Augmented Generation (RAG) integration
with enterprise data sources under strict identity-based access controls

Company industry:
IT Services

Senior Enterprise Transformation Advisor

January 2024 - January 2024

CriticalMatrix

Toronto, Canada Hybrid

January 2024 - January 2024

Served as primary consultant on digital transformation initiatives for an enterprise client, aligning emerging
technologies with executive vision while delivering independent Microsoft Azure advisory, solution scoping, and
architecture recommendations for enterprise cloud and AI initiatives.

Company industry:
IT Services

Senior Solutions Architect / Enterprise Cloud Transformation

April 2020 - December 2023

Softchoice

Toronto, Canada

April 2020 - December 2023

Spearheaded high-risk digital transformation and hybrid cloud migration initiatives for multi-billion-dollar
organizations across Banking, Manufacturing, Public Health, and Agriculture sectors — including a $3B enterprise —
delivering enterprise-wide stabilization and GDPR compliance
Recognized by senior leadership as Trusted Advisor for rescuing stalled, mission-critical Microsoft 365 and hybrid
cloud projects; resolved complex technical, compatibility, and organizational challenges to modernize legacy
environments
Led advisory engagements for large-scale hybrid transformations (30, 000-100, 000+ seats), delivering optimized
Microsoft Entra ID governance frameworks, Azure architectures, and migration roadmaps that enhanced cost
efficiency and regulatory adherence

Company industry:
IT Services

Workplace of the Future Messaging and Collaboration Senior Consultant

May 2018 - April 2020

TD Bank Group

Toronto, Canada

May 2018 - April 2020

Delivered C-suite advisory support on modernization roadmaps and risk mitigation
Played a key technical role in the successful 120, 000-seat cloud-to-cloud migration of messaging and collaboration
services after a multi-year stall in a highly regulated banking environment
Collaborated closely with security, governance, change control, and identity teams to design and deploy hybrid identity
solutions with Azure AD in a complex multi-forest environment, including Azure AD Connect synchronization,
Conditional Access, and MFA
Developed advanced PowerShell scripts for migration, onboarding, bulk operations, and license optimization

Company industry:
Banking

(Consultant) Azure, Exchange Server 2016, and Office 365 Specialist

July 2016 - March 2018

Toronto Public Library

Toronto, Canada

July 2016 - March 2018

Managed Azure infrastructure including VNets, VPNs, and identity integrations. Automated operations via PowerShell

Company industry:
Accounting
Job role:
Training and Development

Education

Mu'tah University

February 2002

February 2002

Bachelor's degree, Electronic And Electrical Engineering

Jordan

Mu'tah University

January 2002

January 2002

Bachelor's degree, Electrical/Communications

Jordan

Skills

CLOUD COMPUTING
Intermediate
CLOUD COMPUTING
Intermediate
AUTHENTICATIONS
Intermediate
AUTHENTICATIONS
Intermediate
CLOUD FINANCIAL MANAGEMENT FINOPS
Intermediate
CLOUD FINANCIAL MANAGEMENT FINOPS
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
GOVERNANCE
Intermediate
GOVERNANCE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MICROSOFT 365
Intermediate
MICROSOFT 365
Intermediate
NETWORK ARCHITECTURE
Intermediate
NETWORK ARCHITECTURE
Intermediate
RETURN ON INVESTMENT
Intermediate
RETURN ON INVESTMENT
Intermediate

Languages

Arabic

Native Speaker

English

Expert

German

Expert

French

Expert

Spanish

Intermediate

Italian

Expert