Store Manager / Operation's Manager
TSC Plus AL Sulan Center
مجموع سنوات الخبرة :23 years, 1 أشهر
Heavily involved in the main business processes of retail from the supply chain until the product reaches the satisfied customer. Moreover, the concept of the 5 P’s of retail:1) Product Assortment 2) Product presentation 3) Product pricing4) Product promotion 5) Product Supply
• In charge of sourcing all of the items for the various categories, and following up from selecting the items, doing the proper feasibility, issuing the orders, and allocating them once received.
• Full financial analysis of the departments and categories to make sure the sales are on the right track to achieve the set budget, also, monthly justifications of the P & L in terms of Sales, Gross Profit, Cost of Sales, Cost of Goods Sold, Shrink and Other operating income.
• Ensuring that all of the team members are on track with their PDP (Personal Development Programs), motivated, and dedicated to the brand and the Company.
• Managing and developing the electronic sales team, making sure all deadlines are achieved in-terms of reports, allocations, and daily working processes, while keeping everyone focused on results
• Making sure that all promotional and seasonal items are replenished and available.
• Accountable for stock management ensuring to deliver the target stock turns taking into consideration buffer stock and set replenishment calendar.
• Merchandising, Pricing, Promotions, Stocking, and store operation.
• Preparing monthly profit and lost statements
• Managing and developing the electronic sales team, making sure all deadlines are achieved in-terms of reports, allocations, and daily working processes, while keeping everyone focused on results
• Making sure that all promotional and seasonal items are replenished and available.
• Accountable for stock management ensuring to deliver the target stock turns taking into consideration buffer stock and set replenishment calendar.
• Merchandising, Pricing, Promotions, Stocking, and store operation.
• Preparing monthly profit and lost statements
•CND (Creative Nail Design), is a leader in the nail treatment industry
•Pevonia is a premium & professional Skin Cream brand,
•Lead the development and execution of sales across the region to increase sales and profits.
•Prepare and implement the company’s business development plans. Especially Bahrain entity
•Providing every country-specific assessment, market evaluation, market research, financial evaluation,
•All the related needs required throughout the preparation of the Business Development plans.
•Achieve Weekly and Monthly sales targets by product,
•Channel management & development.
•Distributor Management with Structured communication to distributors.
•Brand market awareness (Collaborating with social media platforms, PR Companies, and magazines)
•Brand management in the gulf (sales, marketing, and client training)
• Sourcing clients in Bahrain, Oman, Qatar, Egypt, Kuwait, Iran
• Exporting products to clients in Kuwait, Qatar, Oman & Bahrain.
• Field sales supervision of every market through monthly market visits
• Planning financials and budgeting annual sales
• Handling the logistics from/to Dubai & the other destinations
• Coordinating with the accounting team for payments & collections
• Supply of Pevonia & CND products into the central warehouse in Dubai
•Heavily involved in the main business processes of retail from the supply chain until the product reaches the satisfied customer. Moreover, the concept of the 5 P’s of retail:1) Product Assortment 2) Product presentation 3) Product pricing4) Product promotion 5) Product Supply
•In charge of sourcing all of the items for the various categories, and following up from selecting the items, doing the proper feasibility, issuing the orders, and allocating them once received.
•Full financial analysis of the departments and categories to make sure the sales are on the right track to achieve the set budget, also, monthly justifications of the P & L in terms of Sales, Gross Profit, Cost of Sales, Cost of Goods Sold, Shrink and Other operating income.
•Ensuring that all of the team members are on track with their PDP (Personal Development Programs), motivated, and dedicated to the brand and the Company.
•Managing and developing the electronic sales team, making sure all deadlines are achieved in-terms of reports, allocations, and daily working processes while keeping everyone focused on results
•Achieve Weekly and Monthly sales targets by product.
•PSI: (Purchase, Sales, Inventory) management with assigned accounts.
•Marketing activity monitoring and analysis: ROI.
•Market share achievement: Shelf Share, Sell out, trend analysis, Display & flooring.
•Ensure to achieve KPI’s targets set by management Profit target
•Retail marketing: field force management and data analysis with follow up
•Shipment follows up: Inbound Tracking.
•Making is sure that all promotional and seasonal items are replenished and available.
•Accountable for stock management ensuring to deliver the target stock turns taking into consideration buffer stock and set replenishment calendar.
•Merchandising, Pricing, Promotions, Stocking, and store operation.
•Preparing monthly profit and lost statements
•Controlling customer accounts
•Daily Check-In and Check-Out, Reviewing front office accounts
•Reviewing Front Office funds Flow and movement
•Receiving and reviewing all the income generated by the outlets.
•Preparing all required financial reports.
•Checking all the Phone Reports:
•1-Internal and External. 2-Local and international
•Backing up all the transaction using FIDELIO Server
•Updating and starting a new system cycle.
Graduating from American university ,faculty of business BA minor Marketing and MIS
Official certificate from the lebanese goverment after having exams in finanace and commerce