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marwin cerezo, Rental Sales Agent

marwin cerezo

Rental Sales Agent·Fast Rent A Car

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 12 years, 3 months

Rental Sales Agent

August 2019 - Present

Fast Rent A Car

Abu Dhabi, United Arab Emirates

August 2019 - Present

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Relationship Officer

August 2016 - December 2016

Dunia Finance L.L.C

United Arab Emirates

August 2016 - December 2016

Looking for client who need a Loan and struggling in paying their debt.

Company industry:
Financial Services
Job role:
Sales

Online Acquisition Admin, MIS Officer, Telesales

February 2011 - December 2014

Citibank N.A

Philippines

February 2011 - December 2014

MIS Analyst / Cards Activation / Online Acquisition
Duties and Responsibilities
MIS Analyst
* Provide support and maintenance to existing management information systems (MIS).
* Generate and distribute management reports in accurate and timely manner.
* Develops MIS documentation to allow for smooth operations and easy system maintenance.
* Provide recommendations to update current MIS to improve reporting efficiency and consistency.
* Perform data analysis for generating reports on periodic basis.
* Develop MIS system for customer management and internal communication.
* Provide strong reporting and analytical information support to management team.
* Generate both periodic and ad hoc reports as needed.
* Participate in cross-functional meetings to resolve recurring customer issues.
* Provide customer support and assistance in issue troubleshooting and resolution.
Cards Activation/ Online Acquisition
* Provides professional, responsive customer service and sales to inbound client calls, assisting clients to
activate their credit card and recommends a product to the customer.
* Knowledge requirement is limited to basic knowledge of one product
* Refers clients to partners, as appropriate, to meet their needs.
* Adheres to compliance routines in carrying out transactions.
* Provides information to customers to better understand product features, benefits and uses
Other Experience
* 2009: 24/7 Janitorial & General Services Inc.
Staff / Building Admin

Company industry:
Banking
Job role:
Information Technology

Crew

January 2006 - January 2007

Golden Donuts Inc

Philippines

January 2006 - January 2007

Taking orders and serve customers needs.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Sales Representative

-

2016 Hexagon Distributing Corporation, PH Hexagon Distributing Corp

-

a member of the Hexagon Group of Companies, is engaged in the distribution of
industrial products, parts and services for the power generation, tire industry, agriculture and other major industries.

Job role:
Sales

Sales Representative

-

2015 Trackstar Corporation

-

A well-established supplier of Trucks and Heavy equipment parts and components. We also provide our clients
professional consultations and seminars to boost their knowledge and project know-hows on today’s modern
industries.

Job role:
Sales

Education

Rizal Technological University

January 2008

January 2008

Bachelor's degree, Business Administration

Philippines

GPA (percentage): Average%

GPA (percentage): Average%

:

Saint Luke's School

January 2003

January 2003

Bachelor's degree, Marketing

Philippines

:

Skills

Marketing
Expert
Marketing
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Customer Service
Expert
Customer Service
Expert
MIS
Expert
MIS
Expert
Sales
Expert
Sales
Expert
ADMINISTRACIÓN DE BENEFICIOS
Intermediate
ADMINISTRACIÓN DE BENEFICIOS
Intermediate
ANALYSIS
Intermediate
ANALYSIS
Intermediate
BASIC
Intermediate
BASIC
Intermediate
CREDIT
Intermediate
CREDIT
Intermediate
CUSTOMER RELATIONS
Intermediate
CUSTOMER RELATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SUPPORT
Intermediate
CUSTOMER SUPPORT
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DOCUMENTATION
Intermediate
DOCUMENTATION
Intermediate
FEATURES
Intermediate
FEATURES
Intermediate
Marketing
Expert
Marketing
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Customer Service
Expert
Customer Service
Expert
MIS
Expert
MIS
Expert
Sales
Expert
Sales
Expert

Languages

English
Expert

Training and Certifications

Training
ISO Awareness
Hexagon Group of Companies
Sep 2015