HR & Administration Officer
QDVC
مجموع سنوات الخبرة :11 years, 1 أشهر
HR & Administration Officer - September 28, 2013 to present
Receptionist - September 2013 to October 2013
QDVC-GS E&C-ADE JV (Doha Metro Red Line South Underground JV), Doha, Qatar
• Directly reporting to the HR & Admin Manager
• Secretary of the HR & Admin Manager
• Admin system implementation (ID system and etc.)
• Recruitment Coordinator (Manpower Supply)
• Employee Assistance/Relation (First point contact person for any HR & Admin-related
queries.
• Create Security & Access Control Procedure for the project and editing other plans & procedures
• Coordinating with Subcontractors with admin requirements and procedure
• Ensure the relevant HR database is up to date, accurate and complies with legislation
• HR record keeper & safekeeping of confidential reports of the HR & Admin Manager
• Create necessary HR & Admin forms
• Train/Coaches new colleagues
• Welcome new joiners, do employee on board procedure
• Do ad-hoc duties as assigned
Office Manager -March 2013 to August 2013
Rollys Relocations, Doha, Qatar
• Responsible in organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.
• Decision maker
• Design and implement office policies
• Maintain office equipment
• Do clerical and secretarial functions
• Design filing system
• Ensure filing systems are maintained and up to date
• Protects and secure files and records
• Purchase, maintain and replenish materials/supplies
• Budget and allocate funds for operational purposes
• Do accounting and payroll duties
• Coordinate with clients and do pre-sales alert.
• Preparing and monitoring invoices and expenses reports
• Handles customer inquiries and create quotations
• Consolidate daily operations schedules
• Responsible in manpower concerns (requests, needs and adviser)
Assistant Sales Manager - August 2012 to February 2013
SM Development Corp. (SMDC), MOA Complex, Pasay City, Philippines
• Responsible & handles people (property specialist)
• Think and plan team strategies and activities.
• Create scheduling of manpower
• Look for market and prospects/clients.
• Arrange sponsorships
• Event planner and organizer.
• In charge of supervising, monitoring, coaching, providing feedback for improvement and maintain high level of performance culture of property specialist
• Motivates the team to meet quota and sales targets.
• Do and implement sales process (prospecting, qualifying, presentation, handling
objections, closing)
• Handles after sales concerns of the buyers (customer service)
• Reports all competitive activities
• Cascade and implement management plans and goals.
Senior Account Officer - August 2011 to August 2012
Account Officer - June 2011 to August 2011
South Forbes, Cathay Land Inc., Ortigas, Quezon City, Philippines
• In charge of making team schedules and activities.
• Look for market and prospects/clients. Arrange sponsorships and saturation activities.
• In charge of supervising, monitoring, coaching, providing feedback for improvement and maintain high level of performance culture for new Account Officers
• Do and implement sales process (prospecting, qualifying, presentation, handling
objections, closing)
• Handles customer service
• Conduct trainings and seminars for new and senior account officer
• Representative for international sales (Singapore)
• Event organizer and coordinator
Professional Medical Representative - April 2011 to June 2011
Am-Europharma, Muntinlupa City, Philippines
• Promoting products, delivering product pamphlets, represent the company
• Establishing & maintaining customer relations (networking with doctors, physicians & pharmacy branches)
• Planning and time management
• Travelling to different areas everyday to achieve targets
• Negotiating with health care administrators
• Managing interpersonal relationships
Restaurant Manager October 2007 to April 2011
Jollibee Foods Corp.
Ortigas, Quezon City, Philippines
• In charge of motivating, supervising, monitoring, coaching, providing feedback for improvement and maintain high level of performance of crew.
• Handles and provide customer service at all times
• Conduct trainings and seminar to all crew.
• Handles marketing plan and strategies of the store.
• In charge in kitchen management (orderliness and effectiveness of the operations)
• Train & teach service crew
• Plan and implement strategies to improve and enhance services at the dining area of the store.
• Maintain and monitor cleanliness and sanitation at all times of the store
• Producing Daily, Weekly, Monthly reports, evaluations and team performance updates for Teams
• Consultation with customers for proper arrangements and schedule of reservation date for an excellent customer service.
• Responsible in inspecting of quality products.
• Assign in 3 Jollibee stores and relieves 6 to 10 Jollibee Stores if needed.
Sales & Marketing Assistant - June 2004 to September 2007
Receptionist - May 2004 to June 2004
Pueblo Nino Development Inc.
Alabang Madrigal, Muntinlupa City, Philippines
• Event organizer and coordinator.
• Co-Organizer of the launching of Phase 2 project
• Over all organizer of the launching of Kota Keluarga Project
• Research on markets need and wants
• Help plan and assist Business Development Manager in doing feasibility studies.
• Do record keeping, purchasing, commission monitoring and request for brokers and agents.
• Create and assist in making marketing collateral designs and sample layouts for corporate giveaways.
• Coordinate and implement activities with the Sales Team, Admin team & Technical
Department
• In charge in coordination with PR, Media & Radio Ads for the company.
• Do after sales and customer relations.
• Filter and answer calls and inquiries
• Executive secretary of the VP Operations & COO
Centro Escolar University, Mendiola, Manila, Philippines June 2000 - April 2004 Bachelor of Science Major in Tourism
San Roque Catholic School, Muntinlupa City, Philippines June 1996 - April 2000 High School OTHER QUA