Corporate Secretary/Administrative Assistant/Public Relation Officer
Atlas Spinal Center
Total years of experience :18 years, 10 Months
1.Supervise overall office tidiness and treatment rooms
2.Maintain and Manage CEO and Doctors schedules, appointments and travel arrangements.
3.Responsible for collection and distributing incoming and outgoing mails
4.Applying for employment visa and labor card for new employees
5.Ensuring Clinic permits, Licenses and Lease Agreement are up to date
6.Order office Supplies (Business cards, Stationeries/ Staff Uniforms/Water)
7.Office maintenance (reporting damaged equipment/machines to head office, liaising with technicians/ fixing where possible/ liaising with building manager and suppliers, etc)
8.Manage Supplier quotations/LPO/invoices and sending it to the Head Office
9.Responsible in coordinating with insurance company for patient’s medical coverage. As well as, updating reimbursement procedure and making sure it is implemented accordingly.
10.Organize Monthly gatherings for employees
11.Monitoring Employees attendance, vacation leave and sick leave
12.Coordinating with Media partners to promote clinic’s services and creating awareness to the public
13.Represented Atlas Spinal Center through different exhibits and events such as The Weight Loss Show, JBR Fitness Weekend and Etisalat Health and Wellness event
14.Facilitating Lunch and Learn program for organizations
15.Collating data for Marketing Evaluation
16.Organizing Focus Group discussion to help us improve our services and pricing
1. Assisting US based clients for their car/motorhome insurance requirements
2.Providing Roadside Assistance for our clients
3.Educating clients about their insurance policy
4.Communication Coaching for newly-hired
1.Was actively involved in setting up the Ahlan Lounge operating procedures and policies
2.Providing exceptional service to First Class passengers passing through Dubai International Airport with immigration formalities and baggage retrieval
3.Answering phone/walk-in inquiries
4.Responsible in sending confirmation through email/fax for online reservation
5.Monitoring Flights and ensuring that assigned staff is at the Arrival Gate 15 minutes before the Estimated Time of Arrival.
6.Planning for daily operation and gathering feedback from staff and guest to help us improve our service
1.Developing and managing mall-sponsored activities such as concerts, circus acts and other similar events that draw crowds into the mall and give it visibility to the general public
2.Creating promotional activities, either singly or jointly with mall tenants to increase customer traffic at the Mall
3.Generating press releases and having them printed in local newspapers
4.Working on mall advertising materials
5.Performing other marketing-related functions
1.Providing professional and efficient customer support/service function for prepaid and postpaid customers
2.Troubleshoot technical issues over the phone and email.
3.Assisting customers need and provide alternative solution to customer complaint.
College: Bachelor of Science in Commerce Major in Business Administration - St. Theresa's College Cebu City, Philippines
