case manger in azraq camp
Handicap international
Total years of experience :3 years, 7 Months
1. Identifying specific needs of the project beneficiaries, contributing to the assessment of these needs and/or directly assessing these needs as required
2-Working as mobile/outreach team to identify, assess and analyze beneficiaries specifics needs (disabilities and vulnerabilities)
3-Developing a community approach to ensure a confidence in HI process and project
4-Ensuring a global vision of the individual and family needs in the identification
5-Assessing all protection issues at individuals and family level
6. Responding to the identified needs, by providing direct support (donation of basic items) and by referring internally and externally as needed, respecting confidentiality and the right of the beneficiary
7-Identifying basic and specific needs and delivering appropriate items if needs arise, following the appropriate strategy
8-Referring all relevant cases identified internally to the relevant actors of the DVFP team within the internal system in place and following these referrals
Referring all relevant cases identified to an external partner and monitoring these referrals
9. Developing and reinforcing the relationships with INGO, LNGO, authorities, community focal points and any other stakeholders on the field to improve the identification system, with the support of DVFP Field Officers
Developing and follow up the network of focal points within your area of intervention - in link with Project Officers
10-Regularly contacting the focal points to get information about the general situation of most vulnerable population affected by the Syrian crisis, and especially within the refugee’s communities
Maintaining a flexible system of (internal / external) referrals from focal points to HI team, according to focal points constraints
11-Sharing with the other team members the cases located outside of your area of intervention
In collaboration with the DVFP Field Officers, developing and updating the mapping of the services in your area of intervention
12. Reporting data on beneficiaries follow-up and on your activities
13-Acting as a ‘case manager’ for your dedicated beneficiaries to follow: linking with the other members of the multidisciplinary team to put a personalized action plan in place for each beneficiary, achieving the objectives of this action plan and discharging the beneficiary when relevant
15-Ensuring a qualitative follow up of the beneficiaries and filling-in the follow up according to the monitoring plan
16-Ensuring a daily quantitative and qualitative reporting through tools (and system in place (among which ”Pack Benef” and monitoring tools)
17-Managing your time efficiently with your team partner(s), with the support of DVFP Field Officer
18-Reporting on other issues when asked by your line manager
19. Participating in the analysis and reporting of global issues in the refugee population
oIn formal and informal meetings with the team, participating to a qualitative analysis of the different kinds of issues, at individual, family and community level
-Sharing in formal and informal meetings with the team information you collect on the field regarding humanitarian actors activities and constraints
-Participating in the report of all relevant issues identified using the tools and the internal system provided
social worker in cash assistance program
1- conducting interviews with individuals and families to assess and review their situation;
2- undertaking and writing up assessments (sometimes in collaboration with other professionals), which meet specified standards and timescales;
3- offering information and support;
4- organising and managing packages of support to enable people to lead the fullest lives possible;
5- recommending and sometimes making decisions about the best course of action for a particular person or family;
6- liaising with, and making referrals to, other agencies;
7- participating in multidisciplinary teams and meetings regarding, for example, child protection or mental health;
8- maintaining accurate records and preparing reports for legal action;
giving evidence in court;
9- participating in training, supervision and team meetings.
The title of the thesis " the reality of Bedouin women in Alkhanasri area" by personal interviews to women in the region