Account Executive
ACE
Total years of experience :10 years, 5 Months
June 2 2013 - Current
Account Executive- ACE Insurance Broker - Bahrain
☞ Develops & maintain a strong relationship with the client
☞ Co-ordinate with brokers to insure the needs of the client is met
☞ Agrees payments terms with clients and ensure that there are complied with ☞ Agree clients service requirements
☞ Maximize cross selling opportunities where possible
☞ Prepares a prospect list of potential new clients if required
☞ Ensures the creation and distribution of the new business proposals
☞ Promote the company's business offer new business and proposals
☞ Collates and maintains information's relating to new business and proposals
☞ Adhere to content of the operating procedures manual (OPM) and the company's overall
January 31, 2009 - May 20 2013
Insurance Officer - Rawabi Holding Group, Al Khobar - KSA
☞ Managing the whole Group's insurance transaction & annual information gathering for inclusion in insurance renewals ( All Lines of Insurance)
☞ Responsible for all policy administration and premium transactions in accordance with the policy administrative procedures in particular new business enrollment, renewals, midterm adjustments, and premium transactions.
☞ Managing the whole Group's health insurance & responsible for employees' inquires.
☞ Solving problems with health insurance & ensure compliance with CCHI rule & regulations
(Council for cooperative health insurance)
☞ Facilitates understanding & communications relating to the provisions of information required from all parts of the business risk management function.
☞ Medical Claims management, preparing & monitoring.
☞ Dealing with general medical claims queries received by employees.
☞ Coordinating with the head of medical claims department to monitor claims settlement.
☞ Investigating the settlement of medical claims.
☞ When needed, I regularly visit the network providers (Hospitals in eastern region) to improve services.
☞ Assist in underwriting.
☞ Manage Business Travel insurance & issue certificates on time.
☞ Participating in the annual meeting of the insurance management of the company performing my role and giving various suggestions to improve ongoing insurance practices within the company.
☞ Meet with brokers & insurance companies to provide insurance quotations & coverage required for the company.
☞ Actively involved in verifying & reviewing the groups' insurance (All Lines), policy wording & coverage, always looking for ways to reduce risk and add value.
☞ Communicate with the legal department for contract reviews & claims support.
Managing the whole Group’s insurance transaction & annual information gathering for inclusion in insurance renewals ( All Lines of Insurance )
Responsible for all policy administration and premium transactions in accordance with the policy administrative procedures in particular new business enrollment, renewals, midterm adjustments, and premium transactions.
Managing the whole Group’s health insurance & responsible for employees’ inquires.
Solving problems with health insurance & ensure compliance with CCHI rule & regulations
(Council for cooperative health insurance)
Facilitates understanding & communications relating to the provisions of information required from all parts of the business risk management function.
Medical Claims management, preparing & monitoring.
Dealing with general medical claims queries received by employees.
Coordinating with the head of medical claims department to monitor claims settlement.
Investigating the settlement of medical claims.
When needed, I regularly visit the network providers (Hospitals in eastern region) to improve services.
Assist in underwriting.
Manage Business Travel insurance & issue certificates on time.
Participating in the annual meeting of the insurance management of the company performing my role and giving various suggestions to improve ongoing insurance practices within the company.
Meet with brokers & insurance companies to provide insurance quotations & coverage required for the company.
Actively involved in verifying & reviewing the groups’ insurance (All Lines), policy wording & coverage, always looking for ways to reduce risk and add value.
Communicate with the legal department for contract reviews & claims support.
Apr. 2008 - Oct 2009
Sales team Assistant & Customer Service - DAMAC Properties, Al Khobar - KSA
☞ Responsible for selling across Damac's Properties to investors & building an effective relationship with agents.
☞ Liaise with all impacted departments to insure proper communication with Head office in UAE.
☞ I am the presenter of the Damac's projects to the sales team, updated list & prices.
☞ Source potential investors and establish / maintain a good work relationship.
☞ Prepare weekly & monthly sales reports, achievements & profits.
Dec. 2006 - Feb 2008
Customer Relation Officer - Westar Healthcare "Medical Equipment" Dammam - KSA
☞ Preparing Quotations for all lines of medical equipment & negotiations.
☞ Prepare daily, weekly & monthly statistical reports as appropriate.
☞ Develop the awareness of the medical product to the regional hospitals & ensure customer satisfaction.
☞ Planning, managing & implementing channel marketing activities & Campaigns.
☞ Conducted many meetings with important hospitals over the eastern province in Saudi Arabia & achieved the company's goal to create an effective business plan.
☞ Proactively seek to identify customer needs & effective at cross-selling referring leads to the appropriate channel for follow up.
☞ Take full ownership of customer's problems & ensure complete customer satisfaction of problems Resolution.
☞ Assisting the sales team
Feb. 2003 - Oct 2006
Assistant Sales Manager & Company representative - Ranjilla Design Co. Beirut
☞ Assisting the company sales manager, developing & evaluating activities such as sales target & marketing plans.
☞ Motivating and empowering sales staff to achieve set targets.
☞ Mentoring & coaching a team of sales staff to ensure that high customer service level, display standards & policy compliance are maintained.
☞ Driving sales performance of own team to achieve set targets each month & delivering sales gains from them.
☞ Marinating and promoting a culture of cooperation & optimism within the sales team to ensure positive attitude.
☞ Regular checking of own area of the showroom and highlighting replenishment issues as they arise to the team, ensuring that 97% of product lines in the back store are displayed on the sales floor.
☞ Channeling product, pricing & commercial feedback from customers.
☞ Managing the marketing & promotions plans.
☞ New sales member interviewing & evaluations.
☞ Prepare invoices, reports & business letters to communicate with the main factory in Egypt.
Dip in Business Administration Management Lebanese American University LAU. Beirut, Lebanon (2003 – 2006)
* Dip in Business Administration Management Lebanese American University LAU. Beirut, Lebanon (2003 - 2006)