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May ann  Ibay, Bank teller

May ann Ibay

Bank teller·Al Jazeera Exchange

Qatar

Bachelor's degree, Automation And Software Technologies

Work experience

Total years of experience: 9 years, 7 months

Bank teller

September 2022 - Present

Al Jazeera Exchange

Doha, Qatar

September 2022 - Present

• Adhere strictly banking regulations confidentiality policies
and security procedures to prevent fraud and losses .
• Preparing and arranging correct documents as per
company and bank rules.
• Strong communication and problem solving flexible with
working hours when required trustworthy, confidential and
mature experience, coordination and handling sensitive
information.
• Answering phone calls, inquiries and provide correct
information.
• Good attitude and provide good customer service with
professionalism .

Company industry:
Banking
Job role:
Banking

Restaurant In Charge

January 2020 - January 2022

Lean N’ Fit

Doha, Qatar Remote

January 2020 - January 2022

• Generate, Analyze and report daily basis.
• Responsible for online order, Rafiq, talabat, carriage .
• Leading team shift enforcing standards, and resolving
customer compliant efficiently
• Ensuring strict adherence to health safety, hygiene
regulations.
• Greeting customers, responding to questions. Handling the
Micros POS.
• Engagement with merchandise and providing outstanding
customer service.

Company industry:
Hospitality & Accomodation

Cashier

January 2018 - January 2020

Mini Burger Restaurant

Doha, Qatar Remote

January 2018 - January 2020

• Greeting customers, responding to questions. Handling the
Micros POS.
• Engagement with merchandise and providing outstanding
customer service.
• Assist in different stations if necessary .
• Providing excellent service with the smile organize
And detailed.

Company industry:
Hospitality & Accomodation

CASHIER

January 2018 - January 2018

Mini burger Restauran

Doha, Qatar Remote

January 2018 - January 2018

Answering phone call.
Proper handling Petty cash.
Provide excellent customer service to guests.
Ensure that the checkout section is orderly and secure.
Wrote up customer orders and processed payments.

Company industry:
Hospitality & Accomodation
Job role:
Accounting and Auditing

Manager

August 2016 - January 2017

KUYA J RESTAURANT

Cabanatuan City, Philippines Remote

August 2016 - January 2017

Walter Mart Cabanatuan City
CASHIER/ RECEPTIONIST.
Job Description:
Take customer orders at the counter.
Receive payments and present change to customers
Performed other duties as assigned my

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

HEAD CASHIER

June 2015 - July 2016

BAGNETIFIED RESTAURANTS.M. Mega Center Cabanatuan City

Cabanatuan City, Philippines Remote

June 2015 - July 2016

Greets customers as they enter the store.
Maintaining detailed records of served orders and collected cash.
Resolved customer needs using professionalism and sensitivity.
Assisting the cashier in generation of the daily cash reports.
Greet and escort customers to their tables.
Inform customers about the day’s specials.
Offer menu recommendations upon request
Communicate order details to the Kitchen Staff.

Company industry:
Hospitality & Accomodation
Job role:
Accounting and Auditing

Education

Central Luzon State University

January 2013

January 2013

Bachelor's degree, Automation And Software Technologies

Philippines

Computer Training Center Software Specialist Muñoz City, Nueva Ecija

Central Luzon State University

January 2013

January 2013

High school or equivalent, Automation And Software Technologies

Philippines

Central Luzon State University

January 2011

January 2011

High school or equivalent, Automation And Software Technologies

Philippines

Computer Training Center Software Specialist Muñoz City, Nueva Ecija

Skills

ART

Expert

CASHIER

Expert

CUSTOMER SERVICE

Expert

LAYOUT DESIGN

Expert

PRESS RELEASES

Expert

PRINT MEDIA

Expert

TABLES

Expert

TELEPHONE SKILLS

Expert

RECEPTIONIST

Beginner

RECORDING

Beginner

ACTIVE LISTENING

Intermediate

CLIENT CONFIDENTIALITY

Intermediate

COMPOUND HANDLING

Intermediate

MICROSOFT WINDOWS

Intermediate

MULTITASKING

Intermediate

ORGANIZATIONAL EFFECTIVENESS

Intermediate

PROBLEM SOLVING

Intermediate

PROFESSIONALISM

Intermediate

SOFTWARE ENGINEERING

Intermediate

Languages

English

Beginner

Training and Certifications

Certifications
Windows Application Course
Software Specialist

Hobbies and interests

Learning new things