Receptionist
Ted Morgan Hair
Total years of experience :13 years, 2 Months
Handling stock in both ordering and inventory.
•Implement instructions to co-workers.
•Ensuring the till is tally at all time.
•Handling maintenance needed for the salon.
•Greet the clients politely with a smile, ensuring a positive environment.
•Answering all incoming calls / emails and re-routing them to relevant parties.
•Meeting and greeting visitors ensuring they are signed in.
•Opening, distributing, collecting and taking the post.
•General administration duties, photocopying, filing etc.
•Data entry into internal systems.
•Reporting any problems to the office manager.
•Ensuring that the reception area is tidy and clutter free.
•Monitoring stationary stock and reordering when required.
•Operating a computer system and switchboard.
•Dealing with the client complaints
•Making booking and arranging stylist and assistant rotas.
•Making and sending reports at the end of the day.
Hair works Salon Dubai
2012-2014
Receptionist
•Greeting the client upon entering the salon with a positive attitude.
•Monitoring salon products and stationary stock.
•Ordering stock for salon products and stationary if needed.
•Answering incoming calls and email inquiries about our services.
•Booking an appointment to requested stylist and services needed.
•Handling maintenance for the salon.
•Dealing with client’s complaint.
•Make sure the money is tally at all time.
•Maintain general cleanliness of the salon.
•Giving instruction to co-workers’ instructed by management
Greet customers coming in and provide information about salon services and retail products
•Assist in maintaining reception area and organize salon environment
•Suggest and sell spa services and products
•Properly care for tools and use proper amounts of manufactured goods to assist with cost controls
•Maintain a constructive attitude and add toward a quality work environment
•Provide exact, suitable and instant responses to all requests by guest.
•Provide consistent professional spa massage and body treatments compliant with spa protocols and accepted documentation practices.
•Uphold the standards of hygiene and sterilization as directed by law and the spa’s policies and procedures