Chief Operating Officer
Bluering
Total years of experience :20 years, 4 Months
Current Responsibilities:
• Responsible for the overall Company Operation.
• Setting strategy and comprehensive goals for business growth and success
• Establishing policies and procedures that promote company culture and vision
• Oversee daily operations of the company and the work of executives (Professional Services, Products Development, IT, Marketing, Sales, Accounting and Finance etc.)
• Maintaining relationships with customers, partners and vendors.
• Lead employees to encourage maximum performance and dedication
• Setting the Company budget and monitoring CAPEX and OPEX.
• Assist CEO in fundraising ventures
• Responsible for establishing and running the Project Management Office with the objective of ensuring all projects are delivered using a ‘best-practice’ Project Delivery Approach and are delivered within the agreed scope, time, cost and quality.
• Overseeing the portfolio of organizational projects, providing expert knowledge and support, monitor progress, and reporting on the portfolio status.
• Provide leadership in a matrix environment to promote best practices in managing interrelated projects and programs to ensure successful delivery.
• Ensure project resources have the correct toolsets and processes in place and that all relevant staff are trained and equipped to deliver successfully.
• Responsible for the analysis and response to RFP’s and RFQ’s
• Responsible for Proposals and Contracts Management and Renewals
• Regular reporting on the Portfolio status to the Leadership Team.
• Responsible for the design and implementation of the Internal EPM Software Solution
• Setting procedures, KPI’s and tools to monitor Projects and Portfolio Status.
Responsibilities:
• Reported to the IT Manager and led a team of 10 Business Analysts, Technical Resources and IT Project Managers for Solution Design, Development, Implementation and Support.
• Accountable to lead the team to design, develop, deploy and support IT Applications and Solutions such as WMS, TMS, ERP, Customer Visibility & Tracking, Integration Platforms and Others.
• Managing/Defining Department Policies/Procedures, Product Road Maps, Product Research, Upgrades, Capacity Planning, Risk Assessments, budgeting, Vendor Management and Disaster Recovery Planning.
• Responsible for Business Development & Pre-sales Support including RFP & RFQ Responses, Proposal Development along with presentation of IT & Application Capabilities.
• Involved in new business implementations (understanding business requirements, solution design, development, Go-Live & Support).
• Responsible for Business Process Improvements and Automation by Business Process study & analysis; Process mapping with Software Solution & GAP identification; Revised Process Flow Development, Change Management Planning, Process Implementation & Adoption; User Re-training & Support
• Guided the Department Employees (Application Analysts/Developers/Support teams), coaching, leading, training, appraisals, Client Satisfaction & Support.
• Ensured quality compliance of solutions implemented as well as on-time/high availability of applications and systems
• Provided regular Status Reports on Projects to internal and external clients, management and stakeholders.
• Performed daily team administration routines as well as team development and people management activities to improve team productivities.
Responsibilities:
• Reported to the Program Manager as individual contributor for execution of overall Customer Implementations of Projects along with all deliverables from Internal Departments and Clients Side.
• Managed all the functions of project life cycle including initiation, requirement finalization, scoping, planning, estimation, scheduling and execution control.
• Responsible for deciding & compliance to Project Budget while being responsible also for Risk Identification & Mitigation, Issue Tracking and Escalations.
• Involved in periodic project review meeting with stakeholders, department heads, product owners, clients and suppliers.
• Provided regular status report on Projects to internal and external clients, management and stakeholders as well as developed Project Documentation (Main Templates).
Responsibilities:
• Reported to the Head of Supply Chain and supervised 3 resources for Administration, Development and Support of WMS Application, leading a Team of WMS Analysts and Developers.
• Managed new client implementations from perspective of Warehouse Management System along with WMS Operational Consultancy and Improvements.
• Responsible for requirement analysis, documentation, solutions design, application deployment, application integrations, report development and user trainings.
• Involved in regular status reporting on Projects to internal & external clients, management and stakeholders.
• Spearheaded all activities related to the Warehouse Management System, assuring enforcing of proper usage, setup, strategies definition and procedures based on business and operational process.
• Supporting development and implementation of system integrations between Agility WMS and Customer Systems.
• Developed standard reports for different purposes (Operations, Billing, Managerial, Operational KPI’s and Customer Specific Reports).
Responsibilities:
• Reported to the Technical Manager and supervised 3 resources for Customization and Implementations of Warehouse Management System Application
• Managed Technical Resources, responsible for development and support of WMS, along with delivery of Operational Consultancy and Business Analysis
• Responsible for understanding Customer Operations Requirements, Documentation Functional Specification, Solutions Design and Implementations
• Involved in regular status reporting on Projects to internal/external clients, management & stakeholders as well as end-user Trainings on WMS usage
• Provided Technical/Functional Support for existing Clients and also provided IT Technical Trainings on System Administration and Integration Tools