IT Manager
London Business Group
Total years of experience :18 years, 0 Months
Managing windows server 2012 network with 75 users, mail server and back-up file server.
End-to-end problem resolution and Installation of desktop, printers troubleshoot the network services; perform data backup and security policies implementation of client terminals.
Installing and configuring Cisco routers and switches, DLINK DVX-8000 switches, CCTV NVR and windows server 2012.
Monitoring and Maintenance of CCTV and Biometric Attendance with Security systems in 19 different Sub-locations.
Providing Email Support and Administration for Emails and Website, quota limit and Bandwidth and Matrix Attendance Management System.
Creating and working under company IT policies and maintain records of software licenses and IT assets.
Visiting POS/Outlets to rectify the operational errors and making it user-friendly and easy to use.
Follow up with Vendors to complete the project on given timeline.
Builds and maintains vendor relationships and manages the purchase of hardware and software products.
Manages the purchasing of all software, hardware and other IT supplies for the Office. Ensures that company assets are maintained responsibly.
Leads and develops IT support team within the region to provide a high standard of customer service.
Resource planning, scheduling and assigning tasks to members of the IT team and monitoring progress.
Ensures staff meet all regulatory requirements, comprehend and comply with best practices, professional standards, internal policies, and procedures.
Streamlined the team meetings and their usefulness and actively coordinated between different teams.
Leading & monitoring performance of the team members to ensure efficiency and meeting of targets.
Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members and Recognizing areas of improvements & organizing training programs for the same.
Maintain, Design & develop ERP Systems and synchronization with the business processes of the company and be able to deliver and adopt any changes in the business process of SDLC.
Streamlined the networks requirements LAN / WAN / VPN /FTP Database Replication (Sync) to HO & team meetings and their usefulness and actively coordinated between branches/POS, HOD’s & teams.
Identifying, analyzing and planning actions to meet the expectations of the stakeholders (Users / Management /Groupwise IT teams) and liaise with SME’s & other stakeholders.
Managing Infrastructure, Application & Networks activities to the ISP or solutions provider Vendor and technology resources within the organization to ensure successful implementation and cost saving.
Design and implement short- and long-term strategic plans to ensure Application capacity meets existing and future requirements.
Maintain knowledge and stay current on technological advances including computer software and hardware with a focus on Microsoft/HP/Dell servers and open source technologies.
Trouble-shoot and repair computer hardware and software, including network servers, network operating systems, PCs and PC applications, LAN cabling, and virus protection.
Oversee day-to-day operations, looking for better, smarter, faster, cheaper ways of doing business.
Builds and maintains vendor relationships and manages the purchase of hardware and software products.
Manages the purchasing of all software, hardware and other IT supplies for the Office. Ensures that company assets are maintained responsibly.
Flexible to adapt the change in Roles and Responsibilities as per the company's requirement Flexible to work on other applications.
Scintillating Jewellery Jun '2006-15 Nov '2013
❖ Scintillating Jewellery is the group company of Dhanraj Dhadda Exports.
Designation: GM - IT (Project Manager)
Team Size: 5 (in House Project development) + 2 (Hardware, Networking & Securities)
Job Responsibilities: ❑ Responsible to provide technology vision and leadership in the development and implementation of the IT needs of the Company.
❑ Oversees the development, design, and implementation of new applications and changes to existing computer systems and software packages.
❑ Maintain, Design & develop ERP Systems and synchronization with the business processes of the company and be able to deliver and adopt any changes in the business process of SDLC.
❑ Streamlined the networks requirements LAN / WAN / VPN /FTP Database Replication (Sync) to HO & team meetings and their usefulness and actively coordinated between branches, HOD's & teams.
❑ Identifying, analyzing and planning actions to meet the expectations of the stakeholders (Users / Management /GroupWise IT teams) and liaise with SME's & other stakeholders.
❑ Managing Infrastructure, Application & Networks activities to the ISP or solutions provider Vendor and technology resources within the organization to ensure successful implementation and cost saving.
❑ Adhering to legal / statutory compliance related to IT matters during implementation / assignments.
❑ Facilitates communication between staff, management, vendors, and other technology resources within the organization and SLA's.
❑ Define processes for making things simple yet effective, Motivate technical teams to achieve superior solutions.
❑ Initiated new process between different functions of the organization.
❑ Work closely with the Corporate IT functions as required for the day-to-day delivery and to be aligned with corporate standards.
❑ Streamlined the team meetings and their usefulness and actively coordinated between different teams.
❑ Leading & monitoring performance of the team members to ensure efficiency and meeting of targets.
❑ Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members and Recognizing areas of improvements & organizing training programs for the same.
Projects Handled: Project # 1: Jewellery Manufacturing & Inventory with Account & Finance for Scintillating Jewellery, Mumbai
Project # 2: HRPay - Payroll Management System (Developed changes as per requirement)
Project # 3: Retail Management System for Scintillating Jewellery, Mumbai
Project # 4: Web Application: HRPay - Payroll Management System.
Project # 5: Web Application: Jewellery Shopping Search on Product Wise and online Sales.
Environment: Windows 2k/2003/XP,
RDBMS: SQL 2000, MS Access, Oracle 10i
Reports Tools: Jasper I/ Reports
Language: Java, JDBC, & Swing.
Web technology: J2ee, EJB, Hibernate, Struts, Servlets, JSP, XML, HTML & Java Script
Web Server: Tomcat Apache 6.18
Tools: NetBeans 6.9, Eclipse, Edit+, Visio, Dream Viewer, Java Design patterns
Key Deliverables: ❑ Planning for task allocation to the team members. Team Management and team motivation.
❑ High level of motivation & commitment to work hard. Ability to work independently & decisive.
❑ Designing and development of Project & Data Base for in-house application
❑ Developing Management and Information software for Company's Diamond division.
❑ Project provided extensive MIS Report, which help in analyzing the day-to-day track of the Gems with Accounts & Finance Division.
❑ Developed Complete Accounting & Finance package to keep track of day to day accounting of the company.
❑ Designed and developed Web Application with shopping Cart (Not launched) in J2EE (Beans), EJB, Struts, Servlets & JSP in 2008.
NECC Logistics Ltd, Mumbai Apr '02-Jun '06
❖ Company was running a Logistics and Transportation Services to all over India having 20+ branches.
Designation: Sr. S/w Developer (Asst. IT Manager)
Team Size: 5 (in House Project)
❑ Managed software projects for the company and also handled three such projects for the Company: Admin Management System, payroll System and Transport Management System.
❑ Streamlined the networks requirements & team meetings and their usefulness and actively coordinated between branches & teams.
❑ Streamlined the team meetings and their usefulness and actively coordinated between branches teams.
❑ Played a key role in resource allocation and successful delivery to the client. Also ensured post delivery service to the company & branches.
❑ Also involved in external/internal audits and training programs at Delhi, Mumbai, Pune, Ahmadabad, Baroda & Kolkata.
Projects Handled: Project # 1: Logistics Management System & Payroll System
Project # 2: Stationary Management System (to Maintain Asset & Expenses) Logistics
Project # 3: Web Application - Consignment Tracking Details System.
Environment: Windows, Windows NT 4.0
Technologies: Visual Basic 6. & VB.Net
RDBMS: SQL 6.5, SQL 2000, MS Access, Oracle 8i
Reports Tools: Crystal Reports
Web technology: ASP.Net, XML, HTML, Java Script & Java Script
Web Server: IIS
Reports Tools: Crystal Reports
Designation : S/w Developer
Team Size : 2 (in House Project)
Highlights:
Project of Company such as Daily Attendance, Report Cards & Fees System and teacher’s Details & Bus Tracking etc.
Effectively handled various issues regarding company vision and team management and also streamlined the communication process for the smooth flow of operations.
Projects Handled:
Project #1 : School Management System for Dr. S. Radhakrishnan Vidyalay (BCG), Mumbai
Environment : Windows
Technologies : Visual Basic 6.0 & Foxpro 2.6
RDBMS : SQL 6.5
Reports Tools : Crystal Reports
Radix Computer Service Ltd. New Delhi Sep '98-Feb '2000
Designation: S/w Developer
Team Size: 4
Client: Supreme Industries Ltd & Supreme Vinyl Films Ltd
❑ Successfully handled various activities for the Company for 18 months;
❑ Delivery and program management team.
❑ Project of Company such as Raw Material Order, Purchase, Production, Quality, Finishing, packing, Stock, Sales & Accounting etc.
❑ Visited various Branches of the company for project meetings.
❑ Effectively handled various issues regarding company vision and team management and also streamlined the communication process for the smooth flow of operations.
Projects Handled: Project #1: Stock, Dispatch & Excise Management System for Supreme Industries Ltd., Noida
Project #2: SVFL Management System for Supreme Vinyl Films Ltd., Malanpur (Gwalior)
Environment: Windows
Technologies: Visual Basic 6.0 & Foxpro 2.6
RDBMS: SQL 6.5
Reports Tools: Crystal Reports
Description: * Onsite coordination with client for 6 months in Gwalior & 1 year at Noida.
* Direct interaction with client and their HOD's to need to know their problem & identify the area of work.
* Involved in project presentations and the process of getting the project initially.
* Met the clients & assured them of high productivity in the given time frame.
Role at Client's Place: • Part of team member Noida & Gwalior respectively for around 18 months
* Solution involved simulating environment, reproduction, fixing, testing of the problem, & finally delivering it to the customer. This involved a lot of customer interaction & customer satisfaction.
* Bug fixing, maintenance & enhancements of software for SIL & SVFL.
* Also involved in understanding customer requirement, designing and implementation of the Configuration software and their requirements.
GNIIT (BCA) 3 years bachelor degree in Software Application from (NIIT), New Delhi in 1999 (Secured 67%)
XII (Phy, Chem, Math + Bio) from BIEC Patna, 1994 (Secured 67 %)
X from BSEB Patna, 1992 (Secured 62 %)