Customer Service Executive
MAJID AL FUTTAIM ventures
Total years of experience :13 years, 2 Months
Handling customers from many different cultures and languages tactfully.
Managing customer relationship efficiently.
Working as a part of a team to ensure customer satisfaction while service level
Providing customers with accurate and timely information. Agreements is met and maintained.
Providing customers with accurate and timely information.
Communicating positively with all involved departments in order to facilitate customers receive the expected distinguished service.
Communicates customer requests to management .
Providing Feedback, suggestions and implementing high Standards.
Answering customers inquiries and responding to their needs.
Providing information on new products and selling them.
Informing customers with the new offers and promotions.
Deal with and resolve all customer complaints and ensure immediate reaction.
Present suggestions improving the customer service.
Handling customers in good manners.
Coordinating and communicating with the team work aiming for enhancing customer service.
Achieve the goals of the company and its policy in addition to maintain the company interface in the market.
Dealing with customers and display the company's products
Open new markets for Products Company
Display advertising space and rates.
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature
Achieve the target.