HR cum Executive Assistant
Blue Deebaj FZCO
Total years of experience :7 years, 1 Months
Handling company confidential documents and maintain track record for the same. Handling payroll for employees co-ordinating with accounts team for salary transfer through WPS. Updating and maintain the HRIS and employee database. Co-ordinating for interviews, taking care of on- bording formalities and induction, issuance of offer letter, increment letter, confirmation letter, appraisal letters etc. Co-ordinate with P.R.O for visa application, renewal and cancellation, Emirates I'd and employee id. Arranging Gate passes from Jafza Freezone visitors, vendors and business client meetings. Arranging annual vacation flight tickets for overseas staffs and employees in Dubai office tracking the employee leaves and update in system. Tracking all the incoming and outgoing documents and courier. Arranging the Flight ticket, Visa and Hotel booking for Bosses official trip and staff business trip. Co-ordinate with HR head and accounts team for final settlement and complete end to end exit formalities of the employees . Maintaining the track records and ensure timely renewal for company's vehicle registration and insurance . Responsible for timely renewal of Employee medical insurance for staffs and senior Management including the Bosses. Co-ordinating with PRO for EHS and OFC for company licence approval from JAFZA freezone.
Handling Appointments Handling Incoming & Outgoing calls of customer Handling Customer complaints & resolving the same. Responsible for maintaining the customer complaints report, Feedback forms. Co-ordinating with concern departments to resolving the customer complaints.
Handling Check-in, Check-outs Blocking Rooms for the guest prior to their arrival Handling Guest Calls and transferring it to the concerned departments Handling Guest Queries, Complaints and requests and resolving the same Cash Handling, Currency Exchange, Forex Updation worked in all areas of Front office -(Front desk, Business Center, Executive Lounge, At your Service in different shifts and carry out the duties and responsibility given by superiors Providing Hotel information and other alternative services in order to meet the guest needs Taking care of Conference room bookings Co-ordinating with Banquets and Sales for the Conference room bookings Taking care of transportation request, cancellations and changes and co coordinating with reservation and travel desk on the same.
Handling Out Bound Calls for sales of Holiday Package(4months) To Fix Up Appointments for Sales Executive in order to achieve sales target of the month To give report of No .Of leads Used, Sales Done and other Break up at the month end to the Marketing Team Handling Collections for the membership payments for the holiday package Fixing Appointments for Collection Executive to collect the monthly installments Sending report of collection details to Branch Manager Co-ordinating with Customer care and sales for Customer complaints, queries and resolving the issues in order to collect the money.
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