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Megrin Ailani, Project Coordinator cum ERP Procurement Specialist

Megrin Ailani

Project Coordinator cum ERP Procurement Specialist·Bank Al Jazira

Saudi Arabia

Bachelor's degree, Bachelor of Secondary Education, Major in English

Work experience

Total years of experience: 15 years, 9 months

Project Coordinator cum ERP Procurement Specialist

January 2019 - Present

Bank Al Jazira

Jeddah, Saudi Arabia

January 2019 - Present

- Supporting the Group Head and 9 direct reports in drafting of Memos & Emails, preparation of
PowerPoint presentations, developing excel spreadsheets, minute-taking, file management, and other
related duties.
- Review approvals & quotations of items or BOQs requested by projects managers and other business
units
- Coordinating with Suppliers/Vendors for progress status and payments
- Prepare requisition on E-procurement (Oracle) software and monitor status for daily reporting as well
as maintain updated records of orders, suppliers and stakeholders
- Designer & Content creator for our quarterly support group newsletter
- Daily managing the Tableau dashboard.
- Oversee the levels of our inventory and place orders as needed
- A direct contact of logistic division and to all internal business units & external stakeholders
- Managed and maintain schedules of the team i.e. travels, conferences & appointments.
- Monitoring all leave request i.e. Business trip, Annual vacation, sick leave of Logistic team and to avoid
overlapping for smooth flow of operations.

Company industry:
Banking
Job role:
Logistics and Transportation

Administrative Assistant cum MIS Operator

April 2017 - December 2018

National Commercial Bank

Jeddah, Saudi Arabia

April 2017 - December 2018

Accomplishments:
- Consistently receiving an Exceed Rating in performance for biannual evaluation
- Cultivated excellent relationships with clients, maintaining ongoing communication and facilitating
solutions to address concerns.
- As assigned focal point (Champion) of IBD-West to Auditing team, I have contributed a vital impact
specifically on reducing the timeline of the project fulfilment expectancy from 3 months down to 30 days.

Responsibilities:
- Reporting & Monitoring MIS system for client’s portfolio movements, Past Dues, miscoded & dormant
accounts, Maturing loans, budget variances & Profitability’s as well as RM’s KPI.
- Working with multiple banking systems i.e. CCR, Beam 10 & CAM( Credit Approval Management)
Systems
- Analyzing financial information, such as statements, management accounts, and cash flow statements
- A focal point of Institutional Banking Division to all internal business units & external stakeholders
- Works closely with Team Leaders & Relationship Managers for status updates of Clients portfolio’s
- Preparing and consolidating reports for weekly meetings on Asset growth and treasury deals
- Provide executive-level administrative support to the 2 Senior VPs and 15 direct reports
- Receiving 90% of calls & emails to the SVPs for filtering & corresponding

Company industry:
Banking
Job role:
Banking

Executive Assistant cum Insurance Claims Specialist

December 2015 - April 2017

Abdul Latif Jameel Co. Ltd

Jeddah, Saudi Arabia

December 2015 - April 2017

Executive Assistant to Managing Director:

Accomplishments:
- Developed a dashboard to monitor team KPI’s and outstanding claims
- Planned and coordinated numerous marketing and public relations events, resulting in a significant
increase in new members and consistent event success.
- Organized a five successful insurance policy workshops in one year
- Effectively worked with a variety of general and industry-specific software i.e. Willis Radar, Marsh ClearSight & Appian BPM

Responsibilities:
- Provide executive-level administrative support to the Managing Director and 3 Direct report
- Represents the executive by attending meetings in the executive's absence.
- Coordinate finances, assist with budget preparation.
- Prepare Capex & Opex for Budget forecasting
- Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on
projects to successful completion, often with deadline pressures.
- Manage and maintain executive schedules.
- Maintains professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; participating in professional societies.
- Secures information by completing database backups.
- Managing the day-to-day operations of the office
- Planning and scheduling meetings and appointments for the team
- Managing projects and conducting research
- Preparing and editing correspondence, reports, and presentations.

Insurance Claims Specialist Scope:

Accomplishments:
- Developed Insurance claims automation process architecture through Appian BPM Software
- Introduced & implemented Appian BPM Software to all Center’s & Mega’s
- Trained 53 end-users all over the kingdom for the automation of claim processing.
- Redeveloped claim forms, reducing inaccuracy by 98%
- Maintained a superior quality rating of 94% in file handling and claims resolution, exceeding the 85%
departmental goal.
- Provided optimum service to policyholders, negotiated fair settlements and identified fraudulent
claims.

Responsibilities:
- Involvement in loss adjusting activities and in legal discussions relating to the settlement.
- Seeking legal recovery of monies paid out providing advice on making a claim and the processes involved.
- Review Policies and premiums for Motors, Marine, and Property All Risk
- Processing new insurance claims notifications.
- Collecting accurate information and documents to proceed with a claim.
- Guiding policyholders on how to proceed with the claim & handling any complaints associated with a
claim.
- Monitoring the progress of a claim.
- Investigating potentially fraudulent claims.
- Identifying reasons why a full payment may not be made.
- Ensuring fair settlement of a valid claim.
- Building relationships with loss adjusters, forensic accountants, and solicitors, as well as other
legal/claims professionals.

Company industry:
Insurance & TPA
Job role:
Administration

System Administrator

August 2012 - October 2015

Saudi Bin Ladin Group

Saudi Arabia

I found this job using Bayt.com

August 2012 - October 2015

Accomplishments:
* Led and supervised the IT support team (4 staff) responsible for the Finance Division
* Identified vulnerabilities by testing infrastructure security, using both automated tools and manual
testing.
* Resolved system slow-down issues through network migrations, reconfigurations, integrations, and
troubleshooting.
* Acquired particularly rare and expensive equipment on standard price.

Responsibilities:
* Directly assist users by answering technical questions concerning operating and software systems.
* Notify staff of changes in system capabilities through technical bulletins.
* Research and identify hardware and software alternatives for handling present and future
requirements.
* Analyze and test alternative equipment and software configurations and recommend appropriate
alternatives to management.

Company industry:
Construction & Building
Job role:
Information Technology

ERP Consultant

January 2014 - April 2014

FAME Advertising - ( Sister Company of Saudi Bin Ladin Group)

Jeddah, Saudi Arabia

January 2014 - April 2014

Responsibilities:
- Carrying out research and data collection to understand the organization.
- Conducting analysis including HansaWorld ERP
- Coordinating with the client's employees & management team
- Running focus groups and facilitating workshops

Company industry:
Advertising
Job role:
Information Technology

IT Technical Support

January 2012 - August 2012

Saudi Bin Ladin Group

Jeddah, Saudi Arabia

January 2012 - August 2012

Accomplishments:
- Reduced workstation set-up time by 50% by developing a disk-cloning procedure for streamlining
OS system implementation and security properties configuration.
- Substantially increased security and performance of systems by implementing new anti-virus software
and critical system updates.
- Contributed in network installation encompassing 150 workstations, 50 printers, and 4
communication rooms with supporting infrastructure. The move was accomplished within 3 weeks.

Responsibilities:
- Installing and Configuring Computer Hardware, OS, and Applications
- Troubleshooting System and network problems
- Monitoring and maintaining computer systems and networks
- Testing and evaluating new technology

Company industry:
Construction & Building
Job role:
Information Technology

Data Entry Specialist - HR & Payroll

August 2010 - January 2012

Saudi Bin Ladin Group

Jeddah, Saudi Arabia

August 2010 - January 2012

Accomplishments:
- Conducted interviews and recruited 63 associates in 2011
- Reined in data entry project that required 100, 000 records to be punched into the database within 1 month
- Developed promotional materials to aid in recruitment and provided employers with resources to assist in recruitment needs.
- Represented Workforce Connection at talent marketplace events and job fairs.
- Supervised inventory team

Responsibilities:
- Preparing Voucher and Payment Orders
- Making Weekly reconciliation for Per diem and invoices
- Point of contact of inquiries for business trips allowances
- Review Payroll & contract for information to input in Oracle JD Edwards system

Company industry:
Construction & Building
Job role:
Finance and Investment

Education

Marawi Islamic Colleges

January 2009

January 2009

Bachelor's degree, Bachelor of Secondary Education, Major in English

Philippines

Skills

Microsoft Windows
Expert
Microsoft Windows
Expert
Customer Service
Expert
Customer Service
Expert
Technical Support
Expert
Technical Support
Expert
Management
Expert
Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
PROGRESS
Expert
PROGRESS
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
ADMINISTRATIVE SUPPORT
Expert
ADMINISTRATIVE SUPPORT
Expert
PROCESS ENGINEERING
Intermediate
PROCESS ENGINEERING
Intermediate
ORACLE
Intermediate
ORACLE
Intermediate
ANTI VIRUS
Intermediate
ANTI VIRUS
Intermediate
Microsoft Windows
Expert
Microsoft Windows
Expert
Customer Service
Expert
Customer Service
Expert
Technical Support
Expert
Technical Support
Expert
Management
Expert
Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Languages

Arabic

Beginner

English

Expert

Spanish

Intermediate

Training and Certifications

Certifications
Project Management Professional
Jan 2016

Training
Customer Service Representative
Global Quality of Experience
Jan 2007
Professional Caregiver
St. Augustine School of Nursing
Jan 2009
Computer Programming NC IV
Colegio De ModernoTecnico Y Informatico
Jan 2009
Computer Programming NC IV
Colegio De ModernoTecnico Y Informatico
Computer Hardware Servicing
Technical Education and Skills Development Authority
Jan 2009
Risk Management
Alison-Advance Learning Interactive