Melissa Acampado, Housekeeping Teamleader

Melissa Acampado

Housekeeping Teamleader

hill Robinson estate ltd.

Location
Philippines - Manila
Education
Bachelor's degree, Computer Science
Experience
4 years, 8 Months

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Work Experience

Total years of experience :4 years, 8 Months

Housekeeping Teamleader at hill Robinson estate ltd.
  • Saudi Arabia - Riyadh
  • August 2022 to October 2022

Responsible for the day-to-day operations of the housekeeping department. This may include supervising staff, inspecting rooms, ordering supplies, and resolving guest complaints. Responsible for scheduling staff and assigning rooms.

Housekeeping Supervisor at Nofa Resort Riyadh A Radisson Collection
  • Saudi Arabia - Riyadh
  • January 2019 to August 2022

Organising employee shifts.
Ensure records of daily assignments are completed,
signed off and turned into the housekeeping Office
on time.
Disciplining or coaching employees as necessary.
Inspect Room Attendant's work performance within
assigned section on daily basis to ensure the
standard and productivity levels are being met and
maintained.
Having a strong attention to detail, organization
skills, and an obsession with cleanliness.
Training new housekeeping staff based on hotel
policies and standards.

Room Attendant at Nofa Resort Riyadh A Radisson Collection
  • Saudi Arabia
  • March 2018 to January 2019

Responsible for the general cleanliness of all
assigned work areas.
Performed cleaning duties to maintain hotel rooms
in a clean and orderly manner, including common
areas and the preparation of vacant rooms.
Made beds, replenishing linens, cleaning
bathrooms, vacuuming, dusting, and mopping.
Checked all vacant rooms daily to keep fresh.
Disposed of trash, waste, and other disposable
material.
Maintained all equipment used in completion of
housekeeping duties.

Education

Bachelor's degree, Computer Science
  • at Camarin High School
  • January 2009

Asian Institute of Computer Studies

High school or equivalent, Computer Science
  • at Camarin High School
  • January 2004

Specialties & Skills

Customer Service
Microsoft Office
Housekeeping Operations and Management
Microsoft office
ATTENTION TO DETAIL
COACHING
ORGANIZATIONAL SKILLS
POLICY ANALYSIS
INVENTORY MANAGEMENT
LOSS PREVENTION
PERSONNEL
TIME MANAGEMENT
Saklap software
pre opening
problem solving
rooms division
operation
CUSTOMER SERVICE

Languages

English
Expert
Tagalog
Expert

Training and Certifications

cleaning and disinfecting (Training)
Training Institute:
diversey
First AID, CPR and AED (Training)
Training Institute:
Kingdom of Doctors
Food Safety and security (Training)
Training Institute:
Intertek Cristal

Hobbies

  • singing