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Menna Samra, Administrative Assistant

Menna Samra

Administrative Assistant·Royal Maxim Palace Kempinski Hotel

Egypt

Bachelor's degree, English section

Work experience

Total years of experience: 0 years, 10 months

Administrative Assistant

April 2015 - April 2015

Royal Maxim Palace Kempinski Hotel

April 2015 - April 2015

Responsible for all outlets menus in terms of translation and format.
• Reviewing the menu drafts from Marketing department in terms of spelling, pricing &
format.
• Collecting all menus recipes and cost prices from cost controller.
• Issuing micros form for any new item or occasional set menu.
• Uploading all the outlets and F&B office rosters on the HITS system.
• Communication between all departments regarding any F&B inquiry about outlets,
timing, policies & reservations.
• Handling corporate reservations coming through sales team with all
correspondences with the companies.
• Replying back to the guest inquiries through social media coming through our E-
Commerce.
• Assisting F&B team in any paper work, or reports needed.
• Making market survey prior to any occasion as NYE, Christmas.

Company industry:
Hospitality & Accomodation
Job role:
Administration

Export Coordinator

October 2011 - November 2011

Coface Egyp

October 2011 - November 2011

Preparing offers and price lists for all the export deals.
• Following up with the customers after sending the offer & negotiating
prices & discounts.
• Responsible for the shipping procedures from the documents till the
delivery.
• Following up with the customers after the goods delivery.
Internal Use - Confidential
• Responsible for all the administration and paper work for the
department.

Job role:
Logistics and Transportation

Purchasing coordinator

August 2010 - October 2010

Nexans "International Cables Company ICC

August 2010 - October 2010

was divided into two sectors:
1. Purchasing Sector:
Handling the materials imported
2. Banking Sector:
In charge of all bank transactions such as:
• Letter of Credit.
• Letter of guarantee.
• Bank Transfers.
• Opening accounts.
• Renewal the facilities.
• Buying Dollars & Euro
• Endorsement all custom documents.
• Handle all customs clearance.

Job role:
Purchasing and Procurement

CIB

July 2007 - August 2007

Bank

United Arab Emirates

July 2007 - August 2007

Company industry:
Banking
Job role:
Accounting and Auditing

June 2006 - July 2006

NSGB Bank

Egypt

June 2006 - July 2006

Company industry:
Banking

Education

Ain Shams University

January 2005

January 2005

Bachelor's degree, English section

Egypt

Class of

Ain Shams University

January 2005

January 2005

High school or equivalent, English section

Egypt

Class of

Skills

Human Behavior
Expert
Human Behavior
Expert
Faculty Development
Expert
Faculty Development
Expert
Human computer Interaction
Expert
Human computer Interaction
Expert
Human Anatomy
Expert
Human Anatomy
Expert
Natural Resources
Expert
Natural Resources
Expert
DELIVERY
Expert
DELIVERY
Expert
ADVERTISING
Beginner
ADVERTISING
Beginner
BANKING
Beginner
BANKING
Beginner
CALCULATOR
Beginner
CALCULATOR
Beginner
CAR DRIVER
Beginner
CAR DRIVER
Beginner
CONTROL
Beginner
CONTROL
Beginner
COST CONTROL
Beginner
COST CONTROL
Beginner
CREDIT
Beginner
CREDIT
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER SATISFACTION
Beginner
CUSTOMER SATISFACTION
Beginner
Human Behavior
Expert
Human Behavior
Expert
Faculty Development
Expert
Faculty Development
Expert
Human computer Interaction
Expert
Human computer Interaction
Expert
Human Anatomy
Expert
Human Anatomy
Expert
Natural Resources
Expert
Natural Resources
Expert

Languages

Arabic
Expert
English
Expert
French
Expert