Menna Samra, Administrative Assistant

Menna Samra

Administrative Assistant

Royal Maxim Palace Kempinski Hotel

Location
Egypt - Cairo
Education
Bachelor's degree, English section
Experience
0 years, 10 Months

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Work Experience

Total years of experience :0 years, 10 Months

Administrative Assistant at Royal Maxim Palace Kempinski Hotel
  • April 2015 to April 2015

Responsible for all outlets menus in terms of translation and format.
• Reviewing the menu drafts from Marketing department in terms of spelling, pricing &
format.
• Collecting all menus recipes and cost prices from cost controller.
• Issuing micros form for any new item or occasional set menu.
• Uploading all the outlets and F&B office rosters on the HITS system.
• Communication between all departments regarding any F&B inquiry about outlets,
timing, policies & reservations.
• Handling corporate reservations coming through sales team with all
correspondences with the companies.
• Replying back to the guest inquiries through social media coming through our E-
Commerce.
• Assisting F&B team in any paper work, or reports needed.
• Making market survey prior to any occasion as NYE, Christmas.

Export Coordinator at Coface Egyp
  • October 2011 to November 2011

Preparing offers and price lists for all the export deals.
• Following up with the customers after sending the offer & negotiating
prices & discounts.
• Responsible for the shipping procedures from the documents till the
delivery.
• Following up with the customers after the goods delivery.
Internal Use - Confidential
• Responsible for all the administration and paper work for the
department.

Purchasing coordinator at Nexans "International Cables Company ICC
  • August 2010 to October 2010

was divided into two sectors:
1. Purchasing Sector:
Handling the materials imported
2. Banking Sector:
In charge of all bank transactions such as:
• Letter of Credit.
• Letter of guarantee.
• Bank Transfers.
• Opening accounts.
• Renewal the facilities.
• Buying Dollars & Euro
• Endorsement all custom documents.
• Handle all customs clearance.

CIB at Bank
  • United Arab Emirates
  • July 2007 to August 2007
at NSGB Bank
  • Egypt
  • June 2006 to July 2006

Education

Bachelor's degree, English section
  • at Ain Shams University
  • January 2005

Class of

High school or equivalent, English section
  • at Ain Shams University
  • January 2005

Class of

Specialties & Skills

Human Behavior
Faculty Development
Human computer Interaction
Human Anatomy
Natural Resources
DELIVERY
ADVERTISING
BANKING
CALCULATOR
CAR DRIVER
CONTROL
COST CONTROL
CUSTOMER RELATIONS
CUSTOMER SATISFACTION

Languages

Arabic
Expert
English
Expert
French
Expert