Menna Zaki

Editorial Assistant at Hindawi Publishing Corporation

• Egypt - Cairo
• February 2015 to January 2016

UK Adviser at Vodafone International Services

• Egypt - Cairo
• September 2013 to February 2015

Vodafone International Services - UK Account
- Handle British Customer's inquires and complaints.
- Ensure customer delight and satisfaction.
- Log customer details on the CRM.
- Provide customer with accurate information and right solutions.
- Performs other duties as assigned by management.

Talent Management at AIESEC AUC

• January 2013 to December 2013

• AIESEC AUC -Talent Management (January 2013 - June 213) Talent Assessment Team Leader.

TM Member at Anti-Cancer Team

• Egypt - Cairo
• September 2012 to May 2013

• Anti-Cancer Team (ACT), AUC (September 2012 -May 2013) - Human Resources.

member at Ain Shams Model Arab League

• October 2012 to April 2013

• ASMAL (Ain Shams Model Arab League) - (October 2012 - April 2013) - Human Resources
member.

Public Relations at Beena Green

• September 2012 to April 2013

• Beena Green - (September 2012 - April 2013) - Public Relations.

SWAT team member at AIESIC AUC

• November 2012 to March 2013

- AIESIC AUC - SWAT team member (November 2012 - March 2013) Mentorship Coordinator.

TLP Member at Incoming Global Community Development Program

• April 2012 to December 2012

- Talent Management, (April 2012 - December 2012) TLP Member.

- Incoming Global Community Development Program (IGCDP) (March 2012 - April 2012) Member.

Team Leader at NLS

• September 2012 to November 2012

-National Leadership Summit (NLS) (September 2012 - November 2012) Team Leader of the
Offline Media OC team:

Volunteer at NLS

• September 2012 to November 2012

- National Leadership Summit (NLS) (September 2012 - November2012) Volunteer in the
Delegates Servicing Team.

EYE - Marketing workshop at Markedia

• February 2012 to July 2012

• EYE - Marketing workshop (Markedia) - (February 2012 - July 2012) - Delegate.



• Excellent command of written and spoken Arabic and English
• Typing speed of 70 words per minute
• Proficient user of Microsoft office

Teaching Assistant

• January 2012 to March 2012

• January 2012 - March 2012: Teaching Assistant
English Teacher - Egypt
Assisting the teacher, correcting papers, setting exams and occasionally teaching.