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Meral Rihani, Customer service representative

Meral Rihani

Customer service representative·Global exchange

Saudi Arabia

Bachelor's degree, English Language and Linguistics

Work experience

Total years of experience: 0 years, 10 months

Customer service representative

November 2013 - August 2014

Global exchange

Amman, Jordan

November 2013 - August 2014

Providing banking services for airport customers of different nationalities, such as currency exchange, cash transfers and cash movement.

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Jordan University of Science and Technology

June 2013

June 2013

Bachelor's degree, English Language and Linguistics

Jordan

GPA (percentage): 74%

GPA (percentage): 74%

Studied Linguistics, phonetics, professional writing, business skills, management and media skills.
View attachment

Skills

Listener
Expert
Listener
Expert
Communicator
Expert
Communicator
Expert
Decision Making
Expert
Decision Making
Expert
problem solving skills
Expert
problem solving skills
Expert
Customer Support
Expert
Customer Support
Expert
MICROSOFT OFFICE ( power point / excel / outlook )
Expert
MICROSOFT OFFICE ( power point / excel / outlook )
Expert
Stress management
Expert
Stress management
Expert
Excellent communication skills
Expert
Excellent communication skills
Expert
communication
Expert
communication
Expert
Education
Expert
Education
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Presentation Skills Coaching
Expert
Presentation Skills Coaching
Expert
Computer Skills
Expert
Computer Skills
Expert
Client Communication
Expert
Client Communication
Expert

Languages

English

Expert

Arabic

Expert

Training and Certifications

Training
Customer service training
Global Exchange
Nov 2013
Eduaction
Kings Academy
May 2012

Hobbies and interests

Voluntary work

I was a volunteer at the KAFD ( king Abdullah the II for fund and development ) Through my years at university .