senior customer service
flydubai
Total years of experience :16 years, 9 Months
Obtains client information by answering telephone calls; interviewing clients; verifying information, entering all data and creating customer profiles on sales force,
Master details and relationship.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing and policy .
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed
Organize and control the management of stocks
Plan, coordinate and monitor the activities of purchase and service order pickers
Marketing and management
-Maintenance and installation of all electrical system
-fire alarm system
-security system
-lighting system
head assistant of the manager
installation and maintenance
team leader
maintenance and installation of machines (Welko, system ceramics, techno ferari)
- Operator on machine « rotocolor »
Retail and wholesale
marketing
management