Muhammad Faisal Saeed, Director Projects

Muhammad Faisal Saeed

Director Projects

ISMMART Group of Industries

Location
Pakistan - Multan
Education
Master's degree, MBA Marketing
Experience
15 years, 0 Months

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Work Experience

Total years of experience :15 years, 0 Months

Director Projects at ISMMART Group of Industries
  • Pakistan - Islamabad
  • My current job since October 2023

Develop and implement project strategies aligned with the company's overall goals and
objectives
 Conduct feasibility studies, market research, and risk assessments to inform project
decisions
 Lead and manage a team of project managers, engineers, architects, and other
professionals.
 Provide guidance, mentorship, and performance feedback to ensure the team's success.
 Create and manage project budgets, forecasts, and financial reports.
 Monitor expenditures, control costs, and maximize profitability.
 Oversee all phases of project development, including design, construction, and handover.
 Ensure compliance with local regulations, zoning laws, and building codes.
 Cultivate strong relationships with clients, investors, consultants, contractors, and
government authorities.
 Act as the main point of contact for project-related communications.
 Implement quality control measures to ensure the highest standards are meet.
 Identify and mitigate potential risks and issues throughout the project lifecycle.
 Develop project schedules, set milestones, and monitor progress.
 Take proactive measures to address delays and keep projects on track.
 Prepare regular progress reports and presentations for internal and external stakeholders.
 Maintain comprehensive project documentation, including contracts, permits, and
technical drawings.

Sr Project Manager Central Zone at Zameen.com
  • Pakistan - Multan
  • October 2020 to September 2023

• Selling project property units, paying client visitations, giving demonstrations, carrying out site visits, and closing deals
• Following up with clients for deals maturation/healthy relationship management and keeping them updated on their chosen property concerns
• Renegotiating property prices with buyers where needed, and defining project KPIs to expedite performance levels.
• Developing / implementing sales strategies and conducting analysis of sales activities against set goals
• Assisting in developing a sustainable business model by fostering long-term strategic partnerships with clients through superior customer services
• Supporting the team in achieving targets by analyzing the market, sales and customer-buying trends.
• Responsible for meeting the revenue targets assigned on a monthly/quarterly/annual basis
• Discovering new customer leads by identifying new markets and customer segments

Regional Incharge at Fair Deal Exchange Co pvt Ltd
  • Pakistan - Lahore
  • March 2016 to February 2018

• Responsible for Business Development, Marketing and Merchandising in Region
• Planning and performing operational and Business Development activities
• Responsible for treasury handling & Identifying business process risks in region
• Documenting the database according to compliance rules and regulations
• Developing recommendations and reports based on audits and presenting these ideas to senior management
• Formulating professional development and educational plans for junior staff members
• Planning and allocating resources and individuals in accordance with skills and schedules
• Interact with the surrounding banks and other financial and non-financial institutions of the branches within the defined region in order to promote company’s brand i.e. Western Union Inbound and Outbound, FTT, FDD and Currency Exchange.

Regional Manager at AA Exchange Company
  • Pakistan - Lahore
  • May 2014 to February 2016

• Implement and recommend the best practice operations policy and procedures.
• Regular visiting of branches to ensure that operations are being carried out in accordance with company policies and procedures.
• Conduct regular mystery shopping activities within the defined region under advice to the senior management.
• Participate in the special audit of location in accordance with the instruction of Head of Audit
• Manage any extraordinary situations involving our branches not limited to issues related to fraud, forgeries, litigations, mishaps and or law enforcement agencies.
• Management and maintenance of company’s assets available at our branches e.g. UPS, Generators, Air Conditioners, Vehicles etc
• Manage and ensure that all company records and properly maintained in accordance with the company’s record maintenance police and SBP rules & regulations.
• Ensuring the pleasant ambiance of all branches within the defined region e.g. neatness and cleanliness of the branches.
• Regularly reviewing the overall discipline of the branches within defined region e.g. punctuality of the staff, branch opening and closing timings, dress code etc
• Undertake periodical training sessions of company’s employees within the defined region on company’s policies, SBP rules and regulations, compliance procedures and business operations.
• Review company’s securities procedures and under advice to the senior management manage the security guards and security systems within the defined region.
• Interact with the surrounding banks and other financial and non-financial institutions of the branches within the defined region in order to promote company’s brand i.e. Western Union Inbound and Outbound, FTT, FDD and Currency Exchange.
• Provide a monthly report detailing the operational status and health of all company activities within the concerned region/province.

Operations and Business Development Manager at Lari Exchange
  • United Arab Emirates - Abu Dhabi
  • March 2013 to March 2014

Key responsibilities at Lari Exchange:
• Works to improve an organization’s market position and achieve financial growth
• Looking merchandising and branding material properly presented in branches
• Gradually visiting our branches all over UAE
• Adopting a team approach to work with staff in pursuing common goals.
• Writing reports, providing management with feedback
• Building key customer relationships
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
• Maintain an accurate and current database
• Working on different promotional projects offers by parent remittance companies.
• I am also responsible to fulfill the demands of branch staff and there necessary needs
• Online communication with the banks officials and financial institutions regarding Fund transfers confirmation & current status.
• Ensuring the timely and accurate execution of transactions to Pakistan and Bangladesh beneficiaries’ accounts and cash also.

Area Manager, Trainer, Auditor & Operations at Western Union International
  • Pakistan - Multan
  • August 2008 to December 2012

Worked in Western Union International retail management projects as an "Area Manager Operation, Trainer & Auditor" in Punjab. I was authorized to work with these WU agents in Pakistan NBP, BOP, Summit Bank, UBL, Faysal Bank, The Bank of Khyber, JS Bank, Dubai Islamic bank, Bank Al-Saudia, Pakistan Post Offices and private exchange network of Habib Qatar Exchange, Fairdeal Exchange Company, PCE Exchange, AA Exchange & Ravi Exchange for Network Productivity, Business Development & Retail Management Projects, AML & KYC. (May2008- Dec 2012)
Key responsibilities of Western Union international project were:
• Visit all Dormant Locations & Achieving monthly targets
• Develop Audit / Mystery Shopping plan for Authorized locations (WU)
• Check availability of merchandising material at POS
• Working as a liaison between operational departments to stream line operational activities of Western Union.
• Carry out training needs analysis
• Maintaining & Developing Weekly & Monthly activity Reports and Database record
• Delivering training to clients on software usage and documentation guide lines.
• Coordinate with regional head offices for software installation, activation of services, compliance and merchandising.
• Relationship Building; researching the market for updates & aligns company goals to achieve them & churning competition business.
• Attending team meeting and sharing best practice with colleagues

Field Executive at NCC/Western Union
  • Pakistan - Multan
  • August 2007 to January 2008

I was working on Special Project on Western union International. My main duties and responsibilities to look after and audit WU locations and agents in Pakistan
My main duties were:

• Training of the Franchise Personnel
• Placement of Merchandising at POS
• Maintaining good PR with the Franchise personnel keeping the Franchise Active
• Maintenance of Hardware and WU Software
Business Development
Audit
Mystery Shopping
Developing daily and weekly reports of Projects.
Updating Database

Relationship Officer at National Bank of Pakistan
  • Pakistan - Multan
  • January 2006 to July 2007

Developed and managed customer relationships for the bank
Organize calls and follow-ups for potential business
Effective call program is maintained on all allocated relationships and prospects.
visiting existing clients at least once in 3 months.
;Attending product trainings, to be up to-date with the market developments.
To help coordinators resolve discrepancies associated to customer documentation.
Attending team meeting and sharing best practice with colleagues
Prepared all reports required to monitor work progress - daily, weekly and monthly
Making and recommendation for existing and prospective customers under the various loan products and submit to the appropriate final authority within established turnaround time.
Understanding the needs of the end customer & providing appropriate financial solutions.
To ensure customer documentation is complete & in compliance with the bank’s requirements.

Education

Master's degree, MBA Marketing
  • at Allama Iqbal Open University Islambad
  • November 2009
Bachelor's degree, Computer Science
  • at AIOU Islamabad
  • November 2004

i have done BS(CS) in computer Science from AIOU university Islamabad

Specialties & Skills

Staff Training
Computer Science
Technical Staff Management
Business Development
Microsoft Office
MS word, Hardware, HTML, Corel Draw,

Languages

English
Expert
Urdu
Expert
Hindi
Expert
Arabic
Beginner

Hobbies

  • Computer, playing Cricket, Football, Badminton