MHD Safwan Al-Masri, Marketing Research Specialist

MHD Safwan Al-Masri

Marketing Research Specialist

Syriatel Mobile Telecom

Location
Türkiye - Bursa
Education
Bachelor's degree,
Experience
9 years, 0 Months

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Work Experience

Total years of experience :9 years, 0 Months

Marketing Research Specialist at Syriatel Mobile Telecom
  • Syria - Damascus
  • February 2008 to December 2012

Main duties and responsibilities:

-Conduct Syriatel new employees orientation to explain the main role of marketing department and clarify functions and responsibilities
-Implement research yearly plan alongside other unplanned requests throughout the year.
-Play the consultative role to product marketing unit and marketing management through research recommendations derived from market and surveys’ data.
-Organize & moderate qualitative focus-groups sessions as the main data-collection approach to formalize relevant finding and info baseline.
-Conduct quantitative research Surveys
-Interview all recruited part-timers for outdoor projects.
-Recommend marketing-research task-force remuneration.
-Collect and analyze data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand. Measure and assess customer and employee satisfaction, determine their position in the marketplace and effectiveness of marketing, advertising, and communications programs and strategies.

Project Manager at Syrian consultancy bureau
  • Syria - Damascus
  • June 2010 to September 2010

* Part time job
* Main duties and responsibilities:
-Conduct setup phase
-Questionnaire creation
-Recruit part-timers
-Fieldwork supervision
-Office work execution & supervision (Editing, Coding, software creation, data entry, data entry check & call back)
-Data analysis
-Reporting & verbal presentation for findings

Project Manager at Syrian Consultancy bureau
  • Syria - Damascus
  • June 2009 to September 2009

* Part time job
* Main duties and responsibilities:
-Conduct setup phase
-Questionnaire creation
-Recruit part-timers
-Fieldwork supervision
-Office work execution & supervision (Editing, Coding, software creation, data entry, data entry check & call back)
-Data analysis
-Reporting & verbal presentation for findings

Customer service representative at Syriatel Mobile Telecom
  • Syria - Damascus
  • July 2005 to January 2008

Main duties and responsibilities:

-Welcome customers & solve their inquiries.
-Collect payments and submit all documents related to P.O.S operations.
-Perform all services related to GSM services.
-Collect customers demographics & interests
-Prepare P.O.S monthly report.

Outdoor Sales Representative at Al-Masri Group
  • Syria - Damascus
  • January 2004 to June 2005

Main duties and responsibilities:

• Achieve sales target in southern region.
• Define the suitable monthly sales target and discuss it with top management before being implemented.
• Conduct monthly assessment with pharmacists to probe suggestions and define products pros & cons.

Education

Bachelor's degree,
  • at Architecture Engineering - Damascus University
  • October 2008

Specialties & Skills

Marketing Research
Project Management
QPSMR Software
MS Office Package
AutoCad

Languages

Arabic
Expert
English
Expert
Turkish
Expert

Training and Certifications

Qualitative Research Certificate (Certificate)
Date Attended:
September 2010
Valid Until:
October 2010
Project Management professional (Certificate)
Date Attended:
September 2009
Valid Until:
December 2009
(Certificate)
Date Attended:
May 2011
Valid Until:
July 2011
- (Certificate)
Date Attended:
July 2008
Valid Until:
October 2008