Michael Mahrous

• Troubleshooted RPA flows for clients resulting in client satisfaction and restored confidence in the Power Platform.
• Successfully developed and deployed an approvals application for an end-client in the automotive industry by leveraging PowerApps and Power Automate resulting in significant time savings and organized workflows.
• Automated processes for a healthcare client using Power Automate Desktop which resulted in over $340, 000 in time savings.
• Effectively trained healthcare client to use Power Automate to create RPA solutions which resulted in positive reviews from the client

• Automated various processes by leveraging APIs, PowerAutomate, Python, RPA and .NET VB
• Ensured solutions were prepared for unattended automation
• Streamlined and automated reports by deploying SQL job agents and VBA reports
• Created Microsoft Flows and SharePoint lists to increase team efficiencies
• Deployed SSRS Reports via Visual Studio
• Completed system testing and troubleshooting of programs using analytical and problem-solving skills throughout the project lifecycle to overcome ongoing and unexpected issues
• Ensured scalable, Clean and re-usable code for multiple projects
• Ran Kaizan sessions where process Flows were communicated using LucidChart and all projects were managed with Azure DevOps

• Utilized written communication skills to document troubleshooting guidelines for automated reports.
• Ensured the accuracy and integrity of data by leveraging Excel and SQL for daily monitoring.
• Consolidated Financial Reports and completed Excel VBA projects.

Accomplishments:
• Utilized Blue Prism to deliver requirements for automated monthly reporting system project, successfully reducing reporting processing time using data management skills.

Applied detail oriented and organizational skills to update and redesign company website using WordPress.
•Implemented a content management system, resulting in the reduction of publication time for user content.
•Successfully increased website traffic by 20%, resulting in a 10% increase in conversation rate post-launch.