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Michael Maramara, Senior Barista

Michael Maramara

Senior Barista ·Jones the grocer

United Arab Emirates

High school or equivalent, Computer Industrial

Work experience

Total years of experience: 13 years, 9 months

Senior Barista

October 2024 - Present

Jones the grocer

Dubai, United Arab Emirates

I found this job using Bayt.com

October 2024 - Present

Greeted guests with pleasant smile and superior customer service.
• Discussed menu items and preparation methods with customers and
suggested promotional items to increase sales.
• Checked temperatures of freezers, refrigerators and heating equipment.
• Managed inventory by establishing and adjusting ordering parameters,
accurate forecasting and monitoring waste.
• Taught team members how to make latest drinks and correctly perform new
procedures.
• Listened to customer desires and needs to recommend optimal products.
• Memorized official and off-menu coffee and tea preparations.
• Merchandised display cases and promoted prepared foods.
• Developed creative and appealing latte art techniques and instructed
coworkers in method.
• Check barista task checklist and coffee checklist
• Calibrate coffee machine and coffee grinder every four hours to get the
quality of the coffee taste
Company industry:
Food & Beverage Production
Job role:
Hospitality and Tourism

Senior Barista

August 2020 - August 2021

Anamoia Cafe

Dubai, United Arab Emirates

August 2020 - August 2021

RESPONSIBILITIES/SKILLS
•Customer service skills
• Espresso machine and tamping
• Food safety and hygiene
•Scale the coffee ground with the shop recipe/
•Calibrate grinder and coffee machine
• Knowledge of coffee brews
•Prepare manual brewing such as V60/Chemex/Cold brew/Cold drip
•Prepare Acai Smoothie bowl, protein shake, fresh juices
• Speed and efficiency
•Cash handling and credit card and sales report send to the manager •Knowledge of steaming milk, and latte art
• Do monthly inventory and send report to the operation manager.
• Train new staff for our SOP.
•Prepare and bake some cookies and display and sell.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Senior Barista

August 2019 - August 2020

Zero Four Specialty Coffee

Dubai, United Arab Emirates

August 2019 - August 2020

RESPONSIBILITIES/SKILLS
•Customer service skills
• Espresso machine and tamping
• Food safety and hygiene
•Scale the coffee ground with the shop recipe/
•Calibrate grinder and coffee machine
• Knowledge of coffee brews
•Prepare manual brewing such as V60/Chemex/Cold brew/Cold drip
•Prepare Acai Smoothie bowl, protein shake, fresh juices
• Speed and efficiency
•Cash handling and credit card and sales report send to the manager •Knowledge of steaming milk, and latte art
• Do monthly inventory and send report to the operation manager.
• Train new staff for our SOP.
•Prepare and bake some cookies and display and sell.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Senior Barista (Specialty Coffee)

May 2017 - October 2019

Vshakes & Bar, Vitallea LLC

Dubai, United Arab Emirates

May 2017 - October 2019

RESPONSIBILITIES/SKILLS
•Customer service skills
• Espresso machine and tamping
• Food safety and hygiene
•Scale the coffee ground with the shop recipe/
•Calibrate grinder and coffee machine
• Knowledge of coffee brews
•Prepare manual brewing such as V60/Chemex/Cold brew/Cold drip
•Prepare Acai Smoothie bowl, protein shake, fresh juices
• Speed and efficiency
•Cash handling and credit card and sales report send to the manager •Knowledge of steaming milk, and latte art
• Do monthly inventory and send report to the operation manager.
• Train new staff for our SOP.
•Prepare and bake some cookies and display and sell.
•Do monthly inventory and send reports to the operation manager
•Deposit daily sales to the bank and send to the manager the report.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Barista in-charge

May 2012 - December 2016

Belhasa Hospitality LLC/Ben's Cookies Dubai Mall

Dubai, United Arab Emirates

May 2012 - December 2016

➢ Handles petty cash, credit card machine, foreign currencies, as well as cookie and coffee preparation for sales.
➢ Give Daily Sales report to my manager, deposit Sales to the bank daily.
➢ Maintain and balance the cash in the cash register before and after work.
➢ Do Daily and monthly inventory for our stocks.
➢ Receive delivery stocks from the loading area check if it is complete.
➢ Provided prompt, efficient, friendly, and quality service at all times.
➢ Maintained stock levels to prevent shortages of critical items.
➢ Effectively handled customer complaints and special requests.
➢ Maintained a positive working relationship with fellow staff and management.
➢ Prepare all the machine inside the bar if it is working
➢ Make different types of Coffee and different types of juice.
➢ Make latte art and cappuccino art, make ice coffee, milk shakes, ice espresso
➢ Make different types of milk shakes
➢ Replenish all the missing items to avoid delayed of orders
➢ Maintain tidy and proper hygiene, wear proper uniform.
➢ Provided advice to clients regarding products or services
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Barista (La Brioche)

April 2009 - April 2012

Al Ahlia Gen. trdg. company

Abu Dhabi, United Arab Emirates

April 2009 - April 2012

As a barista I made a perfect cup of coffee, fresh juices that customer can come back in our restaurant, I do monthly inventory, knows a bit of ms work, MS excel. clean the are during closing and opening time, I can say to myself that i have a determination, a soft spoken, can easy to adopt the place. I am flexible regarding the work, i have a working ethics.
I am confident and capable to work in your respected company, base on my studies and work experience, I can easily catch up regarding on work.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Cebu Technological University

June 2003

June 2003

High school or equivalent, Computer Industrial

Philippines

Skills

Driving
Expert
Driving
Expert
Art
Expert
Art
Expert
Determination
Expert
Determination
Expert
Ethics
Expert
Ethics
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Speak english
Expert
Speak english
Expert
computer literate
Intermediate
computer literate
Intermediate
Knows how to handle pressure
Intermediate
Knows how to handle pressure
Intermediate
Driving
Expert
Driving
Expert
Art
Expert
Art
Expert
Determination
Expert
Determination
Expert
Ethics
Expert
Ethics
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert

Languages

English
Intermediate