Michael Silvano

• Maintained impeccable office organization to support efficiency, professionalism, and performance objectives.
• Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
• Cultivated community relations and worked with teams to ensure program optimization.
• Updated employee paperwork and records.
• Instituted dynamic team of astute and successful administrative professionals that supported all corporate growth and productivity objectives.
• Coordinated office activities and operations to secure efficiency and compliance with company policies.

• Completing the joining process of a new employee starts from introducing the organization (History, Structure hierarchy, and departments), explain terms and conditions of service, induct on company policies/ethics/code of conduct, team introduction, explain about the role and share the training plan.
• Monthly updating of company directory, direct employees, and seconded employees.
• Create & maintain a filling system that supports efficient information management.
• Gathers data to contribute to the development of Human Resources plans and strategies.
• Manage office support functions; may direct the work activities of clerical personnel; prioritize and coordinate work assignments; review for accuracy.
• Screen office and telephone callers, email inquiries, and visitors to acquire concern and direct to a responsible person and resolve issues.
• Assist in a variety of department operations; perform special projects and assignments as requested.
• Maintain records and database of files monitoring document flow and important paper for safekeeping.
• Operate a variety of office equipment including computers, copiers, fax machines; input and retrieve data and text, organize, and maintain disk storage and filing.
• Provide information and forms to employees as required.

• Organize travel for Manager to include, but not exclusive to (visas, hotels, plane/train tickets, and airport transfers) following Company policy and procedure.
• Manage office support functions; may direct the work activities of clerical personnel; prioritize and coordinate work assignments; review for accuracy.
• Maintain a calendar of activities, meetings, and various events for the assigned director or head of the department and provide appropriate updates.
• Screen office and telephone callers, email inquiries, and visitors to acquire concern and direct to the responsible person and resolve issues.
• Assist in a variety of department operations; perform special projects and assignments as requested.
• Maintain records and database of files monitoring document flow and important paper for safekeeping.
• Operate a variety of office equipment including computers, copiers, fax machines; input and retrieve data and text, organize, and maintain disk storage, and filing.
• Provide information and forms to employees as required.
• Supported office operations, managed client correspondence, tracked records and handled internal communications.
• Set travel arrangements and gathered documents for management and executive staff meetings and trips.
• Dispersed incoming mail to correct recipients throughout the office.
• Represented office personnel and company brands in regular client correspondence.
• Answered incoming phone calls and sorted, distributed, and sent mail correspondence.
• Assembled and organized facts, data, and information on programs as background Intel for meetings, hearings, briefings, and reports.
• Compiled and uploaded files into the records management system.
• Managed new files and retrieval requests with speed and accuracy.
• Maintained up-to-date department organizational chart.