Michelle Aboy, HR / Processing Officer

Michelle Aboy

HR / Processing Officer

PWG/Wizard Immigration

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Hotel And Restaurant Management
Experience
11 years, 1 Months

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Work Experience

Total years of experience :11 years, 1 Months

HR / Processing Officer at PWG/Wizard Immigration
  • United Arab Emirates - Dubai
  • September 2020 to February 2022

o The first point of contact for all HR-related queries.
o Maintain Employee’s 201 File.
o Administer HR-related documentation, such as job offer
letters and contracts of employment.
o Responsible for recruiting staff for the office and providing orientation.
o Set up interviews and issue relevant correspondence as directed by CEO.
o Assist in head hunting through linked in/ referrals & other job portals.
o Provide assistance to the CEO.
o Assist in the onboarding process for new hires.
o Assist and coordinates with the PRO in preparing all the documents required for visa processing.
o Process visa of employees during the absence of the PRO.
o Tracking the expiration dates of documents and ensuring that they are renewed by the Public Relations Officer before they expire.
o Deal with Insurance contact person, for additional
member/s, deletion and policy renewal.
o Partner with HR to maintain office policies as necessary
oIssue Office Memorandum, Termination Letter, Warning Letter, NOC and Salary Certificate.
oProcess WPS Salary

oUnderstand the procedures and documentation requirements for cases to be filed.
oWork with clients to gather the necessary information and documentation in a timely manner.
oPrepare forms, support letters, and other documents accurately according to the requirements of Embassy.
oEnsuring all Migration appointments are clearly documented and managed
oCall or email the client before appointments to remind/send texts
oRegistering and updating Migration clients into database
o Handle client’s inquiries and complaints.

oGive proper orientation before the embassy appointments regarding questions and answers.

HR Administrator at Dar Al Aqar
  • United Arab Emirates - Dubai
  • March 2019 to May 2020

The first point of contact for all HR-related queries
• Maintain Employee’s 201 File
• Maintain company and CEO's confidential files in safe
• Administer HR-related documentation, such as job offer letters and contracts of employment
• Ensure the relevant HR database is up to date, accurate and complies with legislation
• Assist in the recruitment process
• To provide an effective Human Resources administration service in an efficient, professional and effective manner
• To work within the HR team, supporting with areas of responsibility for administration in recruitment, employee relations, and change management as directed by CEO
• Set up interviews and issue relevant correspondence as directed by CEO
• Doing head hunting through linked in/ referrals
• Provide assistance to the CEO when required
• Organize resources for new employees that will include IT and email access
• Maintain database of staff including records of qualifications and certification
• To develop and maintain administrative systems and procedures to provide support for HR activity and projects which may include arranging meetings, circulating papers.
• Assist in the onboarding process for new hires
• Assist and coordinates with the PRO in preparing all the documents required on visa processing.
• Process visa of employees during the absence of the PRO
• Deal with Insurance contact person, for additional member request and policy renewal.
• Partner with HR to maintain office policies as necessary
• . Issue Office Memorandum, Termination Letter, Warning Letters, Salary Certificate
• Organize office operations and procedures
• Process Agent's Good Conduct Certificate, Rera Training Course, and Assist in processing Rera Broker Cards
• Handles petty cash
• Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff
• Organizing company events or conferences

Sales Support Administrator at FAM Properties
  • United Arab Emirates - Dubai
  • October 2017 to March 2019

• Follow up on listings; act as our focal point of for listings permit, going live, photos etc.
• Constantly follow up on our daily update stock with Agents
• Coordinate with Tenants and Landlords
• Create meeting agenda on a weekly basis and send to the team and send a reminder a day before.
• Monitoring Agents attendance and send a report the Sales Director
• Coordinates with the Developers regarding Sales meeting with our Team and send calendar invites
• Monitoring and records the in and out keys for managed properties.
• Managed Sales Director’s calendar.
• Coordinate with Contracts department referring to agents on going deals
• Prepare all the documents required for every Rent and Sales deal of agents and forward it to the Contracts Department
• Receive’s cheque/ cash from the Tenants and hand it over to the accounts
• Monitors Proof of Purchase Receipt and Cheque Hand Over Form and send a report to the accounts once booklets were fully used and request for a new one.
• Deal effectively with all administration and documentation relating to sales
• Scan all important documents for all the ongoing deals and upload to FAM CRM
• Handle total of 90 agents Dubizzle accounts for refreshing ads on a daily basis
• Tag and Untag 60-80 Bayut listings on a daily basis
• Keep an eye with Property Location verification on Property Finder, coordinates with Marketing if there’s something that needs to rectify.
• Collect all the documents from Agent, print and make a folder for the deal and put it on safe.
• Keep an eye with the Sales Progression Deal, update the remarks if necessary.
• To take overall responsibility for progression of all property sales promptly and efficiently
• Coordinate with CEO’s assistant for Title Deed’s, POA, MOA, Company license request 2-3 days’ advance, if there’s an upcoming property transfer.(Managed properties only)

Client Relations and HR Administrator at Asteco -Haxxon
  • United Arab Emirates
  • January 2016 to January 2017
HR Administrator at Mehtab J & B Properties
  • United Arab Emirates - Dubai
  • February 2015 to January 2016
Senior Marketing Administrative Assistant at Osprey Real EstateGold and Diamond Park Building FGB
  • United Arab Emirates - Dubai
  • February 2013 to February 2015
Customer Service Executive at Nstyle International
  • United Arab Emirates - Dubai
  • June 2012 to March 2013
Call Center Agent Debt Collector at iQor Phils Clarkfield
  • Philippines
  • March 2010 to May 2012
  • to

Maintain Employee’s 201 File
 Deal with employees enquiries and Kept all personal file up-to-date
 Going to Tasheel and Dubai Immigration for Visa processing and Quota Application
 Applying employee’s new visa /change status thru EDNRD online account
 Taking care of company HR/EDRND Accounts
 Applying staff’s medical thru online
 Manage employee’s medical insurance application /coordinates with insurance
brokers
 Maintains human resources records by recording new hires, transfers,
terminations, changes in job classifications, , tracking vacation, sick leaves.
 Prepares and issues internal office memorandum, salary certificates, NOC, warning
and termination letters.
 Apply and renew Agents Broker card
 Keeping an eye and record of every employee’s visa, emirates id, labor and medical
card’s and company’s Trade License and Rera Certificate expiration
 Coordinates with the Developer
 Coordinates with CRM and Web Portals company
 Approves employee’s listings on CRM according to RERA standard
 Monitors and always ensure accurate stationary supplies are ordered on time.
 Coordinate with client’s inquiries
 Preparing Receipts/Invoices
 Generating Attendance Report
 Keeping track of record of employees Monthly Deals

 Maintains employees 201 files
 Coordinates with PRO for employee’s visa application/cancellation.
 Supervise Staffs
 Manage employee’s medical insurance application
 Maintains human resources records by recording new hires, transfers, terminations, changes in job
classifications, merit increases; tracking vacation, sick leaves.
 Prepares and issues internal office memorandum, salary certificates, NOC, warning and termination
letters.
 Apply and renew Agents Broker card.
 Keeping an eye and record of every employees visa, emirates id, labour and medical card’s and
company’s Trade License and Rera Certificate expiration
 Maintains a tenant/resident relations records
 Maintains proper records and make regular reports of Property Consultants Sales and Rental Deals
 Monitors Office Stationary inventory
 Keeping the Chairman’s confidential files
 Managing CEO’s Calendar /Booking Ticket’s
 Performs other related duties as required
 Deal with correspondence email
 Scanning documents for completed files into Propspace.
 Publishing properties on Propspace
 To maintain compliant level of paperwork for every transaction within MJB Properties

Education

Bachelor's degree, Hotel And Restaurant Management
  • at Jose C. Feliciano College
  • April 2006

Specialties & Skills

CUSTOMER SATISFACTION
CUSTOMER RELATIONS
MICROSOFT MAIL
CUSTOMER SERVICE
ADMINISTRATION
Google Docs
English Communication
Attentive to details
CONTRACT MANAGEMENT
Google Sheet
Email Creation and Configuration

Languages

English
Expert

Training and Certifications

Professional Human Resources Management (Training)
Training Institute:
Nadia Institute Dubai
Date Attended:
February 2020
Duration:
30 hours

Hobbies

  • Cooking