Midhun Padathil

• Managed CRM systems to optimize data entry, ticket tracking, and real-time updates, significantly improving operational workflows.
• Provided outstanding customer support through email and chat, ensuring timely and professional interactions that fostered customer satisfaction.
• Performed high-volume data entry for customer information, orders, and service requests, demonstrating exceptional attention to detail.
• Conducted comprehensive data reviews to ensure accuracy, completeness, and consistency, enhancing overall data integrity.
• Organized and maintained office documentation and records, streamlining administrative processes and supporting team efficiency.

• Maintained inventory accuracy using SAP MM/WM through data entry, GRN processing and stock updates
• Reviewed, verified, and audited inventory data, ensuring FIFO/FEFO compliance and error reduction
• Coordinated inbound and outbound logistics with, improving efficiency and maintaining accurate records
• Created MIS reports, KPI dashboards, and Excel-based reports to support tracking, analysis, and decision-making
• Managed documentation, filing systems, and office administration tasks, ensuring data accuracy, compliance,
and process efficiency