Mila Mendez, HR Assistant/Office Administrator for DCS, SIS and SWS [Data Consulting Services

Mila Mendez

HR Assistant/Office Administrator for DCS, SIS and SWS [Data Consulting Services

Schlumberger

Location
Bahrain - Manama
Education
Bachelor's degree, Engineering
Experience
8 years, 0 Months

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Work Experience

Total years of experience :8 years, 0 Months

HR Assistant/Office Administrator for DCS, SIS and SWS [Data Consulting Services at Schlumberger
  • Qatar - Doha
  • November 2009 to November 2012

Schlumberger Overseas S.A
Doha- Qatar

HR Assistant/Office Administrator for DCS, SIS and SWS [Data Consulting Services at Schlumberger
  • United Arab Emirates
  • November 2009 to November 2012

Schlumberger is the world's leading supplier of technology, integrated project management and information solutions to customers working in the oil and gas industry worldwide.
Position: HR Assistant/Office Administrator for DCS, SIS and SWS \[Data Consulting Services,
Schlumberger Information Solutions and Schlumberger Water Services\]
Period: 09 November, 2009 - 20 November, 2012

Job Profile:
Office Administrator
• To keep a track of various expenses for different requirements, in terms of different projects.
• Handled expense reports, petty cash, mobile bills of employees, e-claims process.
• SWPS Orders - Administered purchase orders, raising orders and keeping a track on their status and shipment.
• Ensured timely hotel and flight bookings for all staff and coordinated all transportation requirements.
• Assisted in coordinating Schlumberger events.
• QHSE - Prepared observation intervention reports, ensured all the members of the team have done the minimum training requirements. Updated employee records based on different certifications/validations and also made awareness of safety measures, taken part in various campaigns.
• Consolidated month end revenue and transmittal of field tickets to finance departments.
• Performed administration of personnel actions including hiring, employee documents, benefits administration, etc.
• Supported Line Management and Personnel as required.
• Responded to queries from employees, managers and personnel.
• Performed SAP transactions such as inputting of absences, attendances, payments, deductions, etc., as required.
• Complied with all applicable Schlumberger standards and policies.
• Assisted in the coaching and development of new team members.
• Identified and participated in continuous improvement initiatives.

HR Assistant - (3 months)
• Supported human resources processes by scheduling appointments; conducting orientation; maintaining records and information.
• Prepared bank correspondences for employees, medical insurance claims, new employee induction.
• Maintained documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and classifications.
• Examined employee files to answer inquiries and provided information for personnel actions.

HSBC Bank Middle East Ltd.
Doha Qatar

The most widely represented international bank in the Middle East. HSBC provides a wide range of banking services for both corporate and individual customers in Qatar.

Office Administrator at schlumberger
  • Qatar - Doha
  • September 2006 to November 2012

Office Administrator
• To keep a track of various expenses for different requirements, in terms of different projects.
• Handled expense reports, petty cash, mobile bills of employees, e-claims process.
• SWPS Orders - Administered purchase orders, raising orders and keeping a track on their status and shipment.
• Ensured timely hotel and flight bookings for all staff and coordinated all transportation requirements.
• Assisted in coordinating Schlumberger events.
• QHSE - Prepared observation intervention reports, ensured all the members of the team have done the minimum training requirements. Updated employee records based on different certifications/validations and also made awareness of safety measures, taken part in various campaigns.
• Consolidated month end revenue and transmittal of field tickets to finance departments.
• Performed administration of personnel actions including hiring, employee documents, benefits administration, etc.
• Supported Line Management and Personnel as required.
• Responded to queries from employees, managers and personnel.
• Performed SAP transactions such as inputting of absences, attendances, payments, deductions, etc., as required.
• Complied with all applicable Schlumberger standards and policies.
• Assisted in the coaching and development of new team members.
• Identified and participated in continuous improvement initiatives

EMV Project Associate/ Chip & Pin Assistant at EMV Department
  • Qatar - Doha
  • January 2008 to October 2009

Position: EMV Project Associate/ Chip & Pin Assistant
Period: 27 January, 2008 - 30 October, 2009
Dept: EMV Department (Euro pay, Master Visa)

Job Profile: Ability to work with internal and external customers in both positive and challenging situations.

EMV Department: • To collaborate with the Credit Cards Department to guarantee the smooth functioning of the EMV Project.
• Informed customers that their cards are ready for collection and also answered their queries as to any doubts or status on the cards.
• Delivered high quality standards of customer service in the distribution of credit cards.
• Ensured personalized service for the customers if they would like to have the cards collected at their nearest branch.
• Labeling, Sorting and Filing the cards and pins before delivering to the customers.
• Answered phone calls.
• Verified the listed customer's cards activation, this is to be reported to the line manager.

Credit Cards Department: • Captured data in the system for processing various credit card applications.
• Maintenance on the cards as to check the status and make reports.
• Assisted in the early renewal of cards n delivering it to customers.

Administrative Assistant at Exxon Mobil Inc. (EMIQ)
  • Qatar - Doha
  • December 2007 to January 2008

Exxon Mobil Inc. (EMIQ)
Doha Qatar

Position: Administrative Assistant
Period: 3 December, 2007 - 20 January, 2008
Department: Exxon Mobil Medical Services

Job Profile
Provides secretarial support to one or more individuals in a clinical environment, including patient scheduling, appointments, confidential records, and filing.

• Booked appointments for the doctor and maintained a record of doctors appointments/schedules/meetings
• Kept a record of the patient's visits.
• Managing office access
-Consultation or visit to the clinic.
• Duties and responsibility.
- Clinic reporting.
- Handled patient's clinic visits and telephone calls.
- File, index & monitor incoming & outgoing faxes.
• Attended incoming calls and book appointments.
• Photocopied documents/reports required by patients.
• Provided information for the patients
- Routes to other hospitals
- Reference to doctors in clinics or hospital prescriptions.
• Maintained and updated employee files.
• Registration of employees in the clinic (All formalities or procedures)

Al Khaliji Commercial Bank (Al Khaliji)

Human Relationship Assistant at Doha Qatar
  • India
  • December 2004 to December 2007

Doha Qatar

Al Khaliji is a Greenfield Bank covering Retail, SME/Affluent & Corporate Banking, head quartered in Doha, with an initial capital of USD 2 Billion. Whilst it will commence operations in November, it has plans to ramp up its operations in other GCC countries in the next 3 years.

Position: Human Relationship Assistant
Period: 14 November, 2006 - 1 May, 2007
Department: Human Resources

Job Profile
Responsible for liaising with the functional departmental heads (Retail and SME/Affluent) to advice and provide support for personnel issues at an operational level and to manage the delivery of Al Khaliji people's services in the areas of: • Recruitment
* Coordinated the setting up of the recruitment consultants network (15 consultants internationally)
* Liaised with recruitment consultants
* Short listed profiles
* Conducted first round HR screening interviews with the candidates
* Managed interview scheduling and related operational/logistical issues
• Remuneration and benefits
* Understanding the remuneration packages and preparing offer letters
• Resolution of workplace issues
• Provision of management information
• Ensured the smooth induction of the employee
• Other operational tasks
* Arranged for Business/Residence Visas
* Arranged for Al Maha Services
• Maintained employee files
• Assisted in designing and implementing the recruitment database (internally built-in)
• Managed the recruitment database
* Educated the Consultants' on the database
* Ensured all the C.V's are in the system
* Updated records on a daily basis

Caterpillar, Mohd Abdul Rahman Al Bahar
Doha Qatar

Secretary/Receptionist at Caterpillar
  • United Arab Emirates
  • September 2006 to October 2006

Caterpillar is a provider of Equipment and Power system needs including parts, sales, service, and rentals.

Position: Secretary/Receptionist
Period: 20 September, 2006 - 20 October, 2006

Job Profile
• Drafted letters, faxes, correspondence, emails etc
• File, index and monitored incoming and outgoing faxes
• Attended incoming calls and booked international calls
• Maintained stationery supplies
• Photocopied tender documents
• Assisted in the Accounts department
• Arranged travel bookings, hotel bookings and car rentals
• Recorded personnel calls made by staff and provided details to Accounts Dept.
• Maintained employee files
• Coordinated and provided administrative assistance to all departments

Education

Bachelor's degree, Engineering
  • at M.G. University
  • January 2006

Organization Taj Malabar Hotel, Cochin Title Organizational Study Organization Kinetic Engineering Motors Ltd., Cochin Title Customer Satisfaction and awareness of Kinetic scooters Nova 135, Kinetic 4S and Kine EDUCATIONAL DETAILS • Bachelor of Business Management, 2003-2006, First Class, M.G. University, Kerala

High school or equivalent,
  • at M.E.S Indian School
  • April 2003

• Xth, First Class, CBSE Board, M.E.S Indian School, Doha-Qatar

Bachelor's degree, Commerce Stream
  • at M.E.S Indian School
  • January 2003

• Plus Two, Commerce Stream (Computer Science), Distinction, CBSE Board, 2001-2003, M.E.S Indian School, Doha-Qatar

Specialties & Skills

AUTO INSURANCE
BANKING
BENEFITS
BENEFITS ADMINISTRATION
HUMAN RESOURCES
INDUCTION
RECRUITMENT
SCHEDULING

Languages

Hindi
Intermediate
Malayalam
Intermediate
English
Expert