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Mira Kahil, sales and customer service officer

Mira Kahil

sales and customer service officer·the sultan center

Kuwait

Bachelor's degree, Business And Marketing

Work experience

Total years of experience: 2 years, 2 months

sales and customer service officer

June 2025 - February 2026

the sultan center

As Salimiyah, Kuwait

June 2025 - February 2026

Marketing & Operations professional focused on driving sales growth through integrated retail and digital marketing initiatives.
• Execute in-store and digital campaigns to increase brand visibility and customer engagement
• Support product launches, promotions, and customer activation activities
• Manage social media content (Reels, video concepts, Canva creatives) and optimize digital campaigns
• Track campaign performance, analyze metrics, and generate leads through online channels
• Monitor sales performance and prepare actionable reports
• Coordinate retail events from planning to execution, ensuring seamless delivery
• Ensure proper POSM placement and maintain visual merchandising standards
• Collaborate with suppliers and cross-functional teams to deliver campaigns effectively
• Handle customer inquiries, resolve service issues, and maintain high service standards.

Company industry:
Retail & Wholesale
Job role:
Sales

social media executive

January 2024 - May 2025

techno store

Beirut, Lebanon

January 2024 - May 2025

Managed end-to-end social media operations including content creation (Reels and Canva creatives), scheduling, and publishing across platforms. Developed and executed digital campaigns to increase brand visibility and engagement. Analyzed performance metrics to provide insights and support data-driven marketing decisions. Promoted products and retail campaigns to drive sales while supporting in-store events and integrated digital activations.

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Marketing and PR

Education

Lebanese International University

January 2022

January 2022

Bachelor's degree, Business And Marketing

Lebanon

GPA (point): 2.91 out of 4

GPA (point): 2.91 out of 4

Skills

Marketing Mix
Expert
Marketing Mix
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
Ad Sales
Expert
Ad Sales
Expert
Website Updating
Expert
Website Updating
Expert
Digital Marketing
Expert
Digital Marketing
Expert
E commerce
Expert
E commerce
Expert
Canvas
Expert
Canvas
Expert
freepik
Intermediate
freepik
Intermediate
customer service
Expert
customer service
Expert
brand management
Expert
brand management
Expert
Sales
Expert
Sales
Expert
teamwork
Expert
teamwork
Expert
Content Creation
Expert
Content Creation
Expert
lead generation
Expert
lead generation
Expert
search engine optimization
Expert
search engine optimization
Expert
strategic planning
Expert
strategic planning
Expert
Visual Merchandising
Expert
Visual Merchandising
Expert
analytics and performance tracking
Expert
analytics and performance tracking
Expert
problem solving
Expert
problem solving
Expert
marketing campaigns strategy
Expert
marketing campaigns strategy
Expert
marketing strategy
Expert
marketing strategy
Expert
retail marketing
Expert
retail marketing
Expert
market research
Expert
market research
Expert
Sales and Marketing
Expert
Sales and Marketing
Expert
product launch
Expert
product launch
Expert
merchandising
Expert
merchandising
Expert
online advertising
Expert
online advertising
Expert
team collaboration
Expert
team collaboration
Expert
event planning
Expert
event planning
Expert
Artificial Intelligence
Intermediate
Artificial Intelligence
Intermediate
Communications
Expert
Communications
Expert

Languages

English

Expert

Arabic

Native Speaker

French

Intermediate

Training and Certifications

Training
Digital marketing
Mercy corps
Nov 2022
Show credentials