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Mira Taha, Junior Relationship Manager

Mira Taha

Junior Relationship Manager·Credit Libanais Bank SAL

Lebanon

Master's degree, Market Research and Consumer Behaviour

Work experience

Total years of experience: 7 years, 2 months

Junior Relationship Manager

February 2012 - October 2013

Credit Libanais Bank SAL

Beirut, Lebanon

February 2012 - October 2013

Key Responsibilities:
• Acquired, retained and managed a portfolio of high net worth corporate clients, in compliance with banking regulations, policies and procedures in order to ensure business development and retention.
• Assisted the Head of Corporate Business and the Corporate Relationship Managers in optimizing client relationships. Planned and implemented customer acquisition, re-engagement and retention strategies.
• Developed long term relationship and loyalty towards bank among the clientele by providing outstanding customer service with periodic follow up on financial services and banking transactions.
• Acted as a focal point of contact for all requirements of corporate clients in the branch, whilst achieving the business targets assigned in terms of cross selling and enhancing/ upgrading client relationships.
• Demonstrated extensive knowledge of all bank products and services, delivered best-in-class solutions - critical to both - clients' and bank success.
• Processed and complied data and prepared complete corporate file to be presented in the Corporate Credit Committee.

Company industry:
Banking
Job role:
Accounting and Auditing

Assistant Financial Analyst

January 2011 - January 2012

Sipes SAL

Beirut, Lebanon

January 2011 - January 2012

Key Responsibilities:
• Delivered accurate business analysis reports with cohesion that they communicate strength and vision.
• Assessed viability, stability and profitability of the business. Monitored and highlighted emerging trends and issues with a view to providing actionable insights for improvement.
• Assist with the annual planning process by developing guidelines, and standardizing information requirements and analysing financial information.
• Handled data processing activities, Produced budget and forecasts, provided detailed analysis and commentary. Analyzed and maintained financial data which aided in managing company’s KPI.
• Handled regular and ad-hoc reporting along with supporting the Senior Analyst in the production of cyclical reporting and analysis.

Company industry:
Economics & Financial Consulting
Job role:
Finance and Investment

Extra-Curricular Activities

September 2006 - December 2010

.

Other

September 2006 - December 2010

April 2011: Delegate of the Lebanese Chamber of Commerce, Chinese Ministry of Trade Seminar, China
Key Responsibilities:

• Elected as part of the Lebanese delegation to participate in a seminar organized by the Chinese Ministry of Trade for Chambers of Commerce and Industry from Arab countries.
• Engaged in seminars and presentations across the country, mainly in three key industrial cities: Pekin, Changcha and Schenzen
• Led the debate on Lebanese-Chinese cross-border trade opportunities and identified key sectors for both countries.
• Held one-on-one sessions with Chinese government officials to present a portfolio of local companies as candidates for Joint Venture opportunities with Chinese firms.

December 2006 - December 2010: Head of Business Strategy, NK Productions, Lebanon
Key Responsibilities:

• Provided strategies and direction aimed at securing increased revenues and market share for an Events Management Firm.
• Instrumental in establishing success oriented culture. Developed and delivered industry leading strategic marketing and management plans.
• Played a key role in structuring a targeted cost-efficiency plan, resulting in a 32% increase in sales figures.
• Led a team of 5 and acted as a catalyst in the evolution of business excellence, conceptualized and developed plans to achieve the laid out strategic objectives towards sustainable development.
• Managed, deployed resources /personnel and conceptualized strategies to effectively achieve yearly business plan, vision, mission and corporate values in consonance with organizational objectives.
• Actively managed NK Production’s business by identifying and engaging with various potential partners in specific events.

September 2006 - March 2008: Marketing Officer, Red Bull, Lebanon
Key Responsibilities:

• Strategically developed and implemented marketing programs for driving changes that result in profitable base business growth by boosting product awareness across the Lebanese market.
• Organized peace marathons in Mazara Shebaa as part of the firm’s image branding.
• Capitalized on evolving market trends and consumer demands as well as networked extensively among target clientele to enhance brand penetration and maintain brand equity.

Company industry:
Other Business Support Services
Job role:
Other

Education

Instituto de Empresa Business School

July 2014

July 2014

Master's degree, Market Research and Consumer Behaviour

Spain

American University of Beirut

June 2010

June 2010

Bachelor's degree, Public Administration

Lebanon

American University of Beirut

January 2007

January 2007

Diploma, Business Administration

Lebanon

American University of Beirut

January 2003

January 2003

Diploma, Architecture

Lebanon

Skills

Sales and Marketing
Expert
Sales and Marketing
Expert
Business Strategy
Expert
Business Strategy
Expert
Market Research and Consumer Behaviour
Expert
Market Research and Consumer Behaviour
Expert
Financial Analysis
Expert
Financial Analysis
Expert
Bank Relationship Management
Expert
Bank Relationship Management
Expert
Strategic Planning, Market Research/ Penetration, Setting Target Achievement, Driving Growth
Expert
Strategic Planning, Market Research/ Penetration, Setting Target Achievement, Driving Growth
Expert
Financial Analysis, Financial Management, Budgeting, Forecasting, Management Reporting
Expert
Financial Analysis, Financial Management, Budgeting, Forecasting, Management Reporting
Expert
Marketing Products and Brands, Neuro-Marketing and New Trends in Consumer Behavior
Expert
Marketing Products and Brands, Neuro-Marketing and New Trends in Consumer Behavior
Expert
Leadership, Organizational Skills, Decision Making, Analytical & Problem Solving Skills
Expert
Leadership, Organizational Skills, Decision Making, Analytical & Problem Solving Skills
Expert
Self Motivated, Decision Making, Team Management, Communication & Interpersonal Skills
Expert
Self Motivated, Decision Making, Team Management, Communication & Interpersonal Skills
Expert
Computer Related Skills: MS Office Applications, Moody’s Analytics, SPSS, Internet Usage
Expert
Computer Related Skills: MS Office Applications, Moody’s Analytics, SPSS, Internet Usage
Expert
Sales and Marketing
Expert
Sales and Marketing
Expert
Business Strategy
Expert
Business Strategy
Expert
Market Research and Consumer Behaviour
Expert
Market Research and Consumer Behaviour
Expert
Financial Analysis
Expert
Financial Analysis
Expert
Bank Relationship Management
Expert
Bank Relationship Management
Expert

Languages

Arabic
Expert
English
Expert
French
Expert
Spanish
Beginner

Memberships

AUB Skiing Society and Business Student Society

Member

January 2007

Training and Certifications

Training
Anti-Money Laundering
Credit Libanais Bank

Hobbies

  • Photography
    Certified Advanced Photographer
  • Skiing, Waterskiing, Swimming, Travelling, Reading
    • National Swimming Champion for over 15 years. • Won 43 inter-club competitions; 82 Lebanese national competitions; 3 international competitions; 22 broken or new records • Featured in 98 different articles of local newspapers