Mohamed Ahmed Moustafa Aboelwafa

Project Manager & Service Strategic Planner From 1/ 2018 to Present

From scratch I have developed and created a training department, which aims to implement long-term training plans, to train faculty members and students to improve the efficiency of using e-learning systems, in addition to authoring and design electronic courses according to international quality standards.

My Responsibility including, but not limited to:

Develop and Implement a training management plan and work as a training Project manager:
-Formulation the strategic plan of the training Department and develop project charter, in addition to writing and developing all project documents.
-Acquire management team, coordinators, and supervisors and conduct meetings to determine roles and responsibilities.
-Develop statistical reports to clarify the current situation and develop a vision for the future situation after the completion of the training project

-Develop training project plan for 2018:
Conducting meetings, interviews, workshops and questionnaires in order to facilitate communication with all concerned in the faculties to identify the training needs, experiences and skills required to faculty members in each faculty
Determine the training Project scope, schedule and Project budget
Identify logistics needs, sources, equipment and devices, provide classrooms and communicate with coordinators in the faculties
Gathering offers from companies that are competent to implement training projects, and carrying out trainers contracts.
Develop the quality standards of training and content for each course.
Coordinate with the departments concerned in the faculties to provide the training rooms, Devices and equipment required
Supervising and monitoring the quality of training, evaluating trainers and training materials and outputs to ensure the effectiveness of training and ensuring goals achievement.
Documenting and archiving all papers, documents, surveys and problems facing the project
Obtain project certificate of completion from the senior management.

Develop and Implement this Strategic Plans

I participated in preparation of the Strategic Plan document for E-learning agency, and formulation of vision, mission and objectives using Statistical and analytical methods, and add future plans for the Agency in order to make the work more effective, efficient and flexible in decision-making


I have also prepared the e-learning units Regulation document and the formulation of their administrative structure to organize the work of the units according to a set of objectives, policies and regulations, and plans of action to implement the agency strategic plans.


Also I’ve Develop and Implement several Sub-plans for a range of programs such as updating the LMS systems and the development of the website portal for e-learning agency, in addition to a comprehensive Plan for the management of training for the university community.

Worked to provide training and consulting in the following fields

 Advanced Course for All Blackboard 9.1 functionality Such as:
 Course content - Create assessment - Exams - Visual Class - Grade Center - All Course Tools )
 Standard Course for Blackboard 9.1 Usability
 Blackboard Collaborate
 Flipped Course Using Mediasite recorder
 Smartbord in E-Learning

E-Learning Systems Administrator & Trainer

This project to provide a strong infrastructure to accommodate systems and applications in order to achieve a comprehensive and integrated E-learning environment
My Responsibility including, but not limited to:
Technical Administrator of the Learning Management System (LMS):

 Management Infrastructure for e-learning systems for example but not limited to: Win Server 2018, Domains, DNS, File Server, SQL, WIN Cluster, high availability, load balancer.
 Perform Blackboard Learn updates. (Update license, batches), Perform Testing process.
 Integrate third-party technology into Blackboard Like SIS, Active Directory, Building Blocks
 Troubleshoot Student Information System and Blackboard LMS integration issues
 Monitor Blackboard Applications, and Manage list of servers (4 apps, 2 Database, 2 File Server)
 Plan upgrades, system downtime, and service ticket requests with managed hosting Test building blocks, service packs, and Blackboard Learn releases prior to implementation
 Produce and Monitored incident and user activity reports in the incident software
 Manage, Create, Schedule, Record and convert sessions on Blackboard Collaborate production
 Providing instruction and guidance in relation to escalated or complex issues for end users on E-Learning Systems and programs and anything related to ELearning.
 Develop Plan for upgrades, system downtime
 Full management of portal interface GUI
 Provide Support to issues escalated from Technical Support team & incidents system
 Responsible for resolving technical concerns in all active and inactive courses supported by university
 Perform all tasks related to blackboard Content management
 Assists facility on technical and complex functional issues.

E-Learning Systems Administrator & Trainer

 Full management of System portal interface GUI
 Integrate third-party technology into Blackboard Like ( SIS - Active Directory - Building Blocks)
 Integrate and Upload Academic Integration Data into the Blackboard system
 Provide Support to issues escalated from Technical Support team & incidents system
 Responsible for resolving technical concerns in all courses supported by university
 Perform all tasks related to blackboard Content management
 Batch creation and enrollment of users and courses, organizations in LMS
 System Backup, copy, Archive Courses
 Work on Course tools and help facility how to work in their courses
 Assists facility on technical and complex functional issues.


in addition, Provides complete training, instruction, and guidance To facility members

This project is for the process of electronic transformation in the Arrowed schools and the establishment of the IT department and the processing of the necessary technologies

My Responsibility was including, but not limited to:
 Processing and setting up a data center room.
 Contracting with suppliers to install and operate servers, systems and programs required
 Cover all school buildings with wireless networks.
 Contracting suppliers to supply and install Security Cameras in inside and outside the school.
 Installation, operation of the necessary techniques for classrooms such as smart boards and projectors.

My Responsibility was including, but not limited to:

 Instructor and Official for the Microsoft Courses (Office 2010SP, MCSA-MCSE, MCITP). Cisco (ITS
Essentials, CCNA Routing & Switching). CompTIA (A+ - Network +).
 Administrate MS ISA Server 2004, MS Exchange Server 2003
 Worked as IT manager (manage directory service, DNS, DHCP and manage Internet wireless)
 Administrate and maintain Windows server 2008 high availability servers

Worked as IT manager and responsible for installing systems in some sites that deal with the Company.

 Director of this Servers (Active Directory Service - DNS Servers - DHCP Servers - Exchange Server)
 I've installed SANAKO VIDEO STREMER in International Elghad international colleges in 15 branch of
colleges in Saudi Arabia
 Install (SANAKO STUDY) System, it allows the teacher to share videos with students using FTP Server.
 Preparing the laboratories of faculties with the necessary equipment and programs and linking them to the database of the faculties

My Responsibility including, but not limited to:
 With Academy I Having trained more than 500 Trainee and provide teaching and/or consulting in a corporate setting to corporate end-users
 I've offered a wide variety of IT training and high level consulting projects for Fortune group of companies across Jeddah
 I've Provided with the Academic Formal and informal training, contracted training, vendor training
 The courses I provided were IT courses that approved from Microsoft and Cisco.
 I've worked on Design, develop, conduct, and evaluate training
 Conduct labs, performance tests; and provide an evaluation of skills.

My Responsibility including, but not limited to:

I've taught the full line of Microsoft courses (MCSE MCSA MCTS MCITP) and CompTIA N+, A+ course curriculums, including Cisco Network Associate Routing & Switching

Development of all divisional training classes offered, including course development, student manuals, trainer manuals, exhibits, feedback forms, and training data bases

My Responsibility including, but not limited to:
 I've taught the full line of Microsoft courses (MCSE MCSA MCTS MCITP) and CompTIA N+, A+ course curriculums, including Cisco Network Associate Routing & Switching

 Development of all divisional training classes offered, including course development, student manuals, trainer manuals, exhibits, feedback forms, and training data bases