Moamen Hussein

Network Expert - (JNCIE-SP #2445 - CCIE-SP #47656) at Saudi MCIT (e-government)

• Saudi Arabia - Riyadh
• My current job since October 2015

Level 3 Senior Core Network Engineer at Mobily

• Saudi Arabia - Riyadh
• October 2013 to October 2015

- Configuring, monitoring and maintaining Mobily MPLS IP core network (ISIS, LDP, RSVP, BGP, MBGP, L2VPN, L3VPN and COS)
- Responsible for configuring, monitoring and maintaining Mobile backhauling solutions over MPLS
- Responsible for configuring, monitoring and maintaining value added services backhauling solutions over MPLS
- Responsible for maintaining Mobily BRAS solutions
- Reviewing Mobily data integrated proposed projects
- Implementing Mobily approved data integrated projects
- Third level of escalation for Mobily multi service network trouble tickets

Senior IP Operations Engineer at Cedarcom

• Lebanon - Beirut
• July 2013 to September 2013

- Last level of escalation for Cedarcom Multiservice IP MPLS network trouble tickets
- Cedarcom migration project from Cisco to Juniper platform

Senior Backbone-NOC Engineer at LinkdotNet (Acquired by Orange)

• Egypt - Cairo
• June 2012 to July 2013

- Guiding junior network engineers to play the job roles in proper way
- Presenting the job related technologies, troubleshooting ways and new network solutions to junior engineers and new comers
- Participating in presenting the job roles to outsiders during the inter team cross-training
- Playing the same job roles mentioned below for Backbone-NOC Engineer position

Backbone NOC Engineer at LinkdotNet (Acquired by Orange)

• Egypt - Cairo
• January 2009 to May 2012

- Monitoring LinkdotNet core/edge routers state, resources utilization and traffic utilization using several tools like What's up, What's up gold, Event Viewer and MRTG
- Monitoring the IP MPLS network state including protocols adjacencies (OSPF, BGP, LDP and RSVP) using the centralized event viewer.
- Troubleshooting physical problems affecting devices reachability with the help of the Field Network Operations team.
- Maintaining the network routing protocols adjacencies and state and troubleshooting any unexpected issues.
- Troubleshooting routers resources utilization problems including the unpredicted CPU/memory utilization issues.
- Apply traffic engineering solutions if needed (IGP or RSVP based).
- Monitoring, troubleshooting and maintaining the EBGP peering sessions with upstream providers.
- Controlling the EBGP advertisements to upstream providers to ensure homogenous and balanced traffic distribution among the international providers' circuits.
- Monitoring Alcatel DSLAMs/IPDSLAMs devices and devices' cards states using AWS and AMS Alcatel monitoring tools.
- Troubleshooting Alcatel devices access layer problems with the help of Access team.
- Monitoring links utilization to keep the optimum values for the end to end QOS parameters.
- Total responsibility for modifying the QOS shaping/weight values to keep the BW usability at maximum with accepted QOS parameters.
- Represent the 2nd level of escalation for the ADSL customers authentication cycle related problems with the help of Services team as the last level of escalation.
- Represent the 2nd level of escalation for the leased line customers' related problems including L2VPN and L3VPN problems.
- Checking and verifying that the network maintenance activities have been done as planned by the performing team (for the accepted CRFs).
- Using of the CRM ticketing system as the official way of inter team communication.

Network and Systems Engineer at Satyam Computer Services (Tech Mahindra)

• Egypt - Cairo
• June 2008 to December 2008

Maintaining, supporting, executing and monitoring various infrastructure related systems, depending on the customer needs.