Quality Control Manager
Centro Global Solutions
Total years of experience :16 years, 11 Months
• Quality Control Manager for two years managing three quality control teams of total 25 members monitoring over 300 employees to ensure the benchmark quality of Centro's variety of services and sustain customer satisfaction.
Implementing full COPC approach and meeting benchmark criticality accuracy for business, end-user and compliance.
• One year as Processing and Customer Service Team Leader managing 12 team members processing customer’s orders and following up on them to the shipment delivery phase.
• Six month as CSR
Customer Service Representative
Teaching English for preparatory Grade
Registered