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Moataz Mekwar, National Warranty Manager

Moataz Mekwar

National Warranty Manager·Petromin Corporation

Saudi Arabia

Bachelor's degree, Automotive Engineering Technology

Work experience

Total years of experience: 17 years, 5 months

National Warranty Manager

March 2025 - Present

Petromin Corporation

Jeddah, Saudi Arabia

March 2025 - Present

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Head of Warranty & Technical Department

March 2023 - Present

Taajeer Group

Jeddah, Saudi Arabia

March 2023 - Present

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

National Technical and Equipment Manager

October 2021 - February 2024

Automotive Distribution & Marketing Company

Jeddah, Saudi Arabia

October 2021 - February 2024

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Warranty & Technical Support Manager

January 2019 - October 2021

Automotive Distribution & Marketing Co.Ltd

Jeddah, Saudi Arabia

January 2019 - October 2021

Company industry:
Automotive Dealership & Distributor
Job role:
Maintenance, Repair, and Technician

Technical Instructor

June 2018 - December 2018

Hafil Transport

Jeddah, Saudi Arabia

June 2018 - December 2018

Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Conducts classes regarding safety, security, installation, programming, maintenance, and repair of software, machinery, and equipment.
Company industry:
Automotive Dealership & Distributor
Job role:
Training and Development

Car Editor

July 2017 - January 2018

Saudi Auto Magazine

Jeddah, Saudi Arabia

July 2017 - January 2018

Generated new magazine content ideas to attract readers, improved readability by preparing, rewriting, and editing a copy of trending vehicle information, and proofread car articles to maintain quality standards. Leveraged standard reference sources to ensure the authenticity of fact and figures. Created blogs, image galleries and other repositories for user-generated content.
Key Contributions:
• Designed and developed Saudi Auto Magazine website to capture current automotive trends in KSA.
• Attended the Nissan Leaf event in Tokyo and gathered event insights for all magazine readers.
• Conducted an in-depth review of new Nissan X-Trail in Beirut, updating magazine readers on latest developments in the vehicle.
Company industry:
Advertising
Job role:
Writing and Journalism

Quality Control Engineer (Intern)

June 2016 - August 2016

Universal Motors Agency

Jeddah, Saudi Arabia

June 2016 - August 2016

Supported service advisor by conducting initial vehicle road test to evaluate client’s concerns with regards to vehicle. Ensured daily follow up the progress of work on automobiles returned to technician. Assessed optimum vehicular performance through test drive after completion of repair and before car delivery.
Key Contributions:
• Introduced workshop control board for service department to improve the work performance.
• Spearheaded the complete redesigning of job cards format and check list sheet.
Company industry:
Automotive Dealership & Distributor
Job role:
Quality Control

Workshop Controller

July 2010 - April 2011

MOHAMMED YOUSIF NAGHI MOTORS (JAGUAR, LAND ROVER)

Jeddah, Saudi Arabia

July 2010 - April 2011

Resolved vehicle issues on time by using technician expertise while delivering remarkable providing customer service. Prepared monthly income statement of the workshop and designed technician performance reports for senior management’s consumption. Processed vehicle information, gathered client's requirement, and recorded the prices of vehicle parts on the job card. Built strong business relationship with customers’ by providing excellent service and quality standard.
Key Contribution:
• Reduced work load through utilization of work plan and expert opinions.
• Redesigned workshop control board to significantly improve workflow inside the workshop
Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Workshop Controller

October 2007 - May 2010

SAFARI MOTORS (SKODA & SEAT)

Jeddah, Saudi Arabia

October 2007 - May 2010

Maintained daily, weekly, and monthly business records for retrieval when needed. Co-ordinated with service department personnel to achieve customer satisfaction. Evaluated new/updated technical material, literature for new vehicles and revised workshop work methodology to increase operational efficiency. Contributed towards skill set and professional development of staff by collaborating with senior managers for the design and development of training and development sessions. Provided cover for service manager, ensuring uninterrupted workshop operations.
Key Contributions:
• Achieved high productivity output by ensuring maximum use of equipment and labor.
• Trained service department on how to effectively utilize LS400 Software
Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Technician

August 2002 - August 2007

ALJ Group (TOYOTA)

Saudi Arabia

August 2002 - August 2007

Company industry:
Automotive Dealership & Distributor
Job role:
Maintenance, Repair, and Technician

Education

Ferris State University

December 2016

December 2016

Bachelor's degree, Automotive Engineering Technology

United States

View attachment

Saudi Japanese Automobile High Institute

August 2004

August 2004

High school or equivalent, Automobile Maintenance

Saudi Arabia

View attachment

Skills

problem solving skills
Expert
problem solving skills
Expert
Leadership
Expert
Leadership
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT POWERPOINT
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
MATERIALS MANAGEMENT
Intermediate
MATERIALS MANAGEMENT
Intermediate
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
TEAMWORK
Expert
TEAMWORK
Expert
3D MODELING
Intermediate
3D MODELING
Intermediate
AUTOMOTIVE
Expert
AUTOMOTIVE
Expert
planning
Intermediate
planning
Intermediate
operations management
Intermediate
operations management
Intermediate
mail
Expert
mail
Expert
operation
Expert
operation
Expert
problem solving skills
Expert
problem solving skills
Expert
Leadership
Expert
Leadership
Expert

Languages

English

Expert

Training and Certifications

Certifications
Performance Motorsport
Dec 2016
Show credentials
Quality Technology
Dec 2016
Show credentials