Total Years of Experience: 9 Years, 7 Months
March 2020
To Present
Quality Assurance Manager
at Majid Alfuttaim
Location :
United Arab Emirates - Dubai
compliance and implement IFS/design raw materials specs and finish good specs/support product development team/ manage food safety team
April 2018
To December 2019
Quality Control Manager
at KITOPI Catering Servicer LLC
Location :
United Arab Emirates - Dubai
• Provide support to Project and Operation team in all aspects of Food Safety, Hygiene, Occupational Health and Environmental issues
• Perform FSMS audits and follow up corrective and preventive actions
• Investigate and complete the process for close out of all Incident / Accident Investigation reports and prepare / submit lessons learned to the management.
• Conducting Hygiene / HSE Trainings and orientation to all new employees.
• Investigate the Non-conformance occurred in the work site in respect with food safety and prepare nonconformance report in order to take proper corrective and preventive action.
• Provide technical leadership role in the company and Train the key personnel and staffs on Hygiene / HSE awareness and documentation.
• Ensure Hygiene & HSE Training, Tool Box meetings and Drills are implemented as part of the Company’s HSE Training program.
• Take detailed ordering briefs and clarify specific requirements of each project.
• Coordinate internal resources and third parties/vendors for the flawless execution of on-boarding new clients
• Ensure all operations are carried on in an appropriate, cost-effective way.
• Improve operational management systems, processes and best practices
• Monitor and perform quality controls at kitchen, call centre, and dispatch
• Prepare and monitor key performance metrics
• Take a proactive approach to solving issues and ensuring project timelines are met
• Liaise with key stakeholders in the business to ensure smooth running of the business
• Coordinate internal resources and third parties/vendors for the flawless
• Lead projects involving the adoption and integration of new appliances in the premises.
• Initiate communication with service providers to ensure all KITOPI operations are fully supported.
• Enforce a strict compliance to Dubai municipality codes in the work place
• Play a supportive role in any new initiatives or expansion plans that require implementation of kitchen appliances.
• Lead and direct sanitization team and ensure they are following strict safety standards.
• Responsible to coordinate and oversee the kitchen team in a structured and daily routine ensuring the highest standards are met
• Identify operational weaknesses and gaps by regularly deep diving into all aspects of our JUMP Scooter operations
• Create & Optimize Process for scale. Closely align with city teams to understand our current processes, opportunities for increased efficiency, and areas where we can scale processes at a centralized level.
• Define, lead, and operationalize the short-term and long-term strategy for the Satellites Operations team.
• Assist in providing solutions at the team and clients level among all UAE kitchens satellites in collaboration with the Kitchen Managers
• Perform quality controls and monitor production KPI’
• Set the cultural tone of the team and develop a strong culture of continuous improvement to consistently raise the bar of execution.
• Survey buildings and repair mechanical systems to ensure they are consistent with health and safety standards
• Supervise the maintenance of electrical systems (replace light bulbs and sockets, clean and repair circuit breaker panels etc.)
• Supervise the setup of ventilation, refrigeration and other systems and conduct repairs when necessary
• Supervise the maintenance of heating and plumbing systems to ensure functionality
• Inspect alarm systems (fire, protection) and schedule repairs when needed
• Perform manual repairs when necessary (fix locks, replace windows etc.)
• Undertake activities of pest control such as spraying insecticide
• Conduct general upkeep procedures (e.g. landscaping) and other tasks as assigned (painting, carpentry etc.)
• Auditing the recipes and cost control.
• Perform FSMS audits and follow up corrective and preventive actions
• Investigate and complete the process for close out of all Incident / Accident Investigation reports and prepare / submit lessons learned to the management.
• Conducting Hygiene / HSE Trainings and orientation to all new employees.
• Investigate the Non-conformance occurred in the work site in respect with food safety and prepare nonconformance report in order to take proper corrective and preventive action.
• Provide technical leadership role in the company and Train the key personnel and staffs on Hygiene / HSE awareness and documentation.
• Ensure Hygiene & HSE Training, Tool Box meetings and Drills are implemented as part of the Company’s HSE Training program.
• Take detailed ordering briefs and clarify specific requirements of each project.
• Coordinate internal resources and third parties/vendors for the flawless execution of on-boarding new clients
• Ensure all operations are carried on in an appropriate, cost-effective way.
• Improve operational management systems, processes and best practices
• Monitor and perform quality controls at kitchen, call centre, and dispatch
• Prepare and monitor key performance metrics
• Take a proactive approach to solving issues and ensuring project timelines are met
• Liaise with key stakeholders in the business to ensure smooth running of the business
• Coordinate internal resources and third parties/vendors for the flawless
• Lead projects involving the adoption and integration of new appliances in the premises.
• Initiate communication with service providers to ensure all KITOPI operations are fully supported.
• Enforce a strict compliance to Dubai municipality codes in the work place
• Play a supportive role in any new initiatives or expansion plans that require implementation of kitchen appliances.
• Lead and direct sanitization team and ensure they are following strict safety standards.
• Responsible to coordinate and oversee the kitchen team in a structured and daily routine ensuring the highest standards are met
• Identify operational weaknesses and gaps by regularly deep diving into all aspects of our JUMP Scooter operations
• Create & Optimize Process for scale. Closely align with city teams to understand our current processes, opportunities for increased efficiency, and areas where we can scale processes at a centralized level.
• Define, lead, and operationalize the short-term and long-term strategy for the Satellites Operations team.
• Assist in providing solutions at the team and clients level among all UAE kitchens satellites in collaboration with the Kitchen Managers
• Perform quality controls and monitor production KPI’
• Set the cultural tone of the team and develop a strong culture of continuous improvement to consistently raise the bar of execution.
• Survey buildings and repair mechanical systems to ensure they are consistent with health and safety standards
• Supervise the maintenance of electrical systems (replace light bulbs and sockets, clean and repair circuit breaker panels etc.)
• Supervise the setup of ventilation, refrigeration and other systems and conduct repairs when necessary
• Supervise the maintenance of heating and plumbing systems to ensure functionality
• Inspect alarm systems (fire, protection) and schedule repairs when needed
• Perform manual repairs when necessary (fix locks, replace windows etc.)
• Undertake activities of pest control such as spraying insecticide
• Conduct general upkeep procedures (e.g. landscaping) and other tasks as assigned (painting, carpentry etc.)
• Auditing the recipes and cost control.
July 2016
To February 2018
Hygiene Officer
at Zaabeel Palace Hospitality
Location :
United Arab Emirates
Job Description
• Implement & monitor compliance to all the pre-requisite programs based on the HACCP Food Safety
Management system and Dubai Municipality requirements on food safety.
• Carry out periodic food safety inspections in the food related areas: receiving area, stores, kitchens and F&B
outlets and communicate the findings to the relevant departments for actions.
• Monitors production and preparation (cooking, Cooling, Handling, thawing, High risk foods) about following the
proper food control.
• Ensure that the HACCP records for delivery, sanitation of fruits and vegetables, storage, food thawing,
temperature control for cooking/reheating/blast chilling/hot holding/display/cold storage/dishwashing/outside
catering, are completed on time by the concerned associates, kept on file, reviewed and signed.
• Implement & monitor compliance to all the pre-requisite programs based on the HACCP Food Safety
Management system and Dubai Municipality requirements on food safety.
• Carry out periodic food safety inspections in the food related areas: receiving area, stores, kitchens and F&B
outlets and communicate the findings to the relevant departments for actions.
• Monitors production and preparation (cooking, Cooling, Handling, thawing, High risk foods) about following the
proper food control.
• Ensure that the HACCP records for delivery, sanitation of fruits and vegetables, storage, food thawing,
temperature control for cooking/reheating/blast chilling/hot holding/display/cold storage/dishwashing/outside
catering, are completed on time by the concerned associates, kept on file, reviewed and signed.
May 2014
To June 2016
Hygiene Supervisor
at TDIC, Sadiyat Accommodation Village HIRMAS Real Estate Properties L.L.C
• Development, Implementation, Monitoring and Corrective action of Food Safety Management
System.
• Responsible for inspecting all supplier store and outlets on a monthly base.
• Handling of local Authority Inspection & third-party certification and surveillance audits, Customer
complaints handling, Record keeping.
• Fulfilling the requirements of Abu Dhabi Food Control Authority as per its specified guidelines for
food establishments in Abu Dhabi
System.
• Responsible for inspecting all supplier store and outlets on a monthly base.
• Handling of local Authority Inspection & third-party certification and surveillance audits, Customer
complaints handling, Record keeping.
• Fulfilling the requirements of Abu Dhabi Food Control Authority as per its specified guidelines for
food establishments in Abu Dhabi
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