Store Manager
Apparel Group , Cath Kidston
Total years of experience :16 years, 1 Months
1-Reporting to area manager and operation manager .
2-Provide highest possible levels of customer service and this is prioritized at all time to ensure delivering exceptional in-store shopping experience and maximize sales .
3-Maintain highest possible standards of merchandising with the support of the visual merchandising team .
4-Oversees the receiving of new shipments (stock room, layout, garments, sensors, display ) .
5-Consistently meets business plan set by brand while striving to exceed expectations .
6-Keeps up to date on products information regarding fits, fabrics, sizes and current season trends .
7-Responsible to meet shrinkage goals within the store
8-Oversees store inventories and ensure the highest level of accuracy when doing this .
9-Ensure the proper training for all staff and recognizes potential candidates for promotion .
10-Recruiting, hiring, training, develop, inspire and maintains strong team member .
11-Ensure that all HR procedures are followed ( payroll, store coverage, budgeted hours, training ) .
12-Organizes all issues relating to general services ( store orders, maintenance, health and safety ) .
13-Managing plans for stock levels ( stock management ) to analyze consumer buying patterns and predicting future trends .
14-Analyze and drive the business based on sales, history, company and market trends .
15-Responsible to formulate the revenue, expense and profit goals for the store .
16-HR disciplinary store responsible .
17-Cultivate talent and lead by example .
18-Places orders for the store based on sales and latest market trends .
1-Reporting to assistant store manager and store manager .
2-Responsible for 10 staff, 2 departments (600 sq meters of selling space ) .
3-Ensuring that the departments meets the business plans set by brand .
4- Responsible to formulate the revenue, expence and profit goals for the store .
5-Recruiting, hiring, training, develop and retain top talent .
6-Provide highest possible levels of customer service and ensuring overall customer satisfaction .
7-Maintain the highest possible standards of merchandising with the support of visual merchandising team .
8-Conducting inventories / stock takes for the store .
9-Ensure that the stock level is maintained without having any shortage or excess (stock management ) .
10-Achieving store KPIs and working on reducing costs and increasing profit .
11-Keeps up to date on product information regarding fits, fabrics, sizes and current season trends .
1-Reporting to retail manager .
2-Responsible for 6 employees ( 200 sq meters of selling space ) .
3-Ensure visual standards are set in accordance with company direction .
4-Provide highest possible levels of customer service to ensure delivering exceptional in-store shopping experience .
5-Ensuring that the store meets the business plans set by brands .
6-Recruiting, hiring, training and development .
7-Responsible to formulate the revenue, expense and profit goals for the store .
8-Keeps up to date on product information regarding fits, fabrics, sizes and current season trends .
9-Conducting inventories / stock takes for the store .
1-Reporting to Store manager and retail manager .
2-Responsible for 5 employees ( 200 sq meters of selling space ) .
3-Responsible to formulate the revenue, expense and profit goals for the store .
4-Recruiting, hiring, training, inspire and develop .
5-Maintain the highest possible standards of visual merchandising with the support of the visual merchandising team .
6-Ensure associates consistently deliver the highest possible levels of customer service .
7-Work closely with visual team to enhance store appearance .
8-Ensure correct cash handling procedures are followed at all time .
9-Ensure associates are fully informed of store collections, promotions and all sales activities .
10-Constantly assess performance, give feedback and on the job training .
1-Reporting to the assistant store manager / store manager .
2-Deputizing in absence of assistant store manager / store manager .
3-Supporting store manager in recruiting, hiring and development .
4-Maintain the standards of store visual merchandising .
5-Operating cash register and monitoring sales performance .
6-Dealing with the enquiries and complaints .
7-Lead associates to offer the highest levels of customer service .
8-Ensure knowledge of KPIs and store business plan .
9-Ensure awareness of stock loss issue .
10-Constantly assess own performance, seeks out feedback on how to improve it .
Subject , psychology