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mohamad allaw, Supervisor

mohamad allaw

Supervisor·gastronomica

Lebanon

High school or equivalent, Hospitality

Work experience

Total years of experience: 24 years, 6 months

Supervisor

January 2010 - Present

gastronomica

Kuwait

January 2010 - Present

Applied strong relationships talented and problem-
solving skills to maintain team efficiency and organize
workflows.
• Created successful work schedules for each team
member to maintain deadlines and fully staff shifts.
• Interviewed, hired and trained new employees for
production positions.
• Organized contests and establish goals to optimise
productivity and improve employee morale.
• Monitored expenditures to mitigate risk of overages.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Engineering

Store Supervisor

January 2002 - December 2022

gastronomica.me

Al Farawaniyah, Kuwait

January 2002 - December 2022

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

January 2012 - January 2022

McDonald’s Lebanon

January 2012 - January 2022

Developed loyal and highly satisfied customer base
through proactive management of team costumer service
strategy.
• Strengthened merchandising and promotional strategies
to drive customer engagement and boost sales.
• Offered hands-on assistance to customers, assessing
needs and maintaining current knowledge of customer
preference.
• Introduced new products or services, increased
marketing activities and improved customer service to
drive sales.
• Conducted weekly staff meetings to motivate staff
members, address concerns and questions, plan
improvements and evaluate progress toward goals.
• Compiled financial data to comply with budget.
• Reviewed sales and gross profit report to assess company
efficiency.
• Assisted in organizing and overseeing assignment to drive
operational excellence.

Company industry:
Catering, Food Service, & Restaurant

Assistant Manager

January 2003 - January 2020

January 2003 - January 2020

Job role:
Accounting and Auditing

Education

CIS College - Lebanon

April 2020

April 2020

High school or equivalent, Hospitality

Lebanon

GPA (rating): Good

GPA (rating): Good

Skills

Managerial Skills

Expert

Briefing

Expert

Leadership

Expert

Teamwork

Expert

Restaurant Management

Expert

BUDGETING

Expert

CUSTOMER SERVICE

Expert

GROSS PROFIT

Expert

MARKETING

Expert

MEETING FACILITATION

Expert

MERCHANDISING

Expert

MICROSOFT EXCEL

Expert

MICROSOFT OFFICE

Expert

MICROSOFT WORD

Expert

PROBLEM SOLVING

Expert

Languages

English

Expert

Training and Certifications

Training
Hospitality
cis

Hobbies and interests

Reading