FCY Cashier \ Teller
al ansari exchange
Total years of experience :17 years, 1 Months
Assisting customer to make money transfer covering most countries by various programs (western union, cash express, telex transfer), using national bond system (mudaraba). Follow up customer’s issues & solve it with concern dept. selling and purchasing foreign currencies in addition to making good deals proficiency.
Handling customers calls regarding of the bank products, A/C, C.C & Loans Enquiry, etc... .
Raise service request as per customer issue & forwarded to the concern department for resolving. In addition to offer some special products. Follow the bank policy and roles carefully
Typing Internal & External Correspondences,
Data Entry Operator,
Printing daily reports.
Supporting Systems and Networking Maintenance, Troubleshooting in software and hardware, Installing \ Uninstalling software’s, assembling PC’s. I mainly helped around with the I.T Engineers at the company