HR Director
Assiyana
مجموع سنوات الخبرة :18 years, 9 أشهر
Company Industry:
Facilities Management (Soft & Hard Services)
Total Number of employees: 600
Significant Accomplishments:
• Played a major role in the company operations ‘survival during the COVID19 pandemic and the complete lockdown by taking fast major decisions, and by presenting the company in some critical situations.
• Eliminated the workers’ salary disputes to zero by making some major restructurings to their salaries, and by making sure that they are being fairly paid as per Qatar labor law.
• Reduced the workers’ transportation expenses (fuel consumption, assigned drivers & used vehicles) by reducing the number of routes through an effective and efficient transportation plan.
• Reduced the logistics department payroll by setting a fair pay structure for the newly hired drivers
• Reduced the weekend overtime by creating effective, and efficient rosters for the relievers
• Passed successfully one of the major new clients’ conducted audits as a part from the preparation for their supreme committee audit
• Created an automated classification evaluation tool for the supervisors in order to make sure that the same supervisors within the same level are being fairly and equally paid.
• Made the performance evaluation part from the employees’ day to day work by creating their job description, designing job related reports and linking these reports to a set of objectives and KPIs I defined with automated results and dashboards.
• Created a fair reward management system and link it to the performance management system.
• Created an induction training program for the new joiners
• Created an automated generator for the employees’ leave and end of service settlements
Key responsibilities:
Same duties and responsibilities in my position as a Group HR Manager
Al Hattab Holding is a group of companies with the following industries: Construction, Ready Mix, Engineering Consultancy, Real Estate, Interior Designing, Ceramics, Building Materials, Marbles, Construction Waterproofing, FMCG, Security Services, Cleaning & Hospitality, Events Management
Total number of employees: 1800
Significant Accomplishments:
• Piloted in developing a successful HR department from scratch and solve the department’s issues in a record time.
• Played a stellar role in designing and executing new system, HR policies & procedures in an unorganized work place/environment.
• Successfully reduced the yearly cost of employees' residence permit renewal up to Qrs. 50, 000 and the monthly wage protection system files (WPS) from 38 to 18.
• Successfully minimized time consumption for monthly payroll checkup/preparation by reducing paper usage up to 80% (replace the hard copy time sheets by soft copies and utilized the Pivot Table option in excel in order to get the final summaries).
• Piloted in designing a systematic attendance records system which eliminated the paper usage up to 0% and hired some talented employees who added value to the company using special techniques like head hunting and others.
• Played a key role in reducing time consumption & errors (up to 90%) while preparing employment contracts, all new joiners documents (Job offers, cash advances, etc.) by creating systems using the mail merge option in Microsoft Word.
• Increased the recruitment efficiency and effectiveness for all companies
• Created a recruitment tracking system
• Created a career portal for Al Hattab Holding using 3rd party online service
• Increased the total number of employees from 500 to 1800 by hiring and deploying the right employees in the right place & right time
• Created the employee manual
• Created a standard code of conduct list in order to ensure that fair & transparent disciplinary actions are in place
• Created an induction program for new joiners
• Created & successfully implemented a fair & transparent performance & reward management systems
• Created job description cards for all positions in the company in coordination with the employees and their direct managers
• Acted as a project manager and successfully implemented a new ERP system for the HR department
Key Responsibilities:
Recruitment Management
• Successfully develop strong business relationship with most powerful and professional recruitment agencies (local & abroad). Conduct interview for candidates for senior positions. Monitor the Visa approvals’ expiration and ensure that all of them will be renewed on time in coordination with the P.R.Os.
• Efficiently monitor the arrival details of all new joiners and make follow up with the Recruitment officer & Personnel Officer regarding their airport pick up & accommodation arrangement. Change visa professions/nationalities in accordance to the manpower/recruitment requests.
• Effectively handle and track the status of all visa applied and the status of job offers sent to candidates through the recruitment officer. Utilize cost effective ways to attract good candidates.
• Ascertain a deadline and ensure that all positions will be filled up within a certain time limit.
• Regularly submit a weekly recruitment report for each company in order to advise the managers about the status of their requests. Monitor the recruitment agencies turnovers.
HR Systems and Processes
• Study, identify and address HR process gaps to increase accountability, improve productivity and boost efficiency.
• Approve all material and HR literature, and standardize formats for Policy Manual, Employee Handbook, leave applications, job application forms, minutes of meetings, project formats etc.
• Ensure that comprehensive job descriptions and standards are developed, remained current, and are communicated.
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Key Responsibilities:
Payroll and Regulatory Compliance
• Efficiently process and finalize the monthly payroll for all companies. Ascertain that the company is in compliance with the WPS system. Arrange end of service/leave settlements and ensure that all employees will receive their salaries on time.
• Effectively arrange monthly site cost allocations reports for 4 companies (Contracting, carpentry, sweet house & interior designing). Arrange monthly absences/sick leave reports and take some decisions accordingly.
• Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Administer payroll, scrutinize monthly salary computations taking into consideration allowances, deductions, perquisites, leave salary credit etc. and approve salary sheets before disbursement of monthly compensation.
Personnel Services
• Monitor the vacation dates for all employees in the group in order to coordinate with the Officer - Personnel services regarding the status of their checklist and collaborate with the P.R.Os regarding the status of their exit permit/R.P cancellation/R.P Renewal.
• Regularly verify the metrash on a daily basis in order to monitor & track the new joiners, re-joiners & leavers.
• Provide the P.R.Os on a weekly basis with an updated list of drivers and coordinate with them regarding the status of the drivers’ licenses. Conduct & analyze exit interviews.
Insurance/Workmen Compensation
• Regularly send a monthly addition/deletion lists to the insurance company. Arrange the work accidents report and submit it on time through the ministry of labor & social affairs website.
• Monitor health cards expiration for all employees & ensure that all will be renewed on time in coordination with the P.R.Os.
HR Administration
• Manage the P.R.Os work and monitor their tasks for follow up and ensure that all will be finalized within a certain period of time. Monitor the expiration of all companies’ documents (Commercial registration, Computer Card, Commercial Record & Civil Defense) and ascertain that all will be renewed on time in coordination with the P.R.Os.
• Handle all municipalities’ issues for contracting company (Violations, Announcement License, completion certificates, etc.) in coordination with the P.R.Os. Prepare, update, recommend and execute human resource policies and procedures.
• Ensures legal compliance by monitoring and implementing Qatar labor law, conducting investigations, maintaining records and representing the organization at hearings.
Camps & Employees’ accommodations:
• Review the daily attendance reports received from camp boss and take action accordingly.
• Conduct periodic inspection for labor camps and ensure that every aspect is in compliance with the required standards at all time. Regularly arrange a weekly HR meeting in order to hear employee grievances and resolve them.
Company industries: Construction (Road Works & Water Works), Buildings, Waste Treatment, Construction Laboratories
Total number of employees: 6000
Significant Accomplishments:
• Eliminated the payroll discrepancies up to 1% and errors for each assigned task up to 1% by creating checklists.
• Designed an efficient and effective payroll check-up system.
• Initiated in reducing time consumption (up to 90%) while preparing yearly pay review letters for upto 6000 employees using the mail merge option in Microsoft word.
Key Responsibilities:
• Efficiently utilized the HCMS software for the following:
- Creating new employee record and enter all necessary information. Entering daily attendance sheets and overtime hours received from sites. Preparing monthly & quarterly reports and other reports upon management request.
- Updating the system up with all payroll transactions including Annual leaves, End of service, Deductions, Additions, Exceptions (absences, and sick leaves) and arranging leaves & end of service settlements.
- Verifying the payroll before submitting it to the Payroll Manager.
• After the HCMS, a new payroll system was implemented in the company which is the BuildSmart. Same tasks assigned on HCMS software were shifted to BuildSmart with same purpose (Payroll preparation).
• Prepared monthly addition/deletion lists for workmen compensation and submit the same to the insurance department.
• Coordinated for the following:
- Residence permits expiry date, Passports submissions for rejoiners from vacation/new joiners & Passports expiry date. Tickets issuance for leavers (on vacation/end of service) and verify the employment contracts information prior sending it for employees’ signature.
- Insurance cancelation and Residence permits cancelation for leavers.
- Preparing letters, advance payments, deductions, pay review, warnings and standard letters for banks.
- Arranging exit permits for leavers (on vacation/end of service), bank accounts opening for new joiners and entering their account numbers in the payroll system.
- Preparing an induction for new joiners about the company payment policy and utilizing Documentum system to prepare internal Memos.
- Utilize the Biostar attendance system for creating a new user, transferring a user from a device to another and generating attendance reports to check lateness, overtime & absenteeism.
Company industries: Manned/security services, cash in transit (CIT), security systems.
Total number of employees: 600
Significant Accomplishments:
• Successfully executed some training & presentation techniques which increased the trainees' engagement during classes and boosted their productivity. Created and successfully implemented a workforce planning system.
• Played a pivotal role in designing and executing some contingency plans to cover sudden employees' absenteeism and urgent manpower requirements.
Key Responsibilities:
• Prepared Social Security, Salary and Employment certificates.
• Evaluated new applicant in the presence of the head of department during the interview using an interview evaluation form. Provided valuable advice and support to employees on general HR related matters and also handled payroll transactions and time sheets.
• Processed ISO HR forms, letters & documentation in an efficient and managed way.
• Provided on the job training for new employees before they start working in the company including Induction, general rules and policies, job description, health and safety, Fire fighting. Also provided refresher training on a yearly basis for employees who completed the period of one year in the company.
• Evaluated the trainees by the end of the training using 2 samples of written tests.
Company industries: Manned/security services, cash in transit (CIT), security systems.
Total number of employees: 600
Key Responsibilities as Operations Officer/Control Room Operations
• Communicated with Human Resources department to give the HRM all details about the shortages of the employees and Operations Manager to inform him about any problem happened and suggest some ideas for resolving the problems.
• Successfully created weekly holiday schedules for employees (Number of staff around 500 & dealt with complex situations.
• Covered sudden employee shortages using many alternatives involving overtime, altered employees’ working shifts, stopping holidays. Managed relocations of employees upon the management or client request.
• Involved in quality control and provided valuable support in daily, weekly and monthly reporting to the operation manager to inform him about any incident happened.
Two certificates (Lebanese & British)
