ORDER PROCESS EXECUTIVE CUM LOGISTIC TEAM LEADER
HIKVISION
Total years of experience :16 years, 9 Months
• Receive a mail from customers and showroom for sales orders & Shop stock demand
• Check the customer payment and Stock availability if all is clear or not
• Prepare & process the sales order as per LPO
• Arrange warehouse team for prepare the materials as per required
• Generate the DN & Transfer out.
• Contact clients or shops by email or phone to obtain missing any information &Follow-up customer with PDC credit terms and forward to accounts receivable accountant the cheque copies for receipt issuance
• Process the shop orders & arrange delivery with drivers
• Arrange demo materials to client & follow the due date
• Following demo return & sales return as follow with company policy
• Update customer and salesperson about outstanding orders to process
• Arrange the deliveries with cargo for overseas customers & Showrooms
• Update courier orders details to customers and sales engineer by email
• Receive the new shipments & arrange offloading
• Confirm the qty & quality of received goods
• Stock in the materials & update in Inventory
• Following the daily Transfer-In & Transfer Out
• Handling the Inventory stocking based on periodical terms.
• Leading & supporting the Logistic team
• Standing in for the sales manager when required
• Processing Incoming & Outgoing mails on-behalf of Wholesale Manager
• Prepare the Quotation in response with receipt of LPO.
• Prepare customer’s orders Invoice for POS
• Create the Packing List and shipping tags
• Ordering and ensuring the delivery of goods to customers
• Follow the customer Statement of Account (SOA)
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems
• Providing data and guides to help the sales team
• Handling urgent calls and emails when sales representatives are unavailable
• Suggest sales process improvements
• Follow the sales staffs attendance & commission for generate the payroll work (staff monthly salaries & commission).
• Following the sales staff’s vacation & rejoin
• Updating employee administrative records.
• Coordinating business events, and travel requirements for senior managers.
• Developing and maintaining filing systems so as to maintain sales records,
• Prepare the report to sales manager (such as Daily, weekly, montly sales report, stock report, fore cost sales report, etc....)
• Verification of purchase bills and vouchers.
• Organize and arrange sales meeting and conferences
• Coordinate with marketing team in reaching set goals and objectives
• Customer databases maintenance
WAREHOUSE ASSISTANT
• Receiving, moving, checking and storing incoming goods.
• Checking and inspecting goods received and ensuring they are of accurate quantity, and also acceptable quality.
• Labelling goods (barcode, product code, brand name, style# and price) that have arrived at the warehouse.
• Scaning the received shipment for update in Inventory stock
• Selecting space for storage and arranging for te good
• Make sure all item have stock and do FIFO policy.
• Receiving the shop orders
• Picking and arrage shope delivery on time.
• Check Packaging and labelling products before they are dispatched.
• Preparing deliveries for the van drivers.
• Supervising the work of junior staff.
• Welcoming and helping clients who visit the branch.
• Ensuring a clean and safe workhouse for staff to work in.
INVENTORY ASSISTANT
• Responsibility for goods inwards and dispatch to ensure necessary Inventory functions are carried out correctly.
• Update in inventory for received shipment
• Prepare the Transfer-Out receipt for all outwards items
• Receive the Transfer - In receipt for all Inwards items
• Posting the Trasnfer-In and Transfer-Out orders.
• Making sure that all inventory processes are completed on the same day.
• Monitoring stock levels and notify with management any low stock levels
• Handling the inventory (Stock Taking) based on periodical terms.
• Manage and control perpetual inventory stock counting / accuracy checks
• Prepare stock status reports and perform physical inventory counts and maintain count of all merchandise and prepare reports for all shortages.
• Compare current inventory and evaluate all stock to ensure absence of all discrepancies.
• Perform cyclic stock checks on periodical terms.
• Taking random stock report.
• Prepare documentation and necessary inventory reports for audits
• Inter store transfers, Ageing reporting, zero sales reporting
• Developing or improving upon inventory management procedures.
MBA (Production and operation management)
BCA (Bachelor of computer Application)